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problems to pay license-photoshop software

New Here ,
May 22, 2017 May 22, 2017

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when going to pay photoshp to get the license (after a trial period), using the official website and choosing the plan I want to purchase, I am pushed to a page in Russian (????)

no idea how to move outr of this or make the payment.

help please

Adobe Mağazası - Ödeme

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correct answers 1 Correct answer

Adobe Employee , May 23, 2017 May 23, 2017

Hi juan%20carlosh73966959,

The country in the Adobe ID that you have here in the forum has country as

Tajikistan

This is the reason you are being directed to Russian online store. Can you please contact support for this issue via contact-bumper

Regards

Rajashree

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LEGEND ,
May 22, 2017 May 22, 2017

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Are you in Russia (or other Cyrillic using country)?

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New Here ,
May 22, 2017 May 22, 2017

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nope.. in Switzerland. therefore my surprise

computers English software

for me is a bug in their website

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Community Expert ,
May 22, 2017 May 22, 2017

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Hi Juan

I have requested that an Adobe staff member contacts you regarding this issue

Dave

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Adobe Employee ,
May 23, 2017 May 23, 2017

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Hi juan%20carlosh73966959,

The country in the Adobe ID that you have here in the forum has country as

Tajikistan

This is the reason you are being directed to Russian online store. Can you please contact support for this issue via contact-bumper

Regards

Rajashree

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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