andrewg51719078

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Photoshop tool icons are missing

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Recenlty my Photoshop tool icons simply do not appear on the toolbar. they function fine but it is troublesome to find the right tool. The only way I could solve this is to reinstall photoshop but I cannot possibly do that every day.

Windows

Sameer KCorrect answer

Community Manager

Hey, @Stefan31701036zdnm. Welcome to the Photoshop Community. I'll help you figure this out.

What version of Photoshop are you working on? Moving this to discussions for now.

Try this:

Go to the following location on Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/UXP/PluginsStorage/PHSP
Press Windows + R & type this is the Run Window - %APPDATA%\Adobe\UXP\PluginsStorage
In the PHSP Folder, rename the 26 folder by adding a .old at the end. ('26' > Rename > '26.old')

These changes will give a refresh to panels in Photoshop. Let me know how it goes.

Thanks!

Sameer K

Natalia30240370ytxl

Participant

mam to samo! Pracować się nie chce aż a nikt sobie z tym nie robi nic.

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Community Expert

Community Expert

Czy próbowalas zresetowac Photoshop’a?

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Adobe Community ExpertAdobe Certified Professional

Community Expert

Community Expert

@kind_Coconut9eb1 have a look at the correct answer in this thread to see if it helps

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kind_Coconut9eb1

Participant

that's what i see

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Playful_imaginationd5fd

Participant

Previous versions are now doing all the errors that the latest version was doing. This is ridiculous.

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Community Expert

Community Expert

So now all versions are not working correctly? Is that right?

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Playful_imaginationd5fd

Participant

Have just gone back to the previous version, as rebooting the computer, un/reinstalling Photoshop, resetting preferences has done nothing. Photoshop continues to just shut down before it even starts up, shuts down during usage, and I still can’t see any of my tools. Please fix this bug @Adobe!

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Community Expert

Community Expert

Which version of Photoshop are you running? And which version of the OS?

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Community Expert

Community Expert

Have you tried resetting Photoshop preferences?

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Playful_imaginationd5fd

Participant

Yes I have reset preferences and even uninstalled and reinstalled photoshop. I’m running the latest CC app version (27.9.1). And am working on a PC. (Work laptop).

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Community Expert

Community Expert

Have you tried going back to the previous version?

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Playful_imaginationd5fd

Participant

FInally got a screenshot of the issue with the left hand side tools.

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Playful_imaginationd5fd

Participant

I am trying to open photoshop but it is taking at least 2-3 attempts as it shuts down after I try and open it. Then this morning when I first restarted my computer, Photoshop opened and all the tools in the left side toolbar were visible, but I could only see the little arrows in the bottom corner of the tools, and not what tools I was choosing to use as they were blank. Once force shut down photoshop they became visbile again but I still can’t see my adjustment tools as you can see in the screenshot. I have done forced restarts of the program adn restarted my computer also.

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yamato713108855

Community Expert

Community Expert

Please check this thread.

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