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Phtoshop CC 2020 home screan not working

Explorer ,
Nov 24, 2019 Nov 24, 2019

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Hello i update to photoshop cc 2020 yesterday and now everytime i start it my home screen menu is not loading and not working 

 

it stays like this the entrire time and nothing is happenign how do i fix

 

bhwLUGp

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correct answers 1 Correct answer

Explorer , Jun 09, 2020 Jun 09, 2020

I just had to wait for the next update and it got fixed by itself

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Community Expert ,
Nov 24, 2019 Nov 24, 2019

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Can you get files by using the File menu?

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Explorer ,
Nov 24, 2019 Nov 24, 2019

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Yes i can open files trough File>Open

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Community Expert ,
Nov 24, 2019 Nov 24, 2019

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what viedo card are you using? Do you possibly have both a video card and the motherboard's on-board garphics active?

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Explorer ,
Nov 24, 2019 Nov 24, 2019

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I am using:

rx 550

12gb ram

amd fx 6300

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New Here ,
Jun 09, 2020 Jun 09, 2020

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Hi. There will probably be two problems:

 

  1. Have Photoshop installed without Creative Cloud Desktop
  2. Photoshop may have corrupted or damaged files.


In my case, I did the first action, and it solved it for me perfectly. This is because, since the program belongs to the CC, it must necessarily synchronize its files, and that start is created especially for it.

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Explorer ,
Jun 09, 2020 Jun 09, 2020

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I just had to wait for the next update and it got fixed by itself

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