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Print Alignment Issue

New Here ,
Sep 24, 2019 Sep 24, 2019

Hi! I've made an image that is 4x6. I've confirmed it several times. I'm trying to print on to a 4x6 card. I've ensured the correct paper size is selected. However, when I go to print, the image is weirdly off-center and smaller than 4x6. If I scale to fit media, it makes it even smaller. Any ideas on why this is happening?

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Adobe
Community Expert ,
Sep 25, 2019 Sep 25, 2019

Hi
To print 6 x 4 on 6 x 4 paper requires you to print without a border.

Have you set your printer, in the printer driver (accessed via print settings in the Photoshop dioalogue) to borderless printing. This may/may not be available depending on your individual printer. Not all printers can print borderless and those that do often cannot do so at all paper sizes.

 

Dave

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Contributor ,
Mar 24, 2020 Mar 24, 2020

I'm having the same problem, have gone through a ton of ink and paper trying to work this out, not to mention hours of time. I make my own greeting cards and it's very important to me to be able to print 4x6 that is perfectly centered with a white border. 

 

The issue is, the print comes through with a narrow top border and a wide bottom border. The sides are even.

 

I've tried every possible parameter. I've made the image exactly 4x6 and chosen "center."

I've moved the "print selected area" and occasionally it turns out right but it's a crap shoot. 

I've changed the "top" number - but it's not consistent.

I've made the image slightly smaller and placed it on a 4x6 white background.

I've tried making the image slightly smaller and chosen "center." 

I've tried borderless.

I have a $1,200 printer  and it's extremely frustrating not to be able to get PS to get this right. 

Win 10, CC 2020, Canon Pro-1000

Please help. Thank you.

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Community Expert ,
Mar 24, 2020 Mar 24, 2020

Hi

If you are sending the same print, to the same printer, through the same driver, with the same settings and getting a different top and bottom border each time, then you need to look at the paper feed which may be having difficulty with that paper.

 

If you are getting the same "wrong result" every time, then there was some discussion in the Luminous Landscape forums about the difficulty in getting top and bottom margins correct, and how to potentially get around that using Canon's Print Studio Pro software here: https://forum.luminous-landscape.com/index.php?topic=110450.0

 

I can't test anything here as I use Epson.

Dave

 

 

 

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Contributor ,
Mar 24, 2020 Mar 24, 2020

Thanks, Dave. I think the feed is fine. I am checking out the link you posted.

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Contributor ,
Mar 24, 2020 Mar 24, 2020

To be honest, the best results are to eyeball the thing and move the image manually to get the top border right (while making it a bit bigger than you'd think necessary - it's the inexactness that is driving me nuts). Interestingly, I do not have this issue on my larger prints, only 4x6. 

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Community Expert ,
Mar 24, 2020 Mar 24, 2020

That seems to match the experience in the thread I linked

Dave

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Contributor ,
Mar 24, 2020 Mar 24, 2020
LATEST

You'd think that a $1,200 printer and latest PS cc would get this right. Okay, the least of our problems at the moment. 

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