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Problem with Liquify tool

New Here ,
Oct 08, 2022 Oct 08, 2022

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Hello,

 

I am confused that the Liquify tool has been broken for such a long time, more than a year. At least for me. I do not know, if there is a compatibility problem with my Lenovo Thinkpad laptop, but this really gets me upset that there is still no fix to this. After all I am paying for a software that should be working right.

 

The problem with the Liquify tool is the following. I can make changes to the image with Liquify tool, but I cannot press "OK" to save the changes and continue working with the image. Pressing "OK" makes Photoshop crash - it ends up making an never ending Error loop that forces me to press Ctrl + Alt + Delete to open the Task Manager and shut down Photoshop. There is no other way to get rid of the never ending Error pop-up window.

 

I would think this kind of failure/bug would have been corrected in no time, as Liquify is quite an important tool. At the same time I know from photographers' community that other people do use Liquify tool normally. If there is some settings I should change in my Lenovo laptop to make it work I would like to know. It just feels so weird and unfair that there is no fix to this tool and I have been waiting patiently for a fix for more than a year, since I purchased Photoshop.

 

Hoping for an answer and a fix to this problem,

Tuisku Jarva

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Adobe Employee ,
Jan 17, 2023 Jan 17, 2023

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Try the following: 

  1. Go to Preferences/Technology Preview and check "Disable Native Canvas" - Restart Photoshop. 
  2. If you hold down the Alt key when you select Filter > Liquify... does it work correctly without crash?

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Adobe Employee ,
Jan 19, 2023 Jan 19, 2023

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Another detail:

 

Engineering has identified a problem with this specific driver version.

Vendor name: NVIDIA
Driver date: 2022-12-22 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2802

Try rolling back from the latest drivers to the November release: https://www.nvidia.com/download/driverResults.aspx/194380/en-us/

 

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Community Expert ,
Jan 21, 2023 Jan 21, 2023

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@J453  Strange, OP's message predates that driver version...

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Community Expert ,
Jan 21, 2023 Jan 21, 2023

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New Here ,
Jan 22, 2023 Jan 22, 2023

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Hi,

I have tried everything you said, but it is still crashing 😞

I also went through the long discussion about the same problem you linked, and no luck there either. I did not try turning off the GPU, I don't know so much about computers so I don't know how and also the idea of doing that kind of scares me, because I don't know all the complications of doing that.

 

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