photoshop won't open any files

[kimc6311838]

Hello!  The last few days, photoshop won't open any type of file.  I have uninstalled and reinstalled several times and tried difference workspaces.  I tried exporting to photoshop from lighroom, opening directly from photoshop, dragging files to ps, and right clicking images and selecting open with ps.  Please help!

[Test Screen Name]

No, not least because they are on Windows.

[cmgap]

Test Screen Name... can you open and work in Photoshop at all? Is it only photos that you can't open? What happens if you try to open a photo from Stock for example? If you download a watermarked image, you don't have to buy it, will it open?

[Test Screen Name]

These are utterly different problems. Please start a new topic, because everyone gets mixed up about whose question, whose problem, whose reply... thanks!

[cmgap]

To the original poster KimC - can you open a template or Adobe Stock file? Have you completely closed all applications and rebooted your computer? Is it only your photo files that you can't open.

[Test Screen Name]

Files does not open could mean many things. Seeing nothing, seeing junk, seeing the wrong file, seeing a blank window, an error message, crashing, hanging - all of these might happen. Thanks for clarifying. Now, after the files don’t open is there a Window menu on the menu bar? If so does the thing you tried tonopen show up there?

[sholderman1]

I've been experiencing a similar problem with my new mac pro. When I click cmd+o to open within Photoshop, I get a message "can't find the file" or similar. See screen shot below. I have to find the file in the finder and double click it there. Kinda inconvenient is all. I tried uninstalling / reinstalling. Tried clearing all prefences on quit. Bridge works fine to open Photoshop native files, and other types that are defaulted to open with Photoshop.

[Stalov-1649uY]

i just started to experience the same issue you had. Did you ever find a fix? Is this a virus issue? Thanks

[moosemiester]

It does this almost every time I really need to use it and am on deadline.

Like now.

I foolishly applied the last update.

Try to open any file EPS, JPG, PSD, anything.  Screen flashes, nothing happens.

I have had this problem since PHOTOSHOP SIX usually a re-install fixes it.

Windows 10 PRO.  Why Adobe could care less about this bug is beyond me it has been there for years.  Now here I am 10:00 at night on deadline and the [cursing removed] Photoshop that I pay monthly for refuses to open my work so I can make a single client requested change.

[sholderman1]

Moosemiester, so sorry to hear about the late nighter! Until they ( "they",  meaning the wonderful developers of Adobe) can fix it, have you tried finding the file you wish to open and right-clicking it and "open with" and then browsing to Photoshop as the selection to open it?

[needforname]

Hey there. Did you ever find a solution? I'm experiencing "could not complete your request because of a system error" when trying to open PDF documents. This is beyond ridiculous. No specific error code to provide. No solutions in any of these many forum threads of people experiencing similar problems. These constant bugs with Adobe and their failure to get to the bottom of them is very annoying and time wasting. Every thread I've read ends with no solution to the problem. I have to keep going back to CS6 just to work on files. Obviously that's not ideal because of the inability to use current tools. I've tried deleting the preferences, rebooting, etc. Nothing works.

[PravacanaMats]

Per in another thread:

Dominik Kietla Sep 5, 2017 1:56 AM (in response to JakubSafranek)

Please try this workaround

Under Preferences > General

deactivate option 'Show "Start" workspace when no documents are open'

activate 'Show "Recent files" workspace when opening a file'

activate 'Use legacy "New document" interface'

and restart Photoshop.

It worked for me.

[Stormflora]

The solution in the link below worked for me. Try it out!

Re: Photoshop CS6 doesn't open any file

[paulc40592675]

if you have a nvdia card download gforce now and install the newest version of the video drivers and it fixed it for me and there was so much wrong with mine aside from what people are saying above the program is so useful if you have a nvdia card anyway so give it a shot and it will likely work

[quickcraft88]

This worked for me. I have Nvidia graphics hardware (Windows 10 and Wacom Cintiq Pro tablet) and used my GeForce software to update to the latest video driver. Restarted my system and everything works great now. Thanks for the helpful post!

[vh36597124]

My problem : photoshop CS6 does not open any fil, just blank screen.

resolved: I follow the instruction in abve thread, hold down ctrl+Alt+shift key while open PSCS6, answer yes to clear preference, then go to Edit_>>Preference   redo the default setting. it woks now, all mu image files can be open !

[girldogtruck]

Exactly the same proplem! Did anything suggested work for you?

[biz_kid1]

This post also came up for me when I did a search. I am on Windows 10 Version 21H1 (OS Build 19043.1266). I have older Photoshop CS3. I was suddenly not able to right-click > Open .psd files, create a new file, or browse to open an existing .psd file (or .jpg or .png). Photoshop would open fine but once you attempted to do anything with a file, it would hang (at the spinning circle) then eventually go to "Not Responding" and have to be forced closed through Task Manager. I had tried resetting Prefernces and uninstalling and reinstalling Photoshop.

I suspected it was a Windows update because (1) it had just ran the update before this all started and (2) I also couldn't open Photoscape (the processes would show in Task Manager). I have Affinity Photo and Krita installed as well, and they both opened and functioned fine, but the other software was working fine before the update too. So, I uninstalled update "October 12, 2021—KB5006670 (OS Builds 19041.1288, 19042.1288, and 19043.1288)": https://support.microsoft.com/en-us/topic/october-12-2021-kb5006670-os-builds-19041-1288-19042-1288-...

All back to normal. Sharing in hopes this helps others who may suffer from something similar.

I believe this update was supposed to address "security" so it may have altered a video driver or made some security settings that affected some files (but just my theory).

[Negin73]

This problem occur when your second graphic does not installed correctly or maybe windows does not recognize it and Photoshop try to run with this graphic.

This problem fix just by a simple way!

You should set Integrated Graphic up for running the Adobe Photoshop.

First, close PS and follow theses 5 simple steps:

1. Right click on your desktop --> choose Nvidia/ AMD Control Panel

2. From the left side, choose Manage 3D settings/ 3D Options 

3. From 2 tabs in the center panel, choose Program Settings

4. Then open the Drop-Down list, choose Adobe Photoshop

5. In the 2nd section, choose Integrated Graphics

[Jumpenjax]

I found this on the web maybe it can help.

https://www.remosoftware.com/info/psd-file-not-opening-in-photoshop/amp

[Jason5C88]

Welcome to the club.  Adobe is nothing but problems anymore.  

[Derek Cross]

Jason – Please start a new thread and give details of your system and your problem. Stating "nothing but problems isn't helpful – to us or to you!

[Jiří30592592whnw]

I was using Photoshop version 24.5 (the newest at the time of writing) and this problem occurred out of nowhere. Rolling back to an older version (24.4.1) fixed this problem for me.

[nickm47426530]

Same is happening to me

[Kevin Stohlmeyer]

@nickm47426530 @Jiří30592592whnw this thread is 6 years old and referring to older software. If you are experiencing issues today, please start a new thread and give details on your specific issue.

For now, this old thread is locked.