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Photoshop won't draw on wacom cintiq 16

New Here ,
Mar 19, 2020 Mar 19, 2020

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I upload video about my problem here:

https://www.youtube.com/watch?v=icLDUsXd2wk

Its happening only in photoshop. I tried on Illustrator and Krita did not  happen.

When won't draw in video, tablet pressure work in wacom properties. I mean pressure never gone.

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Adobe
Mentor ,
Mar 19, 2020 Mar 19, 2020

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Are you Mac or PC? If Mac are you on- Catalina? Have you checked with Wacom on latest driver? Know that all these questions you prob. have checked out. I had issues with my Wacom after upgrading to Catalina- new driver helped in some aspects and the only way I can get all to function is to unplug the USB when I shut down and only plug in when I have started the computer. Weird but works on some level.

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New Here ,
Mar 19, 2020 Mar 19, 2020

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I m using windows. Probably problem is windows update i hope they fix it .

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Mentor ,
Mar 20, 2020 Mar 20, 2020

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Best of luck to you and hopefully they will fix it soon. I do know the frustration.

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New Here ,
Mar 26, 2020 Mar 26, 2020

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Updatte: I solved problem i uninstall lastest photoshop ver and i download 21.0.1 there is no problem there .

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