Photoshop Won't Open: MSVCP140.DLL is not designed to run

[rikkis39811563]

Through out the past I have been able to open photoshop. Last week was the last time I use Photoshop. When I tried using it today (3/25). My Adobe Photoshop won't open and would spam an error messge. Had to click cancel at least 8 - 14 times for that error message to go away. The only thing I can think of for my photoshop to mess up is my laptop updating, giving my Microsoft Egde logo a new look. It updated 2 days ago (3/22).

Please is there any way to get this fixed. Photoshop is my only job to get through this lockdown.

[Akash Sharma · Accepted solution]

Hi there,

Sorry that the missing .DLL file is not letting you use Photoshop. Would you mind checking out the troubleshooting steps mentioned in this article https://helpx.adobe.com/creative-cloud/kb/missing-msvcp110dll.html and let us know if that helps? 

Thanks, 

Akash

[rikkis39811563]

Thank you! Turns out my photoshop wasn't up to date. Though I had it on auto update so I won't worry about keeping track of that, silly me.

[defaulth04t1f3nwj0o]

Hi there, i have the same problems, but the troubleshooting steps Solution 1 and 2 didn't work..

Regards,

Martin

[Akash Sharma]

 Hi Martin,

Sorry that you're getting an error "MSVCP140.DLL is missing" while using Photoshop.

Which version of Photoshop are you using?

Would you mind checking the troubleshooting steps mentioned in this article https://answers.microsoft.com/en-us/windows/forum/windows_10-performance-winpc/msvcp140dll-is-missin... and let us know if that helps?

Thanks,

Akash

[Pamela5FBA]

Hi Akash,

I am having the same issues as Martin and those steps did not reasolve the issue for me. I am using Photoshop 2021, all up to date, according to my computer. The article was not helpful, I don't think I am computer-savvy enough to apply their treatement of the problem with C++ to this Photoshop issue.

Pamela

[stuart97446782]

Good Afternoon,

I can't open Photoshop, I'm going to cancel all Adobe apps.

Stuart

[J453]

What is the error you are seeing? Please post a screen shot of the error dialog.