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Program Error Diagnostic Plugin feedback

Adobe Employee ,
Jan 29, 2021 Jan 29, 2021

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Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 30, 2023 Mar 30, 2023

Hi all,

 

Wanting to extend an apology for the program errors you've faced and give an update on our progress. 

At this time we have a lot of data that the team is investigating and taking action on hopefully resulting in some fixes for these errors. For the time being, we'll lock this thread so others don't feel they need to add new diagnostic plugin log data.

 

Also want to say thanks to every one of you who provided logs to help with the team's investigations. We really appreciate your partic

...

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replies 1148 Replies 1148
New Here ,
Mar 09, 2021 Mar 09, 2021

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Unbelievable! Works for me too... I can't thank you enough for this solution, I was going nuts!

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New Here ,
Feb 24, 2021 Feb 24, 2021

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x10bd99e3d base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010bd99e79 Adobe Photoshop 2021 + 146632313'
1 address: 0x109babe6e base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000109babe6e Adobe Photoshop 2021 + 111054446'
2 address: 0x109bac0f1 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000109bac0f1 Adobe Photoshop 2021 + 111055089'
3 address: 0x1099f3f93 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x00000001099f3f93 Adobe Photoshop 2021 + 109252499'
4 address: 0x1099f3f69 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x00000001099f3f69 Adobe Photoshop 2021 + 109252457'
5 address: 0x1099f3f59 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x00000001099f3f59 Adobe Photoshop 2021 + 109252441'
6 address: 0x1099f3f49 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x00000001099f3f49 Adobe Photoshop 2021 + 109252425'
7 address: 0x1099f3f0d base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x00000001099f3f0d Adobe Photoshop 2021 + 109252365'
8 address: 0x109ba967b base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000109ba967b Adobe Photoshop 2021 + 111044219'
9 address: 0x109ba7395 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000109ba7395 Adobe Photoshop 2021 + 111035285'
10 address: 0x109ba4cf5 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000109ba4cf5 Adobe Photoshop 2021 + 111025397'
11 address: 0x109b8d568 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000109b8d568 Adobe Photoshop 2021 + 110929256'
12 address: 0x109b8d674 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000109b8d674 Adobe Photoshop 2021 + 110929524'
13 address: 0x109a672ce base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000109a672ce Adobe Photoshop 2021 + 109724366'
14 address: 0x13c080aa5 base: 0x13c028000 module name: 'Spaces' symbol info: '14 Spaces 0x000000013c080aa5 PluginMain + 127797'
15 address: 0x7fff230bc36e base: 0x7fff22c1d000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff230bc36e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22c4cb2f base: 0x7fff22c1d000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c4cb2f -[NSApplication run] + 623'
17 address: 0x109a67eb2 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000109a67eb2 Adobe Photoshop 2021 + 109727410'
18 address: 0x109a6a15d base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000109a6a15d Adobe Photoshop 2021 + 109736285'
19 address: 0x109b8de4c base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000109b8de4c Adobe Photoshop 2021 + 110931532'
20 address: 0x109943ccb base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x0000000109943ccb Adobe Photoshop 2021 + 108530891'
21 address: 0x1031c6259 base: 0x1031c3000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x00000001031c6259 Adobe Photoshop 2021 + 12889'
22 address: 0x7fff20363621 base: 0x7fff2034e000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20363621 start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

 

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New Here ,
Feb 25, 2021 Feb 25, 2021

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Please save my sanity. I've been getting the dreaded "Could not complete your request because of a program error" upon opening Photoshop, but seemingly only if I have had my computer open for too long *without* having Photoshop open. It used to be a few hours, but today I had my computer on for a total of 32 minutes, went to open Photoshop for the first time, and could not even create a new file without the error popping up.

 

I have followed other steps, such as increasing cache levels, and my generator (preferences > plugins > enable/disable generator) has never been enabled, so I didn't need to disable it. Someone said this is a GPU problem, but I have never had a GPU problem with another program -- even other Adobe programs are fine.

 

 

Here's the thing from the diagnostic tool, though who knows if this is actually the error entry for the problem described above, because at the time I ran it, I had already restarted my computer and photoshop was functioning fine enough. Let me know if you need me to run it again when photoshop is misbehaving for like... posterity. 

