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Preserve Details 2.0 not available?

New Here ,
May 28, 2021 May 28, 2021

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I have the latest version of photoshop and it won't let me use preserve details 2.0 and I'm trying to edit an image size while keeping its quality.

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Problem or error

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Adobe Community Professional ,
May 28, 2021 May 28, 2021

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Which exact version are you using? 

Can you post a screenshot of the Image Size-dialog (including the Resample-dropdown menu)? 

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Adobe Community Professional ,
May 28, 2021 May 28, 2021

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Is it checked in Preferences >Technology Previews ?

If not, check it then close and restart Photoshop

Dave

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Adobe Community Professional ,
May 28, 2021 May 28, 2021

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I had already forgotten that it is still a »preview«, good point! 

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New Here ,
May 28, 2021 May 28, 2021

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It's check marked but the feature is still greyed out.

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Adobe Community Professional ,
May 30, 2021 May 30, 2021

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Which exact version are you using? 

Can you post a screenshot of the Image Size-dialog (including the Resample-dropdown menu)? 

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Adobe Community Professional ,
May 28, 2021 May 28, 2021

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About the only thing I can think of is that you are using something like Indexed Colour mode. What is your image mode with this image?  Is this happening with all images?

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