Photoshop will not open. Error MSVCP120.dll was not found

I've tried downloading Photoshop 4 times now on Windows 10 HP Laptop and the install is always giving me an error when trying to open.

I had no problems with Light room, the error is as follows...

The code execution cannot proceed because MSVCP120.dll was not found. Reinstalling the program may fix the problem.

What do I need to do?

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Correct answer Ussnorway7605025

option 1 is install MSVCP120.dll as windows 10 doesn't use it anymore but you can go back to it

option 2 is upgrade your software to something that is Windows 10 ready... imo this is the better bet in the long run but its your system

Community Expert

Search http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help

Community Expert

Short answer: It's a Windows problem. You need to update the MS Visual Studio C++ libraries.

Nancy

Nancy O'Shea— Product User & Community Expert

Legend

option 1 is install MSVCP120.dll as windows 10 doesn't use it anymore but you can go back to it

option 2 is upgrade your software to something that is Windows 10 ready... imo this is the better bet in the long run but its your system

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