 

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x114780e3d base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '0   Adobe Photoshop 2021                0x0000000114780e79 Adobe Photoshop 2021 + 146632313'
1 address: 0x112592e6e base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '1   Adobe Photoshop 2021                0x0000000112592e6e Adobe Photoshop 2021 + 111054446'
2 address: 0x1125930f1 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '2   Adobe Photoshop 2021                0x00000001125930f1 Adobe Photoshop 2021 + 111055089'
3 address: 0x1123daf93 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '3   Adobe Photoshop 2021                0x00000001123daf93 Adobe Photoshop 2021 + 109252499'
4 address: 0x1123daf69 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '4   Adobe Photoshop 2021                0x00000001123daf69 Adobe Photoshop 2021 + 109252457'
5 address: 0x1123daf59 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '5   Adobe Photoshop 2021                0x00000001123daf59 Adobe Photoshop 2021 + 109252441'
6 address: 0x1123daf49 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '6   Adobe Photoshop 2021                0x00000001123daf49 Adobe Photoshop 2021 + 109252425'
7 address: 0x1123daf0d base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '7   Adobe Photoshop 2021                0x00000001123daf0d Adobe Photoshop 2021 + 109252365'
8 address: 0x11259067b base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '8   Adobe Photoshop 2021                0x000000011259067b Adobe Photoshop 2021 + 111044219'
9 address: 0x11258e395 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '9   Adobe Photoshop 2021                0x000000011258e395 Adobe Photoshop 2021 + 111035285'
10 address: 0x11258bcf5 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '10  Adobe Photoshop 2021                0x000000011258bcf5 Adobe Photoshop 2021 + 111025397'
11 address: 0x112574568 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '11  Adobe Photoshop 2021                0x0000000112574568 Adobe Photoshop 2021 + 110929256'
12 address: 0x112574674 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '12  Adobe Photoshop 2021                0x0000000112574674 Adobe Photoshop 2021 + 110929524'
13 address: 0x11244e2ce base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '13  Adobe Photoshop 2021                0x000000011244e2ce Adobe Photoshop 2021 + 109724366'
14 address: 0x166812aa5 base: 0x1667ba000 module name: 'Spaces' symbol info: '14  Spaces                              0x0000000166812aa5 PluginMain + 127797'
15 address: 0x7fff2312ef1e base: 0x7fff22c90000 module name: 'AppKit' symbol info: '15  AppKit                              0x00007fff2312ef1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22cbf6af base: 0x7fff22c90000 module name: 'AppKit' symbol info: '16  AppKit                              0x00007fff22cbf6af -[NSApplication run] + 623'
17 address: 0x11244eeb2 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '17  Adobe Photoshop 2021                0x000000011244eeb2 Adobe Photoshop 2021 + 109727410'
18 address: 0x11245115d base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '18  Adobe Photoshop 2021                0x000000011245115d Adobe Photoshop 2021 + 109736285'
19 address: 0x112574e4c base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '19  Adobe Photoshop 2021                0x0000000112574e4c Adobe Photoshop 2021 + 110931532'
20 address: 0x11232accb base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '20  Adobe Photoshop 2021                0x000000011232accb Adobe Photoshop 2021 + 108530891'
21 address: 0x10bbad259 base: 0x10bbaa000 module name: 'Adobe Photoshop 2021' symbol info: '21  Adobe Photoshop 2021                0x000000010bbad259 Adobe Photoshop 2021 + 12889'
22 address: 0x7fff203d3621 base: 0x7fff203be000 module name: 'libdyld.dylib' symbol info: '22  libdyld.dylib                       0x00007fff203d3621 start + 1'
 

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New Here ,
Feb 27, 2021 Feb 27, 2021

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF65B392056 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
1 address: 0x00007FF659B899C0 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
2 address: 0x00007FF659B88F19 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
3 address: 0x00007FF65916B434 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
4 address: 0x00007FF65916B0C1 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
5 address: 0x00007FF65916B2C1 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
6 address: 0x00007FF65916B0E1 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
7 address: 0x00007FF65917445D base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
8 address: 0x00007FF659BC9F7E base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
9 address: 0x00007FF659BCC451 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
10 address: 0x00007FF659BCBF36 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
11 address: 0x00007FF659BA6A89 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
12 address: 0x00007FF6578985F6 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
13 address: 0x00007FF65789867D base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
14 address: 0x00007FF65788CBD8 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
15 address: 0x00007FF6578A198C base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
16 address: 0x00007FF657B27AEF base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
17 address: 0x00007FF65788F26B base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
18 address: 0x00007FF657AEC372 base: 0x00007FF650CE0000 module name: 'Photoshop.exe'
19 address: 0x00007FFC4F9A7034 base: 0x00007FFC4F990000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFC5191D241 base: 0x00007FFC518D0000 module name: 'ntdll.dll'

