Program Error Diagnostic Plugin feedback

[Pete.Green]

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

1. Follow the instructions to install the Program Error Diagnostic Plugin
2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

[SarahAlmeida]

1 day and the problem came back, now with version  22.5.0  Can't open my files or create new ones. To close the program is necessary to use the task manager. I really need to work and if I keep downgrading Photoshop I won´t be able to open the files I'm using. 

How do I solve this? 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x00007FF73C764652 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF73AC13D54 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF73AC132B9 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF73A06F544 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF73A06F181 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF73A06F3A1 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF73A06F1A1 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF73A07B79D base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF73AC56C35 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF73AC59708 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF73AC5914B base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF73AC33069 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7386B6E09 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7386B6EA6 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7386AB015 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7386C1191 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF73894A065 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7386ACDEB base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF73890A512 base: 0x00007FF7381D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFF75D47034 base: 0x00007FFF75D30000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFF75F62651 base: 0x00007FFF75F10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[luket53417033]

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 22.5.1 20210907.r.441 de74e1a

0 address: 0x10b45087d base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '0   Adobe Photoshop 2021                0x000000010b4508b9 Adobe Photoshop 2021 + 83757241'

1 address: 0x108fb3d94 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '1   Adobe Photoshop 2021                0x0000000108fb3d94 Adobe Photoshop 2021 + 45366676'

2 address: 0x108fb3fe1 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '2   Adobe Photoshop 2021                0x0000000108fb3fe1 Adobe Photoshop 2021 + 45367265'

3 address: 0x10bbc4f53 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '3   Adobe Photoshop 2021                0x000000010bbc4f53 Adobe Photoshop 2021 + 91574099'

4 address: 0x10bbc4f29 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '4   Adobe Photoshop 2021                0x000000010bbc4f29 Adobe Photoshop 2021 + 91574057'

5 address: 0x10bbc4f19 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '5   Adobe Photoshop 2021                0x000000010bbc4f19 Adobe Photoshop 2021 + 91574041'

6 address: 0x10bbc4f09 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '6   Adobe Photoshop 2021                0x000000010bbc4f09 Adobe Photoshop 2021 + 91574025'

7 address: 0x10bbc4ecd base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '7   Adobe Photoshop 2021                0x000000010bbc4ecd Adobe Photoshop 2021 + 91573965'

8 address: 0x108fb0dfb base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '8   Adobe Photoshop 2021                0x0000000108fb0dfb Adobe Photoshop 2021 + 45354491'

9 address: 0x108faed75 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '9   Adobe Photoshop 2021                0x0000000108faed75 Adobe Photoshop 2021 + 45346165'

10 address: 0x108fac4f1 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '10  Adobe Photoshop 2021                0x0000000108fac4f1 Adobe Photoshop 2021 + 45335793'

11 address: 0x108f973b8 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '11  Adobe Photoshop 2021                0x0000000108f973b8 Adobe Photoshop 2021 + 45249464'

12 address: 0x108f974c4 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '12  Adobe Photoshop 2021                0x0000000108f974c4 Adobe Photoshop 2021 + 45249732'

13 address: 0x108e9743f base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '13  Adobe Photoshop 2021                0x0000000108e9743f Adobe Photoshop 2021 + 44201023'

14 address: 0x16eb44fa5 base: 0x16eaa7000 module name: 'Spaces' symbol info: '14  Spaces                              0x000000016eb44fa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

15 address: 0x7fff230cdbe1 base: 0x7fff22c2e000 module name: 'AppKit' symbol info: '15  AppKit                              0x00007fff230cdbe1 -[NSApplication _handleEvent:] + 65'

16 address: 0x7fff22c5dc8e base: 0x7fff22c2e000 module name: 'AppKit' symbol info: '16  AppKit                              0x00007fff22c5dc8e -[NSApplication run] + 623'

17 address: 0x108e97f12 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '17  Adobe Photoshop 2021                0x0000000108e97f12 Adobe Photoshop 2021 + 44203794'

18 address: 0x108e9a3e0 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '18  Adobe Photoshop 2021                0x0000000108e9a3e0 Adobe Photoshop 2021 + 44213216'

19 address: 0x108f97c8c base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '19  Adobe Photoshop 2021                0x0000000108f97c8c Adobe Photoshop 2021 + 45251724'

