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Pictures suddenly look grainy in Photoshop

Community Beginner ,
May 29, 2020 May 29, 2020

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I need your help, please

grainy.jpg

When I load my photos into photoshop, they look grainy and undetailed. It is very weird.

When I look at the camera raw filter, they look fine, like they should be!

The pictures have been edited on another pc with photoshop before (with the camera raw filter), but I never had something like that happen. Now it is happening on every picture that I load into Photoshop. I haven't found a solution and need a fix for it fast. Can you please help me out?

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correct answers 1 Correct answer

Community Beginner , May 29, 2020 May 29, 2020

I finally found the solution for this error and I will post it here in case someone googles it and has the same problem.

You have to go to the nvidia settings and find the 3D-Preferences tab (don't know how it is called exactly because my windows is in german). There you will find this:

solution.jpgSet it to "Sharpening off", and your pictures will be normal in Photoshop again. I do not know how this affects other applications, but at least Photoshop works fine for now.

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Community Beginner ,
May 29, 2020 May 29, 2020

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Some more info: When I export the picture, everything is fine again. the resolution of this displayed picture is 1280x1080...so not that big. But it happens on bigger and smaller pictures as well.

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Community Expert ,
May 29, 2020 May 29, 2020

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I can't tell the difference in your screenshots. Maybe the noise is showing up a little better in the PS view than the raw view, but really they look the same to me.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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Community Beginner ,
May 29, 2020 May 29, 2020

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But they are not the same, not even close. This might not be the best selected picture for showing the problem, so I will try again.

Here is the original picture:

scene2.pngAnd this is how it looks in photoshop:

photoshop.pngWhen you look at the skin and the amount of grain in the picture I think that it is very visible, and it does not only bother me but affects my work in ps.

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Community Expert ,
May 29, 2020 May 29, 2020

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Check the Cache levels setting in Preferences > Performance.

When set to less than 4, it can make images appear grainy.

 

Cache levels.png

 

image.png

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Community Beginner ,
May 29, 2020 May 29, 2020

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I have checked that already. It is set to 4.

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Community Expert ,
May 29, 2020 May 29, 2020

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I agree - that doesn't look good at all. Something's definitely wrong here. You're even viewing at 100%, which is normally the way to avoid any artifacts and give the best possible display.

 

The only thing I can think of is the video driver. Can you update it? In the meantime, try to uncheck "use graphics processor" in preferences. Just as a test; not as a fix.

 

Also, just as a shot in the dark, check "legacy compositing" in preferences. I doubt that will do anything, but does no harm.

 

Does this happen with all file formats, or just PNG? What about PSD, TIFF?

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Community Beginner ,
May 29, 2020 May 29, 2020

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Yes, you're right. Weird. PSD and even JPG files are not affected. Only Png seems to be. Checking/Unchecking use graphics processor does not fix the issue for now. I will try to update my graphics driver, will do anything at this point. But can the driver be the issue? I mean, until today it just worked fine.

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Community Beginner ,
May 29, 2020 May 29, 2020

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Have updated the driver, it still does not work. It is so weird, because in the Camera Raw Filter tab, the picture gets displayed normal.

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Community Beginner ,
May 29, 2020 May 29, 2020

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I finally found the solution for this error and I will post it here in case someone googles it and has the same problem.

You have to go to the nvidia settings and find the 3D-Preferences tab (don't know how it is called exactly because my windows is in german). There you will find this:

solution.jpgSet it to "Sharpening off", and your pictures will be normal in Photoshop again. I do not know how this affects other applications, but at least Photoshop works fine for now.

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