 

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New Here ,
Feb 27, 2021 Feb 27, 2021

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Seems like I'm having the same errors as the previous reply just before me. This is really bad!! I'm on Windows 10

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF6F36C2056 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
1 address: 0x00007FF6F1EB99C0 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
2 address: 0x00007FF6F1EB8F19 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
3 address: 0x00007FF6F149B434 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
4 address: 0x00007FF6F149B0C1 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
5 address: 0x00007FF6F149B2C1 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
6 address: 0x00007FF6F149B0E1 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
7 address: 0x00007FF6F14A445D base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
8 address: 0x00007FF6F1EF9F7E base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
9 address: 0x00007FF6F1EFC451 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
10 address: 0x00007FF6F1EFBF36 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
11 address: 0x00007FF6F1ED6A89 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
12 address: 0x00007FF6EFBC85F6 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
13 address: 0x00007FF6EFBC867D base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
14 address: 0x00007FF6EFBBCBD8 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
15 address: 0x00007FF6EFBD198C base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
16 address: 0x00007FF6EFE57AEF base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
17 address: 0x00007FF6EFBBF26B base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
18 address: 0x00007FF6EFE1C372 base: 0x00007FF6E9010000 module name: 'Photoshop.exe'
19 address: 0x00007FFB4C237034 base: 0x00007FFB4C220000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFB4CF7D241 base: 0x00007FFB4CF30000 module name: 'ntdll.dll'

 

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New Here ,
Feb 27, 2021 Feb 27, 2021

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Photoshop Error information Code: -1 Text: because of a program error Message: Could not complete your request because of a program error. Stack: Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa 0 address: 0x00007FF7C2D12056 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 1 address: 0x00007FF7C15099C0 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 2 address: 0x00007FF7C1508F19 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 3 address: 0x00007FF7C0AEB434 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 4 address: 0x00007FF7C0AEB0C1 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 5 address: 0x00007FF7C0AEB2C1 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 6 address: 0x00007FF7C0AEB0E1 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 7 address: 0x00007FF7C0AF445D base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 8 address: 0x00007FF7C1549F7E base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 9 address: 0x00007FF7C154C451 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 10 address: 0x00007FF7C154BF36 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 11 address: 0x00007FF7C1526A89 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 12 address: 0x00007FF7BF2185F6 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 13 address: 0x00007FF7BF21867D base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 14 address: 0x00007FF7BF20CBD8 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 15 address: 0x00007FF7BF22198C base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 16 address: 0x00007FF7BF4A7AEF base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 17 address: 0x00007FF7BF20F26B base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 18 address: 0x00007FF7BF46C372 base: 0x00007FF7B8660000 module name: 'Photoshop.exe' 19 address: 0x00007FF80A1F7034 base: 0x00007FF80A1E0000 module name: 'KERNEL32.DLL' 20 address: 0x00007FF80A542651 base: 0x00007FF80A4F0000 module name: 'ntdll.dll'

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New Here ,
Feb 28, 2021 Feb 28, 2021

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Hi - I am getting:

 

"Could not complete your request because of a program error", when I open Photoshop and try to open any document. After receiving the error, anything I click then throws it (even the exit option and the X to exit the app).

 

I have:

  • Updated ALL system drivers
  • Updated all PS software (on Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa)
  • Followed the link in the original post - nothing helped.
  • Reinstall
  • Enabled the Program Error Diagnostic plugin and reproduced, here is stacktrace:

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF639E72056 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
1 address: 0x00007FF6386699C0 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
2 address: 0x00007FF638668F19 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
3 address: 0x00007FF637C4B434 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
4 address: 0x00007FF637C4B0C1 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
5 address: 0x00007FF637C4B2C1 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
6 address: 0x00007FF637C4B0E1 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
7 address: 0x00007FF637C5445D base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
8 address: 0x00007FF6386A9F7E base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
9 address: 0x00007FF6386AC451 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
10 address: 0x00007FF6386ABF36 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
11 address: 0x00007FF638686A89 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
12 address: 0x00007FF6363785F6 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
13 address: 0x00007FF63637867D base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
14 address: 0x00007FF63636CBD8 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
15 address: 0x00007FF63638198C base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
16 address: 0x00007FF636607AEF base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
17 address: 0x00007FF63636F26B base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
18 address: 0x00007FF6365CC372 base: 0x00007FF62F7C0000 module name: 'Photoshop.exe'
19 address: 0x00007FFF56EE7034 base: 0x00007FFF56ED0000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFF572C2651 base: 0x00007FFF57270000 module name: 'ntdll.dll'

 

My husband is a Software Developer so he was looking into it too. Nothing in the event viewer (this is the latest win 10 64. My husband made sure all drivers are up to date, including vid drivers).

 

Please advice. Only thing left to try is installing older version.

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New Here ,
Feb 28, 2021 Feb 28, 2021

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I had the program error problem when saving so not sure if it’s the same cause. However, nothing worked in terms of all the suggestions given. So I did end up installing version 21.5 and I was finally able to work again. A total waste of an afternoon!

----------------------------------------------
Ka Pang
Creative Director

VolumeSquared
Branding \ Design \ Development
----------------------------------------------
T \ 646.789.4243
F \ 646.375.3159
E \ pang@volumesquared.com
Website \ http://www.volumesquared.com
LinkedIn \ http://linkedin.com/in/kapang/
Facebook \ http://facebook.com/VolumeSquared
Twitter \ http://twitter.com/volumesquared

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New Here ,
Mar 01, 2021 Mar 01, 2021

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Hello, i keep getting error message while saving PSD files.

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “IMG_5186-resave.psd” because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x11747ae3d base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000011747ae79 Adobe Photoshop 2021 + 146632313'
1 address: 0x11528ce6e base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000011528ce6e Adobe Photoshop 2021 + 111054446'
2 address: 0x11528d204 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000011528d204 Adobe Photoshop 2021 + 111055364'
3 address: 0x113eca136 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000113eca136 Adobe Photoshop 2021 + 90333494'
4 address: 0x112704a7d base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000112704a7d Adobe Photoshop 2021 + 65407613'
5 address: 0x115285cf5 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000115285cf5 Adobe Photoshop 2021 + 111025397'
6 address: 0x11526e568 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000011526e568 Adobe Photoshop 2021 + 110929256'
7 address: 0x11526e674 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000011526e674 Adobe Photoshop 2021 + 110929524'
8 address: 0x1151482ce base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x00000001151482ce Adobe Photoshop 2021 + 109724366'
9 address: 0x169f87aa5 base: 0x169f2f000 module name: 'Spaces' symbol info: '9 Spaces 0x0000000169f87aa5 PluginMain + 127797'
10 address: 0x7fff233caf1e base: 0x7fff22f2c000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff233caf1e -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22f5b6af base: 0x7fff22f2c000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22f5b6af -[NSApplication run] + 623'
12 address: 0x115148eb2 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000115148eb2 Adobe Photoshop 2021 + 109727410'
13 address: 0x11514b15d base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000011514b15d Adobe Photoshop 2021 + 109736285'
14 address: 0x11526ee4c base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000011526ee4c Adobe Photoshop 2021 + 110931532'
15 address: 0x115024ccb base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x0000000115024ccb Adobe Photoshop 2021 + 108530891'
16 address: 0x10e8a7259 base: 0x10e8a4000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x000000010e8a7259 Adobe Photoshop 2021 + 12889'
17 address: 0x7fff2066f621 base: 0x7fff2065a000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff2066f621 start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18 ??? 0x0000000000000001 0x0 + 1'

 

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New Here ,
Mar 02, 2021 Mar 02, 2021

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I'm getting this error when trying to save over a pre-existing .PSD that exists on another Mac over ethernet. The file actually saves but as a copy with a long string for a file name and no .psd extension. This has always worked fine for me until updating to PS 2021. I tried all the steps listed in the troubleshooting suggestions above but the problem still exists. Any suggestions greatly appreciated. THanks!