20 address: 0x10bb0e288 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '20  Adobe Photoshop 2021                0x000000010bb0e288 Adobe Photoshop 2021 + 90825352'

21 address: 0x106472c89 base: 0x106470000 module name: 'Adobe Photoshop 2021' symbol info: '21  Adobe Photoshop 2021                0x0000000106472c89 Adobe Photoshop 2021 + 11401'

22 address: 0x7fff20389f3d base: 0x7fff20374000 module name: 'libdyld.dylib' symbol info: '22  libdyld.dylib                       0x00007fff20389f3d start + 1'

[jamesh23373427]

Can't open ANY file, create file.. I can't even close photoshop without getting the error. here's the diagnostics:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF7C4E55E02 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7C3305D44 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7C33052A9 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7C27600B4 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7C275FCF1 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7C275FF11 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7C275FD11 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7C276C33D base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7C3348C25 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7C334B6F8 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7C334B13B base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7C3325059 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7C0DA6F39 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7C0DA6FD6 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7C0D9A828 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7C0DB12C1 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7C103A155 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7C0D9CF1B base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7C0FFA602 base: 0x00007FF7C08C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFAB2FE7034 base: 0x00007FFAB2FD0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFAB33C2651 base: 0x00007FFAB3370000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[erich64846530]

Can't use Brightness / Contrast starting today. Worked for the last year. 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Brightness/Contrast command because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x11056787d base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x00000001105678b9 Adobe Photoshop 2021 + 83757241'
1 address: 0x10e0cad94 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010e0cad94 Adobe Photoshop 2021 + 45366676'
2 address: 0x10e0cafe1 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010e0cafe1 Adobe Photoshop 2021 + 45367265'
3 address: 0x10e0c90f5 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010e0c90f5 Adobe Photoshop 2021 + 45359349'
4 address: 0x10e0c908e base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010e0c908e Adobe Photoshop 2021 + 45359246'
5 address: 0x10e0cbd39 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010e0cbd39 Adobe Photoshop 2021 + 45370681'
6 address: 0x10e0cbd7c base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010e0cbd7c Adobe Photoshop 2021 + 45370748'
7 address: 0x10cfde64a base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010cfde64a Adobe Photoshop 2021 + 27620938'
8 address: 0x10c89f0fa base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010c89f0fa Adobe Photoshop 2021 + 20021498'
9 address: 0x10d2948f2 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010d2948f2 Adobe Photoshop 2021 + 30464242'
10 address: 0x10d711e82 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010d711e82 Adobe Photoshop 2021 + 35171970'
11 address: 0x10d432431 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010d432431 Adobe Photoshop 2021 + 32158769'
12 address: 0x10d43336d base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010d43336d Adobe Photoshop 2021 + 32162669'
13 address: 0x10e00329a base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010e00329a Adobe Photoshop 2021 + 44548762'
14 address: 0x10dff2bab base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010dff2bab Adobe Photoshop 2021 + 44481451'
15 address: 0x10e0c34f1 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010e0c34f1 Adobe Photoshop 2021 + 45335793'
16 address: 0x10e0ae3b8 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x000000010e0ae3b8 Adobe Photoshop 2021 + 45249464'
17 address: 0x10e0ae4c4 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x000000010e0ae4c4 Adobe Photoshop 2021 + 45249732'
18 address: 0x10dfae43f base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x000000010dfae43f Adobe Photoshop 2021 + 44201023'
19 address: 0x20baf4fa5 base: 0x20ba57000 module name: 'Spaces' symbol info: '19 Spaces 0x000000020baf4fa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
20 address: 0x7fff231d55fd base: 0x7fff22d36000 module name: 'AppKit' symbol info: '20 AppKit 0x00007fff231d55fd -[NSApplication _handleEvent:] + 65'
21 address: 0x7fff22d6525e base: 0x7fff22d36000 module name: 'AppKit' symbol info: '21 AppKit 0x00007fff22d6525e -[NSApplication run] + 623'
22 address: 0x10dfaef12 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '22 Adobe Photoshop 2021 0x000000010dfaef12 Adobe Photoshop 2021 + 44203794'
23 address: 0x10dfb13e0 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '23 Adobe Photoshop 2021 0x000000010dfb13e0 Adobe Photoshop 2021 + 44213216'
24 address: 0x10e0aec8c base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '24 Adobe Photoshop 2021 0x000000010e0aec8c Adobe Photoshop 2021 + 45251724'
25 address: 0x110c25288 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '25 Adobe Photoshop 2021 0x0000000110c25288 Adobe Photoshop 2021 + 90825352'
26 address: 0x10b589c89 base: 0x10b587000 module name: 'Adobe Photoshop 2021' symbol info: '26 Adobe Photoshop 2021 0x000000010b589c89 Adobe Photoshop 2021 + 11401'
27 address: 0x7fff20497f5d base: 0x7fff20482000 module name: 'libdyld.dylib' symbol info: '27 libdyld.dylib 0x00007fff20497f5d start + 1'

