Photoshop update

[rebeccah83816893]

Hello, I am having this same issue in Photoshop. You say to update to version 22.01 but I can not find this update anywhere to be found. I have version 19 and CC says I am up to date and there are NO UPDATES to be had.  I am on a PC so is there a different version level for different OSs? That said, please provide a LINK to the update so that we can fix this issue.

[Monika Gause]

rebeccah83816893  schrieb

Hello, I am having this same issue in Photoshop. You say to update to version 22.01 but I can not find this update anywhere to be found. I have version 19 and CC says I am up to date

Yes, because that is the current Photoshop version.

[Srishti Bali]

moving thread to Photoshop General Discussion​

[davescm]

Monika is absolutely correct. The current version of Photoshop is CC version 19.0  r.190.

What problem are you having with that version?

Dave

[rebeccah83816893]

You can see my image above, and I noted in the Illustrator forum others were having this same issue.

I am Exporting OR doing Save As and my images are being saved as 96 DPI please see the image above in my post.

I am not that new to Photoshop so I have saved a few thousand images in my day and this is only recently happening to me.

In the Illustrator forum an Adobe support person said that version 22.01 solved the issue but sadly, he must have access to

some beta version because version 22.01 does not exist in the real world of Adobe clients.

So My image CLEARLY shows I am saving images as 300 DPI but my Win 10 computer is not showing them as 300.

This ONLY just recently started happening with my last Adobe update of around xmas time or so.

[rebeccah83816893]

Derek, yep you can see my image dimensions are correct but the DPI is wrong.

When I put them into InDesign I am told the resolution is only 96 which is what alerted me that my images have DPI issues.

I am now just saving the PSD file and using that to retain the resolution but that doesn't work for all my projects as I need PNG or JPGs that are the correct DPI for other platforms I use the images on.

[SG...]

Hi,

What steps are you using to save or export out the JPG using Photoshop?

The most recent Illustrator CC version is 22.0.1, which is what they are referring to in the original thread.

regards,

steve

[Derek Cross]

300PPI x 11" = 3300 px

300PPI x 8.5" = 2550 px

[Chuck Uebele]

Umm, not sure why you the resolution is showing up differently. I've got the current version also, and it shows correctly: