Copy link to clipboard
Copied
I have loaded Photoshop onto my IPad Pro 2020. When I click on the app button I get the wheel as if it's loading and then after 5 seconds it crashes. I have deleted and reinstalled many times and still won't open. When I do reinstall I do get the Adobe login page which I do and then after filling in my details it crashes again. It doesn't crash when I downloaded Illustrator and signed in so only does this with Photoshop.
Copy link to clipboard
Copied
Hi , I've moved your post from the Photoshop forum to the Photoshop for mobile forum where you are more likely to get help with your issue.
Copy link to clipboard
Copied
I hope I don't start having that problem too. Have you updated your iPad? I would check to see if you have an iOS update.
Copy link to clipboard
Copied
how much storage space do you have on your iPad? Sometimes if you don't have enough available space, some apps have a tendency to crash. Though its not an Adobe product, Procreate has a tendency to crash frequently when storage space starts to run out
Copy link to clipboard
Copied
I'm having the same issue. Downloaded it last week and it just won't open. Sometimes I get a box appear saying sorry this has crashed fill in the below. Then is just crashes again.
Copy link to clipboard
Copied
Please see the post from Adobe (May 12 2021) in this thread - if your iPad is set to a region other than US, you may experience crashes. Adobe is aware of the problem and working on a solution.
Copy link to clipboard
Copied
oh really you are working on a solution? Well it still doesn't work and it has been three years!!