[carlosg23032546]

Photoshop Error information
Code: -1
Text: porque ha habido un error de programa
Message: No se ha podido cumplir porque ha habido un error de programa.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF6A4B05E02 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6A2FB5D44 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6A2FB52A9 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6A24100B4 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6A240FCF1 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6A240FF11 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6A240FD11 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6A241C33D base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6A2FF8C25 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6A2FFB6F8 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6A2FFB13B base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6A2FD5059 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6A0A56F39 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6A0A56FD6 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6A0A4B145 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6A0A612C1 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6A0CEA155 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6A0A4CF1B base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6A0CAA602 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFD42C77034 base: 0x00007FFD42C60000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFD44C02651 base: 0x00007FFD44BB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[carlosg23032546]

Hello, I am presenting a very strange problem with photoshop, when I close the program and reopen it to continue with my projects it does not let me open the files and it tells me that an error has occurred in the application, it does not even let me exit the application once I get the dialog box, I already tried everything that was indicated to me in the possible solutions of the forum, I only needed this step, I hope that with this information you can help me to solve it, this whole process is very tedious, especially when you have pending tasks and time is crucial.

_________________________________

Photoshop Error information
Code: -1
Text: porque ha habido un error de programa
Message: No se ha podido cumplir porque ha habido un error de programa.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF6A4B05E02 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6A2FB5D44 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6A2FB52A9 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6A24100B4 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6A240FCF1 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6A240FF11 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6A240FD11 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6A241C33D base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6A2FF8C25 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6A2FFB6F8 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6A2FFB13B base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6A2FD5059 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6A0A56F39 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6A0A56FD6 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6A0A4A828 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6A0A612C1 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6A0CEA155 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6A0A4CF1B base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6A0CAA602 base: 0x00007FF6A0570000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFD42C77034 base: 0x00007FFD42C60000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFD44C02651 base: 0x00007FFD44BB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[drake3uk]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x00007FF696724652 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF694BD3D54 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF694BD32B9 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF69402F544 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF69402F181 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF69402F3A1 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF69402F1A1 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF69403B79D base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF694C16C35 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF694C19708 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF694C1914B base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF694BF3069 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF692676E09 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF692676EA6 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF69266A6F8 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF692681191 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF69290A065 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF69266CDEB base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6928CA512 base: 0x00007FF692190000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFFDE3C7034 base: 0x00007FFFDE3B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFFDE502651 base: 0x00007FFFDE4B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[lucyp56841104]

I have this error a few times, temporary solving it by deleting Adobe Photoshop 2021 Settings. But, I lost my custom workspace, my photoshop actions. Can't keep doing it.

Below is my stimulator errors from Diagnostic Plugin,

Please let me know what I need to do to solve this permanently??

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF701F25E02 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7003D5D44 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7003D52A9 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6FF8300B4 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6FF82FCF1 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6FF82FF11 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6FF82FD11 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6FF83C33D base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF700418C25 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF70041B6F8 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF70041B13B base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7003F5059 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6FDE76F39 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6FDE76FD6 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6FDE6A828 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6FDE812C1 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6FE10A155 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6FDE6CF1B base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6FE0CA602 base: 0x00007FF6FD990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB71BB7034 base: 0x00007FFB71BA0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB72982651 base: 0x00007FFB72930000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Reuben5FC2]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF78E185E02 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF78C635D44 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF78C6352A9 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF78BA900B4 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF78BA8FCF1 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF78BA8FF11 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF78BA8FD11 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF78BA9C33D base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF78C678C25 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF78C67B6F8 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF78C67B13B base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF78C655059 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF78A0D6F39 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF78A0D6FD6 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF78A0CA828 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF78A0E12C1 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF78A36A155 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF78A0CCF1B base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF78A32A602 base: 0x00007FF789BF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFCDC297034 base: 0x00007FFCDC280000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFCDCF62651 base: 0x00007FFCDCF10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[default2irncgmmeb52]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF688CF5E02 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6871A5D44 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6871A52A9 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6866000B4 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6865FFCF1 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6865FFF11 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6865FFD11 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF68660C33D base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6871E8C25 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6871EB6F8 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6871EB13B base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6871C5059 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF684C46F39 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF684C46FD6 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF684C3B145 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF684C512C1 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF684EDA155 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF684C3CF1B base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF684E9A602 base: 0x00007FF684760000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC67F37034 base: 0x00007FFC67F20000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC69942651 base: 0x00007FFC698F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[MinzAgentur]

Die Datei konnte nicht unter "iStock-172429247_RGB_2.psd" gespeichert werden, weil ein Programmfehler aufgetreten ist.

[paulb14317387]

We have been experiencing this problem for months on several of our computers saving to our servers. But not when saving to the hard drive. Any help you can give us would be appreciated.

Thanks, Pual

Photoshop Error information

Code: -20

Text: because of a program error

Message: Could not save as “CK_SP22_KS_3_301_Det_003.tif” because of a program error.

Stack:

Adobe Photoshop 22.5.1 20210907.r.441 de74e1a

0 address: 0x108d8087d base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '0   Adobe Photoshop 2021                0x0000000108d808b9 Adobe Photoshop 2021 + 83757241'

1 address: 0x1068e3d94 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '1   Adobe Photoshop 2021                0x00000001068e3d94 Adobe Photoshop 2021 + 45366676'

2 address: 0x1068e3fe1 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '2   Adobe Photoshop 2021                0x00000001068e3fe1 Adobe Photoshop 2021 + 45367265'

3 address: 0x1068e20f5 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '3   Adobe Photoshop 2021                0x00000001068e20f5 Adobe Photoshop 2021 + 45359349'

4 address: 0x1068e4352 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '4   Adobe Photoshop 2021                0x00000001068e4352 Adobe Photoshop 2021 + 45368146'

5 address: 0x10680f367 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '5   Adobe Photoshop 2021                0x000000010680f367 Adobe Photoshop 2021 + 44495719'

6 address: 0x10680e40d base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '6   Adobe Photoshop 2021                0x000000010680e40d Adobe Photoshop 2021 + 44491789'

7 address: 0x106156055 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '7   Adobe Photoshop 2021                0x0000000106156055 Adobe Photoshop 2021 + 37445717'

8 address: 0x104650c4a base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '8   Adobe Photoshop 2021                0x0000000104650c4a Adobe Photoshop 2021 + 9112650'

9 address: 0x104650425 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '9   Adobe Photoshop 2021                0x0000000104650425 Adobe Photoshop 2021 + 9110565'

10 address: 0x106802644 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '10  Adobe Photoshop 2021                0x0000000106802644 Adobe Photoshop 2021 + 44443204'

11 address: 0x10681c29a base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '11  Adobe Photoshop 2021                0x000000010681c29a Adobe Photoshop 2021 + 44548762'

12 address: 0x10680bbab base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '12  Adobe Photoshop 2021                0x000000010680bbab Adobe Photoshop 2021 + 44481451'

13 address: 0x1068dc4f1 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '13  Adobe Photoshop 2021                0x00000001068dc4f1 Adobe Photoshop 2021 + 45335793'

14 address: 0x1068c73b8 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '14  Adobe Photoshop 2021                0x00000001068c73b8 Adobe Photoshop 2021 + 45249464'

15 address: 0x1068c74c4 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '15  Adobe Photoshop 2021                0x00000001068c74c4 Adobe Photoshop 2021 + 45249732'

16 address: 0x1068c740f base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '16  Adobe Photoshop 2021                0x00000001068c740f Adobe Photoshop 2021 + 45249551'

17 address: 0x1067c8171 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '17  Adobe Photoshop 2021                0x00000001067c8171 Adobe Photoshop 2021 + 44204401'

18 address: 0x1067c7fcd base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '18  Adobe Photoshop 2021                0x00000001067c7fcd Adobe Photoshop 2021 + 44203981'

19 address: 0x7fff2e67f1db base: 0x7fff2e619000 module name: 'Foundation' symbol info: '19  Foundation                          0x00007fff2e67f1db __NSFireTimer + 80'

20 address: 0x7fff2c3cdbd9 base: 0x7fff2c374000 module name: 'CoreFoundation' symbol info: '20  CoreFoundation                      0x00007fff2c3cdbd9 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20'

21 address: 0x7fff2c3cd785 base: 0x7fff2c374000 module name: 'CoreFoundation' symbol info: '21  CoreFoundation                      0x00007fff2c3cd785 __CFRunLoopDoTimer + 864'

22 address: 0x7fff2c3cd2be base: 0x7fff2c374000 module name: 'CoreFoundation' symbol info: '22  CoreFoundation                      0x00007fff2c3cd2be __CFRunLoopDoTimers + 330'

23 address: 0x7fff2c3ae800 base: 0x7fff2c374000 module name: 'CoreFoundation' symbol info: '23  CoreFoundation                      0x00007fff2c3ae800 __CFRunLoopRun + 2141'

24 address: 0x7fff2c3add51 base: 0x7fff2c374000 module name: 'CoreFoundation' symbol info: '24  CoreFoundation                      0x00007fff2c3add51 CFRunLoopRunSpecific + 459'

25 address: 0x7fff2b5ff1ab base: 0x7fff2b5f4000 module name: 'HIToolbox' symbol info: '25  HIToolbox                           0x00007fff2b5ff1ab RunCurrentEventLoopInMode + 292'

26 address: 0x7fff2b5feded base: 0x7fff2b5f4000 module name: 'HIToolbox' symbol info: '26  HIToolbox                           0x00007fff2b5feded ReceiveNextEventCommon + 355'

27 address: 0x7fff2b5fec76 base: 0x7fff2b5f4000 module name: 'HIToolbox' symbol info: '27  HIToolbox                           0x00007fff2b5fec76 _BlockUntilNextEventMatchingListInModeWithFilter + 64'

28 address: 0x7fff29996e89 base: 0x7fff2997c000 module name: 'AppKit' symbol info: '28  AppKit                              0x00007fff29996e89 _DPSNextEvent + 1135'

29 address: 0x7fff29995b77 base: 0x7fff2997c000 module name: 'AppKit' symbol info: '29  AppKit                              0x00007fff29995b77 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361'

30 address: 0x1067c6b52 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '30  Adobe Photoshop 2021                0x00000001067c6b52 Adobe Photoshop 2021 + 44198738'

31 address: 0x7fff2998fc94 base: 0x7fff2997c000 module name: 'AppKit' symbol info: '31  AppKit                              0x00007fff2998fc94 -[NSApplication run] + 699'

32 address: 0x1067c7f12 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '32  Adobe Photoshop 2021                0x00000001067c7f12 Adobe Photoshop 2021 + 44203794'

33 address: 0x1067ca3e0 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '33  Adobe Photoshop 2021                0x00000001067ca3e0 Adobe Photoshop 2021 + 44213216'

34 address: 0x1068c7c8c base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '34  Adobe Photoshop 2021                0x00000001068c7c8c Adobe Photoshop 2021 + 45251724'

35 address: 0x10943e288 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '35  Adobe Photoshop 2021                0x000000010943e288 Adobe Photoshop 2021 + 90825352'

36 address: 0x103da2c89 base: 0x103da0000 module name: 'Adobe Photoshop 2021' symbol info: '36  Adobe Photoshop 2021                0x0000000103da2c89 Adobe Photoshop 2021 + 11401'

37 address: 0x7fff585393d5 base: 0x7fff58523000 module name: 'libdyld.dylib' symbol info: '37  libdyld.dylib                       0x00007fff585393d5 start + 1'

38 address: 0x1 module name: '<unknown module>' symbol info: '38  ???                                 0x0000000000000001 0x0 + 1'

[benluckman]

Hi all, 

I had the exact same problem on my brand new laptop. PS working well for a couple of months then this happens.

I've fixed it!! I've uninstalled McAfee and it's worked straight away. If you have AV I suggest disabling or uninstalling.

McAfee (came free with the laptop) had so many services running and no obvious way of disabling any of them that I just uninstalled it. Worked a treat.

[Agrita Jain]

Hi @benluckman ,

Happy to hear that program error got resolved post you disabled/uninstalled the AntiVirus.