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New Here ,
Mar 02, 2021 Mar 02, 2021

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Hi Pete.Green,

here is my error clipboard:

 

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x10dcdde3d base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010dcdde79 Adobe Photoshop 2021 + 146632313'
1 address: 0x10baefe6e base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010baefe6e Adobe Photoshop 2021 + 111054446'
2 address: 0x10baf00f1 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010baf00f1 Adobe Photoshop 2021 + 111055089'
3 address: 0x10b937f93 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010b937f93 Adobe Photoshop 2021 + 109252499'
4 address: 0x10b937f69 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010b937f69 Adobe Photoshop 2021 + 109252457'
5 address: 0x10b937f59 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010b937f59 Adobe Photoshop 2021 + 109252441'
6 address: 0x10b937f49 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010b937f49 Adobe Photoshop 2021 + 109252425'
7 address: 0x10b937f0d base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010b937f0d Adobe Photoshop 2021 + 109252365'
8 address: 0x10baed67b base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010baed67b Adobe Photoshop 2021 + 111044219'
9 address: 0x10baeb395 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010baeb395 Adobe Photoshop 2021 + 111035285'
10 address: 0x10bae8cf5 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010bae8cf5 Adobe Photoshop 2021 + 111025397'
11 address: 0x10bad1568 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010bad1568 Adobe Photoshop 2021 + 110929256'
12 address: 0x10bad1674 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010bad1674 Adobe Photoshop 2021 + 110929524'
13 address: 0x10bad15bf base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010bad15bf Adobe Photoshop 2021 + 110929343'
14 address: 0x10b9ac111 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010b9ac111 Adobe Photoshop 2021 + 109728017'
15 address: 0x10b9abf6d base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010b9abf6d Adobe Photoshop 2021 + 109727597'
16 address: 0x7fff213c750f base: 0x7fff21326000 module name: 'Foundation' symbol info: '16 Foundation 0x00007fff213c750f __NSFireTimer + 67'
17 address: 0x7fff2061390d base: 0x7fff20579000 module name: 'CoreFoundation' symbol info: '17 CoreFoundation 0x00007fff2061390d __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20'
18 address: 0x7fff206133e8 base: 0x7fff20579000 module name: 'CoreFoundation' symbol info: '18 CoreFoundation 0x00007fff206133e8 __CFRunLoopDoTimer + 922'
19 address: 0x7fff20612f42 base: 0x7fff20579000 module name: 'CoreFoundation' symbol info: '19 CoreFoundation 0x00007fff20612f42 __CFRunLoopDoTimers + 307'
20 address: 0x7fff205f954d base: 0x7fff20579000 module name: 'CoreFoundation' symbol info: '20 CoreFoundation 0x00007fff205f954d __CFRunLoopRun + 1958'
21 address: 0x7fff205f86ce base: 0x7fff20579000 module name: 'CoreFoundation' symbol info: '21 CoreFoundation 0x00007fff205f86ce CFRunLoopRunSpecific + 563'
22 address: 0x7fff28880630 base: 0x7fff2884f000 module name: 'HIToolbox' symbol info: '22 HIToolbox 0x00007fff28880630 RunCurrentEventLoopInMode + 292'
23 address: 0x7fff2888042c base: 0x7fff2884f000 module name: 'HIToolbox' symbol info: '23 HIToolbox 0x00007fff2888042c ReceiveNextEventCommon + 709'
24 address: 0x7fff2888014f base: 0x7fff2884f000 module name: 'HIToolbox' symbol info: '24 HIToolbox 0x00007fff2888014f _BlockUntilNextEventMatchingListInModeWithFilter + 64'
25 address: 0x7fff22e189b1 base: 0x7fff22dda000 module name: 'AppKit' symbol info: '25 AppKit 0x00007fff22e189b1 _DPSNextEvent + 883'
26 address: 0x7fff22e17177 base: 0x7fff22dda000 module name: 'AppKit' symbol info: '26 AppKit 0x00007fff22e17177 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366'
27 address: 0x10b9aa9f5 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '27 Adobe Photoshop 2021 0x000000010b9aa9f5 Adobe Photoshop 2021 + 109722101'
28 address: 0x7fff22e0968a base: 0x7fff22dda000 module name: 'AppKit' symbol info: '28 AppKit 0x00007fff22e0968a -[NSApplication run] + 586'
29 address: 0x10b9abeb2 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '29 Adobe Photoshop 2021 0x000000010b9abeb2 Adobe Photoshop 2021 + 109727410'
30 address: 0x10b9ae15d base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '30 Adobe Photoshop 2021 0x000000010b9ae15d Adobe Photoshop 2021 + 109736285'
31 address: 0x10bad1e4c base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '31 Adobe Photoshop 2021 0x000000010bad1e4c Adobe Photoshop 2021 + 110931532'
32 address: 0x10b887ccb base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '32 Adobe Photoshop 2021 0x000000010b887ccb Adobe Photoshop 2021 + 108530891'
33 address: 0x10510a259 base: 0x105107000 module name: 'Adobe Photoshop 2021' symbol info: '33 Adobe Photoshop 2021 0x000000010510a259 Adobe Photoshop 2021 + 12889'
34 address: 0x7fff2051d621 base: 0x7fff20508000 module name: 'libdyld.dylib' symbol info: '34 libdyld.dylib 0x00007fff2051d621 start + 1'
35 address: 0x1 module name: '<unknown module>' symbol info: '35 ??? 0x0000000000000001 0x0 + 1'


