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photoshop23 keeps shutting down on my mac m2 chip computer

New Here ,
Feb 24, 2023 Feb 24, 2023

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I don't know why but when ever I mask and then brush

photoshop keeps shutting down on my computer 

is this fixable? it's happened like almost 10times in 2 hours.

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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Hi @TaeYoung268780860vhl have you tried resetting your PS Preferences?

Go to Photoshop preferences/General and click the reset button. Relaunch PS.

Also I've seen another report where the user tried to run using Rosetta mode. If the reset doesnt resolve, try that.

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Adobe Employee ,
Feb 24, 2023 Feb 24, 2023

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Hi @TaeYoung268780860vhl are you saying your Ps app is crashing? Do you get the submit crash report screen?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Thank you,
Cory

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