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Photoshop won't open files with gpu acceleration Mac OS Ventura

Community Beginner ,
Apr 29, 2023 Apr 29, 2023

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Photopshop 2023 won't open files or create new ones it stays on the home menu. InDesign, Illustartor and Acrobat work perfect. I have an iMac 27inch 2014 with i7, 32 gb ram r9 m296x running Mac os Ventura. On monterey it worked just fine. If I disable gpu acceleration it can open files but that's not a solution. Tried reinstall, prefrences delete and reset, other ps versions etc. Photoshop works  fine on my mac pro 5.1 (monterey), macbook pro 2017 15inch (ventura),works in my macbook pro 2015 that also runs ventura. havent tried using my mac mini m1 because it's my server. I'm at loss and sick and tired of running constanlty into problems with the adobe apps especialy with phothshop. Never had such problems with corel apps.

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correct answers 1 Correct answer

Community Beginner , May 03, 2023 May 03, 2023

Found the problem. I disabled multithreaded compositing and renabled. Everything works as intented now.

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LEGEND ,
Apr 29, 2023 Apr 29, 2023

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Try logging into another Mac user account (you should make a new one); still locking up? 
Try starting up in Safe mode (hold down Shift Key when booting*), still locking up? 
You might want to try running a free utility like Onyx: still locking up? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

* How to start your M1/M2 Mac in Safe Mode
On your Mac, choose Apple menu () > Shut Down.
After your Mac shuts down, wait 10 seconds.
Press and hold the power button until the startup disks and Options appear.
Press and hold the Shift key, then click Continue in Safe Mode.

Try fixing permissions by running Disk Utility (Disk First Aid) or, again, using Onyx.

Also see: https://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Apr 29, 2023 Apr 29, 2023

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Are you using OpenCore Legacy Patcher to run macOS Ventura 13.x.x on the 2014 iMac?

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Community Expert ,
May 01, 2023 May 01, 2023

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Hi @Panos5CD0 your 2014 with the Radeon M296X is not Metal compatible due to Ventura.

The issue is you've upgraded your OS past the point of compatibility.

https://support.apple.com/en-us/HT205073

 

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Community Beginner ,
May 02, 2023 May 02, 2023

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Yes I'm using open core 0.64.

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Community Beginner ,
May 02, 2023 May 02, 2023

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@kevin stohlmeyer All other adobe apps work fine and photoshop 2021 also works fine and not to mention that i have another mac with open core and photoshop 2023 works like a charm on it.

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Community Expert ,
May 02, 2023 May 02, 2023

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Community Beginner ,
May 03, 2023 May 03, 2023

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Found the problem. I disabled multithreaded compositing and renabled. Everything works as intented now.

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