Photoshop stuck on loading screen

[wayabovethesky]

Photoshop is stuck on the loading home page screen and won't allow me to open new documents. I've tried uninstalling & reinstalling, and was told to try turning off the "Auto show the home screen" button but that's greyed out and won't allow me to make changes.

Help!

[Derek Cross]

Which version of Photoshop and OS?

Have you tried resetting your Photoshop Preferences ?

[Dishant5C71]

still not able to do 

option + shift + command doesnot work 

plz help

[@mj]

Hi,

Try rebuilding you preferences.

Dave explains how to do it here.

https://community.adobe.com/t5/photoshop/photoshop-cc-2017-stuck-on-loading-screen-reading-preferenc...

[Derek Cross]

Alternatively, select Reset Preferences On Quit as indicated in your screenshot above.

[Ben-chan]

If your photoshop welcome screen is stuck and you can't see new files or images opened:

Disable your graphics card link to photoshop - it is no longer supported:

Settings -> performance - checkbox disable "use graphics processor"
Camera-raw -> Performance -> Use Graphics Processor "OFF"

Then update your graphics card drivers as they are released, and after every upgrade, try to switch these settings on again - if it doesn't work, switch them off.