I can not overwrite psd files. Please help. Thanks.

Sascha

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New Here ,
Mar 07, 2021 Mar 07, 2021

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Is anyone from Adobe fixing this bug? Or what is this public forum for? I can't work like this. The files are stored on a synology nas system. But the problem only occurs with me - not with my colleagues.

Would appreciate some kind of feedback.

Sascha

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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It sure would be nice if they found out what is causing this. I used photoshop yesterday for a very simple and quick edit. It worked fine. Today I go to open it and I'm getting literally every problem these people have. I don't think there were any changes to my system in the last 24 hrs. This is so frustrating. Nothing will open, can't close it without task manager. uninstalled and reinstalled, restarted my machine, turned off GPU and disabled the other thing, nothing.

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New Here ,
Mar 03, 2021 Mar 03, 2021

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF76CCB2056 base: 0x00007FF762600000 module name: 'Photoshop.exe'
1 address: 0x00007FF76B4A99C0 base: 0x00007FF762600000 module name: 'Photoshop.exe'
2 address: 0x00007FF76B4A8F19 base: 0x00007FF762600000 module name: 'Photoshop.exe'
3 address: 0x00007FF76AA8B434 base: 0x00007FF762600000 module name: 'Photoshop.exe'
4 address: 0x00007FF76AA8B0C1 base: 0x00007FF762600000 module name: 'Photoshop.exe'
5 address: 0x00007FF76AA8B2C1 base: 0x00007FF762600000 module name: 'Photoshop.exe'
6 address: 0x00007FF76AA8B0E1 base: 0x00007FF762600000 module name: 'Photoshop.exe'
7 address: 0x00007FF76AA9445D base: 0x00007FF762600000 module name: 'Photoshop.exe'
8 address: 0x00007FF76B4E9F7E base: 0x00007FF762600000 module name: 'Photoshop.exe'
9 address: 0x00007FF76B4EC451 base: 0x00007FF762600000 module name: 'Photoshop.exe'
10 address: 0x00007FF76B4EBF36 base: 0x00007FF762600000 module name: 'Photoshop.exe'
11 address: 0x00007FF76B4C6A89 base: 0x00007FF762600000 module name: 'Photoshop.exe'
12 address: 0x00007FF7691B85F6 base: 0x00007FF762600000 module name: 'Photoshop.exe'
13 address: 0x00007FF7691B867D base: 0x00007FF762600000 module name: 'Photoshop.exe'
14 address: 0x00007FF7691ACBD8 base: 0x00007FF762600000 module name: 'Photoshop.exe'
15 address: 0x00007FF7691C198C base: 0x00007FF762600000 module name: 'Photoshop.exe'
16 address: 0x00007FF769447AEF base: 0x00007FF762600000 module name: 'Photoshop.exe'
17 address: 0x00007FF7691AF26B base: 0x00007FF762600000 module name: 'Photoshop.exe'
18 address: 0x00007FF76940C372 base: 0x00007FF762600000 module name: 'Photoshop.exe'
19 address: 0x00007FFDB1597C24 base: 0x00007FFDB1580000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFDB332D721 base: 0x00007FFDB32C0000 module name: 'ntdll.dll'

 

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Community Beginner ,
Mar 03, 2021 Mar 03, 2021

