Photoshop Video timeline playback at low fps

[bope2203]

Hello,
I bought a new PC (Ryzen 9 3900, 16GB DDR4 3200, M.2 SSD 1TB, RTX 4060, Monitor 27inch 1440p, Win11)
I want to edit one PSD video file, i am having trouble with the playback in timeline being too slow

Video is 30fps and playback even at 25% quality is at 7-9fps playback

I tried to max out everything in the performance tab and i still dont see any improvments

I have the same file on my laptop with low specs and it is playing a lot better at 25-30fps in the timeline
i noticed the green line doesnt go all the way even when i play the video multiple times to load
Please help

[J E L]

Hi @bope2203, I don't think maxing out Performance to 85 percent is going to help you with this. It is recommended to keep it at 70 percent. I have rendered many videos without the problem you report. However, I haven't updated to Photoshop v25.2.1 yet. Did this start happening right after the update? I'm still using 25.2.0 (with Windows 10). In looking at your timeline, I don't understand why there is a long gap between clips (the gray bar) in Group 12. Can you twirl it open so we can see? I realize this is probably not a screenshot of the entire timeline, either. Can you show the entire sequence? I'm wondering if there is some error in there causing it to slow down.

[bope2203]

This problem is the same on every video that I try to make on my PC.

Even with just 2-3 layers without much animation

(Any resolution, any kind of animation and layers = same problem, lagggy playback)

I just said for comparison that I have the same file on my low-end laptop and it does not have this problem.

[J E L]

I understand. Thanks for that extra information, @bope2203. You didn't indicate which version this is happening with. Have you tried a manual Preferences reset? https://helpx.adobe.com/photoshop/using/preferences.html#Manually. That often clears out a lot of problems. If that doesn't work, try reinstalling Photoshop on your new computer. Finally, can you post your entire system info here? Under the Help menu, select System Info, and then copy/paste the text in a reply.

[bope2203]

I have tried manually resetting preferences, I have tried uninstalling and installing older versions. It is the same 

Here, system info on freshly installed PS again

Adobe Photoshop Version: 25.3.1 20231212.r.241 46eb480 x64
Number of Launches: 2
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.2861
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 3094 MHz
Built-in memory: 16306 MB
Free memory: 10442 MB
Memory available to Photoshop: 12021 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.2.0
ACP.local Status:
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- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.0.0.9
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
NGL Version: 1.35.0.19
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 4060
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 7,971 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=190237979 -comment=Photoshop Version: Adobe Photoshop 25.3.1 20231212.r.241 46eb480 x64

[1 ms]
Start GetSnifferResult

[525 ms]
Start sniffer 2023-12-20 20:25:51
# Photoshop Version: Adobe Photoshop 25.3.1 20231212.r.241 46eb480 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=190237979 -comment=Photoshop Version: Adobe Photoshop 25.3.1 20231212.r.241 46eb480 x64

{77 ms}
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{223 ms}

{223 ms}
Start platform OpenGL
# displays: 1
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API version: 2.1 (2.1.2 NVIDIA 546.29)
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Vendor name: NVIDIA
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Driver version: 31.0.15.4629
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End platform OpenGL
{360 ms}

{360 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4060
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# attached displays: 0
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VRAM: 8,585 MB
Dedicated System RAM: 0 MB
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API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
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Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 270 GB / s
Compute score: 6,805.31
Device name string: NVIDIA GeForce RTX 4060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
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{497 ms}

Exit code kExitNormal
End sniffer 2023-12-20 20:25:52
[kStatusNormal, kExitNormal]

[526 ms]
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[527 ms]
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------- Sniffer output
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Photoshop scratch has async I/O enabled
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Startup, 442.3G, 312.4G free
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Unified Extensibility Platform uxp-7.3.0-6
UPIC 2.6.0

Required plugins:

Accented Edges 25.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.3 - from the file “Filter Gallery.8bf”
Average 25.3 - from the file “Average.8bf”
Bas Relief 25.3 - from the file “Filter Gallery.8bf”
BMP 25.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.3 - from the file “Filter Gallery.8bf”
Charcoal 25.3 - from the file “Filter Gallery.8bf”
Chrome 25.3 - from the file “Filter Gallery.8bf”
Cineon 25.3 - from the file “Cineon.8bi”
Clouds 25.3 - from the file “Clouds.8bf”
Color Halftone 25.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.3 - from the file “Filter Gallery.8bf”
Conté Crayon 25.3 - from the file “Filter Gallery.8bf”
Craquelure 25.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.3 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.3 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.3 - from the file “Filter Gallery.8bf”
Crystallize 25.3 - from the file “Standard MultiPlugin.8bf”
Cutout 25.3 - from the file “Filter Gallery.8bf”
Dark Strokes 25.3 - from the file “Filter Gallery.8bf”
De-Interlace 25.3 - from the file “Standard MultiPlugin.8bf”
Dicom 25.3 - from the file “Dicom.8bi”
Difference Clouds 25.3 - from the file “Clouds.8bf”
Diffuse Glow 25.3 - from the file “Filter Gallery.8bf”
Displace 25.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.3 - from the file “Filter Gallery.8bf”
Entropy 25.3 - from the file “statistics.8ba”
Export Color Lookup Tables 25.3 - from the file “Export3DLUT.8be”
Extrude 25.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.3 - from the file “FastCore.8bx”
Fibers 25.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.3 - from the file “Filter Gallery.8bf”
Filter Gallery 25.3 - from the file “Filter Gallery.8bf”
Fresco 25.3 - from the file “Filter Gallery.8bf”
Glass 25.3 - from the file “Filter Gallery.8bf”
Glowing Edges 25.3 - from the file “Filter Gallery.8bf”
Grain 25.3 - from the file “Filter Gallery.8bf”
Graphic Pen 25.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.3 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.3 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.3 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.3 - from the file “Filter Gallery.8bf”
JPEG 2000 25.3 - from the file “JPEG2000.8bi”
Kurtosis 25.3 - from the file “statistics.8ba”
Lens Blur 25.3 - from the file “Lens Blur.8bf”
Lens Correction 25.3 - from the file “Lens Correction.8bf”
Lens Flare 25.3 - from the file “Standard MultiPlugin.8bf”
Liquify 25.3 - from the file “Liquify.8bf”
Matlab Operation 25.3 - from the file “ChannelPort.8bf”
Maximum 25.3 - from the file “statistics.8ba”
Mean 25.3 - from the file “statistics.8ba”
Measurement Core 25.3 - from the file “MeasurementCore.8me”
Median 25.3 - from the file “statistics.8ba”
Mezzotint 25.3 - from the file “Standard MultiPlugin.8bf”
Minimum 25.3 - from the file “statistics.8ba”
MMXCore Routines 25.3 - from the file “MMXCore.8bx”
Mosaic Tiles 25.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.3 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.3 - from the file “Filter Gallery.8bf”
Note Paper 25.3 - from the file “Filter Gallery.8bf”
NTSC Colors 25.3 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.3 - from the file “Filter Gallery.8bf”
OpenEXR 25.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.3 - from the file “Filter Gallery.8bf”
Palette Knife 25.3 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.3 - from the file “Standard MultiPlugin.8bf”
PCX 25.3 - from the file “PCX.8bi”
Photocopy 25.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.3 - from the file “ChannelPort.8bf”
Pinch 25.3 - from the file “Standard MultiPlugin.8bf”
Pixar 25.3 - from the file “Pixar.8bi”
Plaster 25.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.3 - from the file “Filter Gallery.8bf”
Pointillize 25.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.3 - from the file “PBM.8bi”
Poster Edges 25.3 - from the file “Filter Gallery.8bf”
Radial Blur 25.3 - from the file “Standard MultiPlugin.8bf”
Radiance 25.3 - from the file “Radiance.8bi”
Range 25.3 - from the file “statistics.8ba”
Render Color Lookup Grid 25.3 - from the file “Export3DLUT.8be”
Reticulation 25.3 - from the file “Filter Gallery.8bf”
Ripple 25.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.3 - from the file “Filter Gallery.8bf”
Save for Web 25.3 - from the file “Save for Web.8be”
ScriptingSupport 25.3 - from the file “ScriptingSupport.8li”
Shear 25.3 - from the file “Standard MultiPlugin.8bf”
Skewness 25.3 - from the file “statistics.8ba”
Smart Blur 25.3 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.3 - from the file “Filter Gallery.8bf”
Solarize 25.3 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.3 - from the file “Filter Gallery.8bf”
Spherize 25.3 - from the file “Standard MultiPlugin.8bf”
Sponge 25.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.3 - from the file “Filter Gallery.8bf”
Stained Glass 25.3 - from the file “Filter Gallery.8bf”
Stamp 25.3 - from the file “Filter Gallery.8bf”
Standard Deviation 25.3 - from the file “statistics.8ba”
Sumi-e 25.3 - from the file “Filter Gallery.8bf”
Summation 25.3 - from the file “statistics.8ba”
Targa 25.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.3 - from the file “Filter Gallery.8bf”
Tiles 25.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.3 - from the file “Filter Gallery.8bf”
Twirl 25.3 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.3 - from the file “Filter Gallery.8bf”
Vanishing Point 25.3 - from the file “VanishingPoint.8bf”
Variance 25.3 - from the file “statistics.8ba”
Water Paper 25.3 - from the file “Filter Gallery.8bf”
Watercolor 25.3 - from the file “Filter Gallery.8bf”
Wave 25.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.3 - from the file “WIASupport.8li”
Wind 25.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.3 - from the file “WBMP.8bi”
ZigZag 25.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.2.0.44 - from the file "Required Folder"
CmdN: 1.19.10
UAB: 2.18.0-2
Loaded at: 141 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 4166 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.41.2.0 - from the file "Required Folder"
Loaded at: 3837 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
CAPTURE: 2.0.41 STOCK: 4.1.0
In app notifications (Loaded) 2.0.4.0 - from the file "Required Folder"
Loaded at: 4167 ms - launch time impact: 0 ms
Neural Filters (Prepared) 1.15.0.100 - from the file "Required Folder"
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 4169 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 2.1.1.0 - from the file "Required Folder"
Loaded at: 4170 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.8.34.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
Loaded at: 4171 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3839 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3840 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2310.86.1.14 - from the file "Required Folder"
Loaded at: 4173 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 23