Could you please list the issue that you faced (Open/Save/some other workflow) and also was it a Win/Mac machine ?

Thanks.

[Daffa maulidio5C37]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x00007FF620BB4652 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF61F063D54 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF61F0632B9 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF61E4BF544 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF61E4BF181 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF61E4BF3A1 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF61E4BF1A1 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF61E4CB79D base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF61F0A6C35 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF61F0A9708 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF61F0A914B base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF61F083069 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF61CB06E09 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF61CB06EA6 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF61CAFA6F8 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF61CB11191 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF61CD9A065 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF61CAFCDEB base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF61CD5A512 base: 0x00007FF61C620000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFBE9B87034 base: 0x00007FFBE9B70000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFBEAA62651 base: 0x00007FFBEAA10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[ana paulaf94886747]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x110bd487d base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000110bd48b9 Adobe Photoshop 2021 + 83757241'
1 address: 0x10e737d94 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010e737d94 Adobe Photoshop 2021 + 45366676'
2 address: 0x10e737fe1 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010e737fe1 Adobe Photoshop 2021 + 45367265'
3 address: 0x111348f53 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000111348f53 Adobe Photoshop 2021 + 91574099'
4 address: 0x111348f29 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000111348f29 Adobe Photoshop 2021 + 91574057'
5 address: 0x111348f19 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000111348f19 Adobe Photoshop 2021 + 91574041'
6 address: 0x111348f09 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000111348f09 Adobe Photoshop 2021 + 91574025'
7 address: 0x111348ecd base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000111348ecd Adobe Photoshop 2021 + 91573965'
8 address: 0x10e734dfb base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010e734dfb Adobe Photoshop 2021 + 45354491'
9 address: 0x10e732d75 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010e732d75 Adobe Photoshop 2021 + 45346165'
10 address: 0x10e7304f1 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010e7304f1 Adobe Photoshop 2021 + 45335793'
11 address: 0x10e71b3b8 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010e71b3b8 Adobe Photoshop 2021 + 45249464'
12 address: 0x10e71b4c4 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010e71b4c4 Adobe Photoshop 2021 + 45249732'
13 address: 0x10e61b43f base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010e61b43f Adobe Photoshop 2021 + 44201023'
14 address: 0x16d59bfa5 base: 0x16d4fe000 module name: 'Spaces' symbol info: '14 Spaces 0x000000016d59bfa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff338b1bef base: 0x7fff33880000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff338b1bef -[NSApplication run] + 707'
16 address: 0x10e61bf12 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x000000010e61bf12 Adobe Photoshop 2021 + 44203794'
17 address: 0x10e61e3e0 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x000000010e61e3e0 Adobe Photoshop 2021 + 44213216'
18 address: 0x10e71bc8c base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x000000010e71bc8c Adobe Photoshop 2021 + 45251724'
19 address: 0x111292288 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000111292288 Adobe Photoshop 2021 + 90825352'
20 address: 0x10bbf6c89 base: 0x10bbf4000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000010bbf6c89 Adobe Photoshop 2021 + 11401'
21 address: 0x7fff70910cc9 base: 0x7fff708f6000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff70910cc9 start + 1'

[benluckman]

Have you tried disabling your AntiVirus?

[CaptionPe]

Photoshop Error information
Code: -1
Text: porque ha habido un error de programa
Message: No se ha podido cumplir porque ha habido un error de programa.
Stack:
Adobe Photoshop 22.5.2 20211001.r.491 a629bf2
0 address: 0x00007FF753E35E02 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7522E5D54 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7522E52B9 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7517400E4 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF75173FD21 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF75173FF41 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF75173FD41 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF75174C33D base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF752328C35 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF75232B708 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF75232B14B base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF752305069 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF74FD86F39 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF74FD86FD6 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF74FD7A828 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF74FD912C1 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF75001A165 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF74FD7CF1B base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF74FFDA612 base: 0x00007FF74F8A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC9C4F7034 base: 0x00007FFC9C4E0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC9E2A2651 base: 0x00007FFC9E250000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[benluckman]

Have you disabled your AntiVirus (possibly McAfee?)