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Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “ELIC-FB-IG-March3-2021-v02.psd” because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x10d868e3d base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010d868e79 Adobe Photoshop 2021 + 146632313'
1 address: 0x10b67ae6e base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010b67ae6e Adobe Photoshop 2021 + 111054446'
2 address: 0x10b67b204 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010b67b204 Adobe Photoshop 2021 + 111055364'
3 address: 0x10a2b8136 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010a2b8136 Adobe Photoshop 2021 + 90333494'
4 address: 0x108af2a7d base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000108af2a7d Adobe Photoshop 2021 + 65407613'
5 address: 0x10b673cf5 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010b673cf5 Adobe Photoshop 2021 + 111025397'
6 address: 0x10b65c568 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010b65c568 Adobe Photoshop 2021 + 110929256'
7 address: 0x10b65c674 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010b65c674 Adobe Photoshop 2021 + 110929524'
8 address: 0x10b5362ce base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010b5362ce Adobe Photoshop 2021 + 109724366'
9 address: 0x18c08aaa5 base: 0x18c032000 module name: 'Spaces' symbol info: '9 Spaces 0x000000018c08aaa5 PluginMain + 127797'
10 address: 0x7fff2c25d5bf base: 0x7fff2c22c000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff2c25d5bf -[NSApplication run] + 707'
11 address: 0x10b536eb2 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010b536eb2 Adobe Photoshop 2021 + 109727410'
12 address: 0x10b53915d base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010b53915d Adobe Photoshop 2021 + 109736285'
13 address: 0x10b65ce4c base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010b65ce4c Adobe Photoshop 2021 + 110931532'
14 address: 0x10b412ccb base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010b412ccb Adobe Photoshop 2021 + 108530891'
15 address: 0x104c95259 base: 0x104c92000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x0000000104c95259 Adobe Photoshop 2021 + 12889'
16 address: 0x7fff69095cc9 base: 0x7fff6907b000 module name: 'libdyld.dylib' symbol info: '16 libdyld.dylib 0x00007fff69095cc9 start + 1'
17 address: 0x1 module name: '<unknown module>' symbol info: '17 ??? 0x0000000000000001 0x0 + 1'

 

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New Here ,
Mar 03, 2021 Mar 03, 2021

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Hello, I am experiencing a program error with a box that pops up and says "Could not complete your request because of a program error" This happens when I open up Photoshop, try to exit, try to Create New, try to Open a file. Here are my error stacks. I tried turning off generator, and unchecking "Use Graphics Processor", I tried installing and uninstalling Photoshop and even creative Cloud. I've updated my graphics drives as well. 

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF619102056 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
1 address: 0x00007FF6178F99C0 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
2 address: 0x00007FF6178F8F19 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
3 address: 0x00007FF616EDB434 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
4 address: 0x00007FF616EDB0C1 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
5 address: 0x00007FF616EDB2C1 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
6 address: 0x00007FF616EDB0E1 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
7 address: 0x00007FF616EE445D base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
8 address: 0x00007FF617939F7E base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
9 address: 0x00007FF61793C451 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
10 address: 0x00007FF61793BF36 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
11 address: 0x00007FF617916A89 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
12 address: 0x00007FF6156085F6 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
13 address: 0x00007FF61560867D base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
14 address: 0x00007FF6155FCBD8 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
15 address: 0x00007FF61561198C base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
16 address: 0x00007FF615897AEF base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
17 address: 0x00007FF6155FF26B base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
18 address: 0x00007FF61585C372 base: 0x00007FF60EA50000 module name: 'Photoshop.exe'
19 address: 0x00007FF8001F7C24 base: 0x00007FF8001E0000 module name: 'KERNEL32.DLL'
20 address: 0x00007FF800DCD721 base: 0x00007FF800D60000 module name: 'ntdll.dll'

 

