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Problem working drive / external hard drive

Community Beginner ,
Sep 08, 2021 Sep 08, 2021

Hi,

I have acquired a new external hard drive (called "T7" on the screenshot), it works perfectly on my mac, but, once on photoshop, I would like to use it as a working drive, but it doesn't appear there, would you have a solution please?

Thanks in advance!
(I made my translation via deepl, I hope my explanation will be clear enough)

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correct answers 2 Correct answers

LEGEND , Sep 08, 2021 Sep 08, 2021

ExFAT is likely the problem. See "Saving doesn't complete when saving to an exFAT formatted drive": https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html 

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Community Beginner , Sep 08, 2021 Sep 08, 2021

Found it ! Thanks for your help ! 

If anyone is interested, here is how change ExFat Drive to APFS : 

https://kb.sandisk.com/app/answers/detail/a_id/20542/~/converting-external-drive-to-apple-file-system-%28apfs%29-format

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LEGEND ,
Sep 08, 2021 Sep 08, 2021

If you get info on the drive from the finder, what does it show in this section? How is the drive attached to the computer. Via USB? Or is it a network drive?

JeffreyTranberry_0-1631113268839.png

 

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Community Beginner ,
Sep 08, 2021 Sep 08, 2021

@J453 

 

Here the screenshot

The drive is attached by usb-c

 

 

Capture d’écran 2021-09-08 à 17.14.24.png

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LEGEND ,
Sep 08, 2021 Sep 08, 2021

ExFAT is likely the problem. See "Saving doesn't complete when saving to an exFAT formatted drive": https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html 

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Community Beginner ,
Sep 08, 2021 Sep 08, 2021

@J453 

 

Okay thanks, so there is no solution except change my drive ? 

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Community Beginner ,
Sep 08, 2021 Sep 08, 2021
LATEST

Found it ! Thanks for your help ! 

If anyone is interested, here is how change ExFat Drive to APFS : 

https://kb.sandisk.com/app/answers/detail/a_id/20542/~/converting-external-drive-to-apple-file-syste...

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