[chikuwawawa]

Photoshop Error information
Code: -1
Text: プログラムエラーです。
Message: 要求された操作を完了できません。プログラムエラーです。
Stack:
Adobe Photoshop 22.5.2 20211001.r.491 a629bf2
0 address: 0x10c23588d base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010c2358c9 Adobe Photoshop 2021 + 83757257'
1 address: 0x109d98da4 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000109d98da4 Adobe Photoshop 2021 + 45366692'
2 address: 0x109d98ff1 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000109d98ff1 Adobe Photoshop 2021 + 45367281'
3 address: 0x10c9a9f63 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010c9a9f63 Adobe Photoshop 2021 + 91574115'
4 address: 0x10c9a9f39 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010c9a9f39 Adobe Photoshop 2021 + 91574073'
5 address: 0x10c9a9f29 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010c9a9f29 Adobe Photoshop 2021 + 91574057'
6 address: 0x10c9a9f19 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010c9a9f19 Adobe Photoshop 2021 + 91574041'
7 address: 0x10c9a9edd base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010c9a9edd Adobe Photoshop 2021 + 91573981'
8 address: 0x109d95e0b base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000109d95e0b Adobe Photoshop 2021 + 45354507'
9 address: 0x109d93d85 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000109d93d85 Adobe Photoshop 2021 + 45346181'
10 address: 0x109d91501 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000109d91501 Adobe Photoshop 2021 + 45335809'
11 address: 0x109d7c3c8 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000109d7c3c8 Adobe Photoshop 2021 + 45249480'
12 address: 0x109d7c4d4 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000109d7c4d4 Adobe Photoshop 2021 + 45249748'
13 address: 0x109c7c44f base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000109c7c44f Adobe Photoshop 2021 + 44201039'
14 address: 0x435568fa5 base: 0x4354cb000 module name: 'Spaces' symbol info: '14 Spaces 0x0000000435568fa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff230bcbe1 base: 0x7fff22c1d000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff230bcbe1 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22c4cc8e base: 0x7fff22c1d000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c4cc8e -[NSApplication run] + 623'
17 address: 0x109c7cf22 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000109c7cf22 Adobe Photoshop 2021 + 44203810'
18 address: 0x109c7f3f0 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000109c7f3f0 Adobe Photoshop 2021 + 44213232'
19 address: 0x109d7cc9c base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000109d7cc9c Adobe Photoshop 2021 + 45251740'
20 address: 0x10c8f3298 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000010c8f3298 Adobe Photoshop 2021 + 90825368'
21 address: 0x107257dc9 base: 0x107255000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x0000000107257dc9 Adobe Photoshop 2021 + 11721'
22 address: 0x7fff20378f3d base: 0x7fff20363000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20378f3d start + 1'

[hayleyb7568251]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.2 20211001.r.491 a629bf2
0 address: 0x110dcf88d base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000110dcf8c9 Adobe Photoshop 2021 + 83757257'
1 address: 0x10e932da4 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010e932da4 Adobe Photoshop 2021 + 45366692'
2 address: 0x10e932ff1 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010e932ff1 Adobe Photoshop 2021 + 45367281'
3 address: 0x111543f63 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000111543f63 Adobe Photoshop 2021 + 91574115'
4 address: 0x111543f39 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000111543f39 Adobe Photoshop 2021 + 91574073'
5 address: 0x111543f29 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000111543f29 Adobe Photoshop 2021 + 91574057'
6 address: 0x111543f19 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000111543f19 Adobe Photoshop 2021 + 91574041'
7 address: 0x111543edd base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000111543edd Adobe Photoshop 2021 + 91573981'
8 address: 0x10e92fe0b base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010e92fe0b Adobe Photoshop 2021 + 45354507'
9 address: 0x10e92dd85 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010e92dd85 Adobe Photoshop 2021 + 45346181'
10 address: 0x10e92b501 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010e92b501 Adobe Photoshop 2021 + 45335809'
11 address: 0x10e9163c8 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010e9163c8 Adobe Photoshop 2021 + 45249480'
12 address: 0x10e9164d4 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010e9164d4 Adobe Photoshop 2021 + 45249748'
13 address: 0x10e81644f base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010e81644f Adobe Photoshop 2021 + 44201039'
14 address: 0x1899d2fa5 base: 0x189935000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001899d2fa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff23093be1 base: 0x7fff22bf4000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff23093be1 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22c23c8e base: 0x7fff22bf4000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c23c8e -[NSApplication run] + 623'
17 address: 0x10e816f22 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x000000010e816f22 Adobe Photoshop 2021 + 44203810'
18 address: 0x10e8193f0 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x000000010e8193f0 Adobe Photoshop 2021 + 44213232'
19 address: 0x10e916c9c base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x000000010e916c9c Adobe Photoshop 2021 + 45251740'
20 address: 0x11148d298 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000011148d298 Adobe Photoshop 2021 + 90825368'
21 address: 0x10bdf1dc9 base: 0x10bdef000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x000000010bdf1dc9 Adobe Photoshop 2021 + 11721'
22 address: 0x7fff2034ff3d base: 0x7fff2033a000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff2034ff3d start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

