Hi all -- I really need HELP... I see @Sameer K addressed this on Sep 12, 2023 (Photoshop tool icons are missing), however, PSD has evolved so much AND I am not super technical. So, before I attempt that solution, I'd like to know if Sameer K's fix is still the right solution for today's Photoshop. Thank you in advance for your help!! Here are the details:Adobe Photoshop 2024 - PC Desktop - Windows 10Opened Photoshop last weekIcons missing from toolbar (see three photos below)When I click to CHOOSE a tool within a specific field in the toolbar some icons are there, but IMPORTANT tools are missing (move, crop, brush tools, etc) (see three photos below) Important tools missing from edit > toolbar view (move, crop, brush tools, etc) (see three photos below)Logged into Adobe CC - Updated PhotoshopTool icons were there when I relaunched PhotoshopToday, a week later, the tool icons are MIALogged into Adobe CC for other updates (no other PSD updates since I updated last week)Closed/relaunched Photoshop several timesToolbar icons still missing and important tools still missing from edit>toolbar (see three photos below) and...

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Answered

Photoshop Toolbar Missing Icons & Key Icons Missing from Edit Toolbar

Forum|Forum|1 year ago
August 7, 2024
4 replies
4995 views

Hi all --
I really need HELP... I see @Sameer K addressed this on Sep 12, 2023 (Photoshop tool icons are missing), however, PSD has evolved so much AND I am not super technical. So, before I attempt that solution, I'd like to know if Sameer K's fix is still the right solution for today's Photoshop. Thank you in advance for your help!! Here are the details:

Adobe Photoshop 2024 - PC Desktop - Windows 10

Opened Photoshop last week
Icons missing from toolbar (see three photos below)
When I click to CHOOSE a tool within a specific field in the toolbar some icons are there, but IMPORTANT tools are missing (move, crop, brush tools, etc) (see three photos below)
Important tools missing from edit > toolbar view (move, crop, brush tools, etc) (see three photos below)
Logged into Adobe CC - Updated Photoshop
Tool icons were there when I relaunched Photoshop
Today, a week later, the tool icons are MIA
Logged into Adobe CC for other updates (no other PSD updates since I updated last week)
Closed/relaunched Photoshop several times
Toolbar icons still missing and important tools still missing from edit>toolbar (see three photos below)

and...

Correct answer Sly Session

Apparently you have to do the below operations and it will work:

1. Navigate to this location on Windows 10/11: Users/[your username]/AppData/Roaming/Adobe/UXP/PluginsStorage/PHSP 2. Press Windows + R and type %APPDATA%\Adobe\UXP\PluginsStorage in the Run window. 3. In the PHSP folder, rename the 26 folder by adding .old at the end (like this: 26.old). These changes should give a refresh to panels in Photoshop.

S

SajidAttar

Participant

I am also facing same issue, it does not help me, please suggest other way

S

SajidAttar

Participant

Below method helped me out.

Close Photoshop.
Navigate to C:\Users\[Username]\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP (Windows).
Rename the PHSP folder to PHSP.old.
Restart Photoshop.

Claire H.

Community Manager

Hi @SajidAttar Thanks for sharing what helped you fix the missing items in the toolbar, and for being part of the Photoshop Community. Please don’t hesitate to reach out if you run into any other issues. Happy editing! ^CH

M

motllaw

Participant

Sly Session

You are a wonder worker! Many thanks

Tom

davescm

Community Expert

Your issue looks slightly different. Try the following:

Go to menu Edit >Toolbar.

Click on Restore defaults

Click Done

Dave

J

jenny_9853

Participant

@davescm has a solution been found for this issue yet? I've had the same issue for a few weeks. The tool icons will show up every 5th or 6th time I open Photoshop, maybe. I've tried every fix suggested. What's next? Attached is a screenshot showing my missing icons.

joelf57292415

Participant

Apparently you have to do the below operations and it will work:

1. Navigate to this location on Windows 10/11: Users/[your username]/AppData/Roaming/Adobe/UXP/PluginsStorage/PHSP 2. Press Windows + R and type %APPDATA%\Adobe\UXP\PluginsStorage in the Run window. 3. In the PHSP folder, rename the 26 folder by adding .old at the end (like this: 26.old). These changes should give a refresh to panels in Photoshop.

Thanks so much! Had this issue for days and this hack actually fixed it. It's INSANE that photoshop constantly has these problems and the only sollustion is to go into the software and create random text files or edit existing text files. Beyond frustrating.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

E

essieBAuthor

Participating Frequently

Thank you @kglad - Although, not much help here either. Any other suggestions? I am dead in the water w/ photoshop while I look for a solution.
NOTE: When I launch PSD, I've been getting this message well over 6 months - I'd close it and just keep working without any issue. Would this be related? Thank you in advance for any info you may have.

Cheers!

kglad

Community Expert

flag a ps expert like @davescm

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