Problem working drive / external hard drive

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Hi,

I have acquired a new external hard drive (called "T7" on the screenshot), it works perfectly on my mac, but, once on photoshop, I would like to use it as a working drive, but it doesn't appear there, would you have a solution please?

Thanks in advance!
(I made my translation via deepl, I hope my explanation will be clear enough)

macOS

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J

J453Correct answer

Legend

ExFAT is likely the problem. See "Saving doesn't complete when saving to an exFAT formatted drive": https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

HewindAuthor

Participant

Found it ! Thanks for your help !

If anyone is interested, here is how change ExFat Drive to APFS :

https://kb.sandisk.com/app/answers/detail/a_id/20542/~/converting-external-drive-to-apple-file-system-%28apfs%29-format

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HewindAuthor

Participant

@J453

Okay thanks, so there is no solution except change my drive ?

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J

J453Correct answer

Legend

ExFAT is likely the problem. See "Saving doesn't complete when saving to an exFAT formatted drive": https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

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HewindAuthor

Participant

@J453

Here the screenshot

The drive is attached by usb-c

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J

J453

Legend

If you get info on the drive from the finder, what does it show in this section? How is the drive attached to the computer. Via USB? Or is it a network drive?

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