[ingrid.miroski]

i'm having an issue with the blur filter. here is the code:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.0 20211013.r.36 623993d
0 address: 0x00007FF7F931EFD2 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7F77005F4 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7F76FFB49 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7F6AF1734 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7F6AF11C1 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7F6AF1261 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7F6AF11E1 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7F6AFD6DD base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7F7746AE5 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7F77495A8 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7F7748FDB base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7F771FC59 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7F50E4319 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7F50E43B6 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7F50D7C68 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7F50EE831 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7F53986B2 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7F50DA362 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7F533A902 base: 0x00007FF7F4BC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE72647034 base: 0x00007FFE72630000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFE729C2651 base: 0x00007FFE72970000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Angel Scan]

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 23.0.0 20211013.r.36 623993d
0 address: 0x00007FF62176EFD2 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF61FB505F4 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF61FB4FB49 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF61EF41734 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF61EF411C1 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF61EF41261 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF61EF411E1 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF61EF4D6DD base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF61FB96AE5 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF61FB995A8 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF61FB98FDB base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF61FB6FC59 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF61D534319 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF61D5343B6 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF61D527C68 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF61D53E831 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF61D7E86B2 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF61D52A362 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF61D78A902 base: 0x00007FF61D010000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFF7C717034 base: 0x00007FFF7C700000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFF7CC02651 base: 0x00007FFF7CBB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[johanv44931969]

  I have problems with saving my file !

Can anyone help me?

[Matt Hill MG]

After following the instructions here I am still getting errors when trying to save PSDs TIFs and PSBs in Photoshop.

My hardware / OS is:

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “_MHA9685-Edit Panorama.psd” because of a program error.
Stack:
Adobe Photoshop 23.0.0 20211013.r.36 623993d
0 address: 0x10d08ce70 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010d08ceac Adobe Photoshop 2022 + 85016236'
1 address: 0x10ab34d14 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010ab34d14 Adobe Photoshop 2022 + 45858068'
2 address: 0x10ab35074 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010ab35074 Adobe Photoshop 2022 + 45858932'
3 address: 0x10a37db55 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010a37db55 Adobe Photoshop 2022 + 37768021'
4 address: 0x109ac220d base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000109ac220d Adobe Photoshop 2022 + 28611085'
5 address: 0x10ab2d351 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010ab2d351 Adobe Photoshop 2022 + 45826897'
6 address: 0x10ab17598 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010ab17598 Adobe Photoshop 2022 + 45737368'
7 address: 0x10ab176a4 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010ab176a4 Adobe Photoshop 2022 + 45737636'
8 address: 0x10aa171b0 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010aa171b0 Adobe Photoshop 2022 + 44687792'
9 address: 0x1761776b5 base: 0x1760d7000 module name: 'Spaces' symbol info: '9 Spaces 0x00000001761776b5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff230d8be1 base: 0x7fff22c39000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff230d8be1 -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22c68c8e base: 0x7fff22c39000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22c68c8e -[NSApplication run] + 623'
12 address: 0x10aa17cb2 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010aa17cb2 Adobe Photoshop 2022 + 44690610'
13 address: 0x10aa1a284 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010aa1a284 Adobe Photoshop 2022 + 44700292'
14 address: 0x10ab17e9c base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x000000010ab17e9c Adobe Photoshop 2022 + 45739676'
15 address: 0x10d79aa59 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x000000010d79aa59 Adobe Photoshop 2022 + 92412505'
16 address: 0x107f7c3c9 base: 0x107f79000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x0000000107f7c3c9 Adobe Photoshop 2022 + 13257'
17 address: 0x7fff20394f3d base: 0x7fff2037f000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff20394f3d start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18 ??? 0x0000000000000001 0x0 + 1'