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problem with shortcut in photoshop

New Here ,
Aug 13, 2021 Aug 13, 2021

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Hello I keep having the same problem, the shortcuts in my photoshop do not work , I have already uninstall and install the program many times , not seem to work. The sameimage shows up.  Screen Shot 2021-08-13 at 19.36.12.png

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Adobe Employee ,
Aug 27, 2021 Aug 27, 2021

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Hi there,

That doesn't sound good. Have you tried resetting the preferences of Photoshop and see if that helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,

Sahil

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