Plenty of room on scratch disk but still getting "disk full" error

New Here ,
Jun 04, 2020 Jun 04, 2020

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I got a "scratch disk full" error so I cleared plenty of space on that drive  (60gb +) to no avail, I am still getting the error and can't create a new file. I tried changing the scratch disk to a drive with 100's of free gigs only to get the same "scratch disk full" error.

 

I have tried all of the options available online I belive but am getting the "scratch dick full" error. What do I need to do to fix this issue? I need to get on photoshop asap!! Help is much appreciated.

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Adobe Community Professional ,
Jun 04, 2020 Jun 04, 2020

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Hi check the following video hope it helps you...regards

 

https://youtu.be/7SZCsLnvDGc

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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Community Beginner ,
Jul 03, 2022 Jul 03, 2022

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hi,

I am having the same problem. Scratch disks are full erorr is still appearing after I have checked the cache in Photoshop -purge wasn't an option. I have checked space on hard-drive, I have 257GB available. I have looked for temp folders but perhaps I don't know how to find them properly.. Do you have a video of how to find temp folders and delete for Mac OS?

Thanks. This problem has been on-going for ages and is intermittent!

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