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Installed TWAIN devices: NONE

[Kevin Stohlmeyer]

@bope2203 how does the video run when rendered outside of Photoshop?

Your timeline appears to be slowing down while trying to rerender the timeline when previewing.

How large is the image size and how many layers/video layers are in your project?

[bope2203]

First, You did not read the whole thread.

The problem occurs in any type of file video.

I have just tried to make a 30 sec video with 3 layers and it is the same BUT what I did notice is that the PS has problem with buffer over 20s, once again I repeat and hope that You will read it, There is NO problem with this on my 2019 laptop with low specs.
Here is 1080p video with a few layers and playback is still slow

[Kevin Stohlmeyer]

@bope2203 first thank you but I did read the entire thread including your respsonses to @J E L . Since you didn't answer my query and decided to go this route, I'll leave this up to you.

[bope2203]

Thank You for your time anyways

[J E L]

@bope2203, thanks for posting your system info. I know it's frustrating. Since playback time on your laptop is working fine, it's likely a problem with this particular system configuration and not a bug in Photoshop. Here are some things I notice, in no particular order. I point them out as a process of elimination:

1. Others have reported AMD CPU Family:15 conflicts.
2. Your scratch space is tight at 442.3G with 312.4G free. I try to keep close to half the space free, especially for video work.
3. 16 MB of RAM is a minimum for Photoshop, that could be throttling the playback.
4. Your Shared System RAM (8,549 MB) and GPU accessible RAM (8,358 MB) seems low. I run 34,214 MB and 34,342 MB for comparison.
5. I'm not sure if the large monitor size (2,560, 1,440) makes a difference.
6. Are you running the Studio or the Gaming driver with your RTX 4060? Photoshop works best with the Studio driver.

The only other thing I can think of right now is to go through these tips for optimizing Photoshop: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html. 

Maybe others will have more ideas. Let us know how it goes!