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I have the latest version of photoshop and it won't let me use preserve details 2.0 and I'm trying to edit an image size while keeping its quality.
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Which exact version are you using?
Can you post a screenshot of the Image Size-dialog (including the Resample-dropdown menu)?
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Is it checked in Preferences >Technology Previews ?
If not, check it then close and restart Photoshop
Dave
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I had already forgotten that it is still a »preview«, good point!
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It's check marked but the feature is still greyed out.
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Which exact version are you using?
Can you post a screenshot of the Image Size-dialog (including the Resample-dropdown menu)?
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About the only thing I can think of is that you are using something like Indexed Colour mode. What is your image mode with this image? Is this happening with all images?
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Have you tried changing your Bits/Channel under Image/Mode? I've noticed the "Preserve details 2.0" wasn't available at the 32-bit setting, but was at 8-bit and 16-bit.