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Pixelsquid Objects won't rotate in Photoshop 26.0.0

Community Beginner ,
Oct 19, 2024 Oct 19, 2024

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I just updated Photoshop to version 26.0.0. When I add a Pixelsquid object, it will not rotate. I have cleared the cache of the plugin, have uninstalled and then reinstalled Pixelsquid plug in without success.

 

I've posted this problem to Pixelsquid support with no response. I am using Windows Pro version 11.

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correct answers 1 Correct answer

Community Expert , Oct 20, 2024 Oct 20, 2024

If you need to use Pixelsquid you might consider keeping the previous version of Photoshop installed until Pixelsquid updates their app. You can have multiple versions of Photoshop installed.

 

Jane

 

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Community Beginner ,
Oct 20, 2024 Oct 20, 2024

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Same here on a Mac., both Photoshop and Beta version 26...... . Carried out everything you have done including notifying Pixelsquid support twice but to no avail. They could not even answer. Very annoying. 

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Community Beginner ,
Oct 20, 2024 Oct 20, 2024

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I'm relieved that I am not the only one with this problem. I went to another of my PCs with the previous Photoshop version and Pixelsquid works fine on that version. I will give Pixelsquid a few more days to respond and if not will cancel my credit card payment.


Jim Lesser

 

 


[phone and email removed from this public forum]

 

 

 

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Community Expert ,
Oct 20, 2024 Oct 20, 2024

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If you need to use Pixelsquid you might consider keeping the previous version of Photoshop installed until Pixelsquid updates their app. You can have multiple versions of Photoshop installed.

 

Jane

 

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Community Beginner ,
Oct 20, 2024 Oct 20, 2024

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Thankyou, Jane-e. I reinstalled the previous Photoshop version (25.9.1) and am able to use Pixelsquid again when I need to. I did not know one could use two non-beta versions of Photoshop on the same PC. I will use it in the current version of Photoshop when the bug is fixed.

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Community Beginner ,
Oct 21, 2024 Oct 21, 2024

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Completly forgot that. Have took your advice and works fine, swaping between old and new. Thank you Jane.

Keith

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Community Expert ,
Oct 21, 2024 Oct 21, 2024

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You're welcome @Sunny Jim and @KT_Bombadil , hopefully Pixelsquid will update their plug-in soon.

 

Jane

 

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Community Expert ,
Oct 21, 2024 Oct 21, 2024

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Have you looked at Substance 3D Viewer?  It's new to the beta version of Photoshop, but you need to install it from the Creative Cloud beta apps.  It looks similar to Pixelsquid and ius free to use at the moment.

 

https://community.adobe.com/t5/photoshop-beta-discussions/add-3d-objects-to-your-photoshop-documents...

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Community Beginner ,
Oct 22, 2024 Oct 22, 2024

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Thank you for the info. Will check it out. Much appreciated.

Keith

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Community Beginner ,
Oct 22, 2024 Oct 22, 2024

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Pixelsquid is much simpler to use with a Wacom tablet. With Substance 3D Viewer one has to understand "Orbit", "Pan", "Dolly". Pixelsquid does not require any similar knowedge. I have a long way to go before being able to use the Substance 3D Viewer, but am trying!

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Community Beginner ,
Oct 23, 2024 Oct 23, 2024

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Pixelsquid file type looks like it is not compatible with the Substance 3D Viwer.

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Community Beginner ,
Nov 21, 2024 Nov 21, 2024

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Isnt seems to work as pixel squid 

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Community Beginner ,
Nov 21, 2024 Nov 21, 2024

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I had an email from them a few weeks ago & Pixelsquid know about the problem. Whether they rectify the problem I have doubts, now that Shutterstock owns the company. It still works on PS 25.12 - hope it helps.

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Community Beginner ,
Nov 21, 2024 Nov 21, 2024

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Well that gives a bit of hope. Yeah i still using v25 i didnt Update yet, weird thing is i used beta 25 before Adobe released it, and in some Beta it happened same issue but when they released the official v25 the plug in works fine.. for some reason i thought adobe tried to kill the plugin 

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Community Beginner ,
Nov 21, 2024 Nov 21, 2024

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Oops and Thanks for replied 😁

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Community Beginner ,
Dec 06, 2024 Dec 06, 2024

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I just emeil them, any news about your emails?... new PS version is out and Beta too, and both still doesnt work... 

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Community Beginner ,
Dec 06, 2024 Dec 06, 2024

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They emailed me saying that Pixelsquid was incompatible with Photoshop 2025. They are working to make it work. I am dubious about their claims and don't expect them to fix the problem. For the time being I am using Photoshop 25.12 when I need to add a Pixelsquid object. I then go back to using the 2025 version or the beta version to finish my project.


Jim Lesser

 

 

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Community Beginner ,
Dec 06, 2024 Dec 06, 2024

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i just contacted them about it too, and well it gives a little bit of hope, atleast they reply back and are aware, hopefully they make it works since just the rotation tool it seems broken. Thanks for reply back bro

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New Here ,
Oct 23, 2024 Oct 23, 2024

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Pixelsquid must know that this is an issue..........that don't even bother to respond to email. It would be nice to have the plugin working again as it should and to be able to place objects as needed thru rotation.....makes work more difficult without the ease of doing so.  It isn't as though, PixelSquid didn't know this Ps update was coming.

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