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Problems Updating

New Here ,
May 18, 2017 May 18, 2017

I recently purchased Photoshop CC within the past 2 weeks and i noticed it has an available update. I went to my creative cloud, chose apps, and clicked on the update button next to the Photoshop CC icon and absolutely nothing happened. I've clicked it a million times and nothing. No error message no loading symbol nothing just the button itself changes color to show its been clicked but reverts back to normal once i let no of the mouse and that's it. info: macbook pro thats fully up to date

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correct answers 1 Correct answer

Enthusiast , May 18, 2017 May 18, 2017

If you're still running into an issue like this,

To complete the any download you need (including all CC tools/updates, or the Desktop App itself), see if this approach works for you:

How to Solve It When Adobe Programs or Updates Won’t Download

Hope that helps.

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Adobe
Enthusiast ,
May 18, 2017 May 18, 2017
LATEST

If you're still running into an issue like this,

To complete the any download you need (including all CC tools/updates, or the Desktop App itself), see if this approach works for you:

How to Solve It When Adobe Programs or Updates Won’t Download

Hope that helps.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines