Problem with GIF saving - Dithering, I think

[paolas87]

Hello to all of you!
I'm making an animated GIF, but observed a problem during the Saving.
I made others animations without any problems, but this time my GIF saving takes a blue or pink color.

I think the problem is Dithering and maybe some details are changed into the settings.

Leave you some screenshot..

The real effect would be this:

But when I saved GIF:

This is my GIF saving setting:

Thank you so much for your help!

Paola

[c.pfaffenbichler]

Why did you set 128 colors?

Which other settings for Dithering have you tried?

[paolas87]

Hello!
I don't know exactly actually! 🙂
Because with other settings the saving is Blue (instead of pink) . I tried some different settings.
Maybe it could be possible to reset the original one? Because for other animations I didn't have this problem.

Or maybe can you send me a screenshot of your settings? (I'll try to reset like yours)
I'm afraid that is happened because I changed different settings a lot of times in order to save correctly.

Thank you!

[c.pfaffenbichler]

First please try 256 colors.

[paolas87]

Still pink, unfortunately 😞

[c.pfaffenbichler]

It might help if you posted meaningful screenshots (including the pertinent Panels) or the gif itself.

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

If that does not reset the dialog try removing the file

~/Library/Preferences/Adobe Save for Web 13.0 Prefs

[paolas87]

Thank you,
tried to reset the tools but still "Pink"...
I tried also to open one old PSD file about one old animation and the Saving is good.

It seems that the problem is because is too much Big Size!!!
The dimension is a "screen dimensions" 1190x557"... but if I save it like "700x.." the colors are ok!

But I'd like to have also the big dimension.

[c.pfaffenbichler]

The dimension is a "screen dimensions" 1190x557"... but if I save it like "700x.." the colors are ok!

Could you please post both images?

[Abambo]

There may be an issue with the file size, as it is an animation and fairly high resolution. There are 195 images in your animation. That makes a lot.

You say that you made other animations without trouble, so please check those for image size and frames to compare with this one.

[paolas87]

Thank you to all of you.
The problem is surely the really big size of the file. I made 195 images to make a "Full Screen" tutorial animation in GIF. (because that is the request, istead of a normal video-tutorial)
So I saved with lower resolution and frame dimension in order to have the normal colors.

For now, seems to be ok with this res. But I'll have to find if is possible to reproduce also in big size ("full screen") without colors changements.

Thank you so much for your help!

[Abambo]

How many images/s do you have? If you lower that, it may be that the animation passes well.