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January 1, 2026
Question

Poor experience with Generative AI

  • January 1, 2026
  • 2 replies
  • 273 views

I signed up for this platform with the thought of being able to use the photo shop and AI to create some things for my crafting hobby. I had 750 credits and never once was able to create anything. Now I have none. The program no once created what I ask. I was very specific and stated exactly what I wanted. I was direct with wording and yet it created things I never ask for. Not once creating anything I could use. If there is nothing to help me then I will just cancel this madness. My co pilot that is free does a way better job. Have a good day all. 

2 replies

Trevor.Dennis
Community Expert
Community Expert
January 3, 2026

There is definitely an art to using the Generative tools.

If you can tell us your exact workflow including which Ai model you used.

The size of the area you were trying to create.

The exact prompts you used.

If you used a reference image.

Anshul_Saini
Community Manager
Community Manager
January 1, 2026

Hi @Mejustbeingme_2,

 

Thanks for sharing your experience. I understand how frustrating that can be, especially when you're trying to use the AI features for a specific purpose.

 

One thing that may help is how the prompts are written. Our community has a concise guide that explains how to get more predictable and usable results from Photoshop AI features.

 

Many users see better results after adjusting the prompt structure and constraints as outlined there. If you decide to give it another try and still encounter issues, please feel free to share an example of what you're trying, and we can provide further guidance.

 

That said, you shouldn't feel stuck or unheard. We want to understand exactly what happened and see how we can help next.

 

If you're open to it, please share:

• Which Photoshop version is this?

• A sample prompt you used

• Whether you saw any errors or just unexpected results

• A screenshot or screen recording of your output or workflow will help us understand better

 

Thanks for sharing your feedback openly. It's heard, and it helps us improve.

 

Best regards,
Anshul Saini

January 9, 2026
I use precise prompts and have been very specific and still get the same thing photos of things I ask to be created.

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John Waller
Community Expert
Community Expert
January 9, 2026

A few example prompts would help us help you.