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"unable to open "*.mp4" because Photoshop with this version of Windows does not support video"
Whats going on with PS 25.9?
This worked fine in the past.
It is the same Windows base version (windows 10).
This is not an issue with the video file, all my old videos I used to edit in the past also won't open anymore.
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@Wurstkrapfen I just tested opening mp4 files in Photoshop version 25.9 on Windows 10 version 22H2, and they're opening fine for me
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Are you using 32-bit Windows?
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@Lumigraphics I doubt very much it's 32bit as Photoshop requires a 64bit OS
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Same. I had to roll back to Photoshop 25.7 to get video support back.
25.9.1 and 25.9 both threw a "could not complete the video frames to layers command because does not support video on this version of Windows" error when I tried to use Import -> Video Frames to Layers. This error happens before you even get to choose what file to import so it's not an issue with the video itself. Not sure what changed with 25.9.
Computer Specs
OS: Windows 10 64-bit 22H2
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
RAM: 32.0 GB
GPU: nVidia RTX 3070
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@WurstkrapfenWhat's your processor?