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Mar 03, 2021 Mar 03, 2021

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF718B02056 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
1 address: 0x00007FF7172F99C0 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
2 address: 0x00007FF7172F8F19 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
3 address: 0x00007FF7168DB434 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
4 address: 0x00007FF7168DB0C1 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
5 address: 0x00007FF7168DB2C1 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
6 address: 0x00007FF7168DB0E1 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
7 address: 0x00007FF7168E445D base: 0x00007FF70E450000 module name: 'Photoshop.exe'
8 address: 0x00007FF717339F7E base: 0x00007FF70E450000 module name: 'Photoshop.exe'
9 address: 0x00007FF71733C451 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
10 address: 0x00007FF71733BF36 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
11 address: 0x00007FF717316A89 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
12 address: 0x00007FF7150085F6 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
13 address: 0x00007FF71500867D base: 0x00007FF70E450000 module name: 'Photoshop.exe'
14 address: 0x00007FF714FFCBD8 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
15 address: 0x00007FF71501198C base: 0x00007FF70E450000 module name: 'Photoshop.exe'
16 address: 0x00007FF715297AEF base: 0x00007FF70E450000 module name: 'Photoshop.exe'
17 address: 0x00007FF714FFF26B base: 0x00007FF70E450000 module name: 'Photoshop.exe'
18 address: 0x00007FF71525C372 base: 0x00007FF70E450000 module name: 'Photoshop.exe'
19 address: 0x00007FFD846E7BD4 base: 0x00007FFD846D0000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFD84E8CE51 base: 0x00007FFD84E20000 module name: 'ntdll.dll'

 

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Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 22.2.0 20210126.b.704 ff889c7
0 address: 0x10646d740 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '0   Adobe Photoshop 2021                0x000000010646d770 Adobe Photoshop 2021 + 70965104'
1 address: 0x1048f9d84 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '1   Adobe Photoshop 2021                0x00000001048f9d84 Adobe Photoshop 2021 + 42179972'
2 address: 0x1048f9fc4 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '2   Adobe Photoshop 2021                0x00000001048f9fc4 Adobe Photoshop 2021 + 42180548'
3 address: 0x104469e4c base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '3   Adobe Photoshop 2021                0x0000000104469e4c Adobe Photoshop 2021 + 37396044'
4 address: 0x104469e28 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '4   Adobe Photoshop 2021                0x0000000104469e28 Adobe Photoshop 2021 + 37396008'
5 address: 0x104469e1c base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '5   Adobe Photoshop 2021                0x0000000104469e1c Adobe Photoshop 2021 + 37395996'
6 address: 0x104469e10 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '6   Adobe Photoshop 2021                0x0000000104469e10 Adobe Photoshop 2021 + 37395984'
7 address: 0x104469d8c base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '7   Adobe Photoshop 2021                0x0000000104469d8c Adobe Photoshop 2021 + 37395852'
8 address: 0x1048f7940 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '8   Adobe Photoshop 2021                0x00000001048f7940 Adobe Photoshop 2021 + 42170688'
9 address: 0x1048f593c base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '9   Adobe Photoshop 2021                0x00000001048f593c Adobe Photoshop 2021 + 42162492'
10 address: 0x1048f36e4 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '10  Adobe Photoshop 2021                0x00000001048f36e4 Adobe Photoshop 2021 + 42153700'
11 address: 0x1048de4a4 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '11  Adobe Photoshop 2021                0x00000001048de4a4 Adobe Photoshop 2021 + 42067108'
12 address: 0x1048de5cc base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '12  Adobe Photoshop 2021                0x00000001048de5cc Adobe Photoshop 2021 + 42067404'
13 address: 0x1047e2674 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '13  Adobe Photoshop 2021                0x00000001047e2674 Adobe Photoshop 2021 + 41035380'
14 address: 0x19bb9246c base: 0x19b6ff000 module name: 'AppKit' symbol info: '14  AppKit                              0x000000019bb9246c -[NSApplication _handleEvent:] + 76'
15 address: 0x19b731088 base: 0x19b6ff000 module name: 'AppKit' symbol info: '15  AppKit                              0x000000019b731088 -[NSApplication run] + 640'
16 address: 0x1047e30b0 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '16  Adobe Photoshop 2021                0x00000001047e30b0 Adobe Photoshop 2021 + 41038000'
17 address: 0x1047e52f8 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '17  Adobe Photoshop 2021                0x00000001047e52f8 Adobe Photoshop 2021 + 41046776'
via plugin
 
18 address: 0x1048ded70 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '18  Adobe Photoshop 2021                0x00000001048ded70 Adobe Photoshop 2021 + 42069360'
19 address: 0x1043c128c base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '19  Adobe Photoshop 2021                0x00000001043c128c Adobe Photoshop 2021 + 36704908'
20 address: 0x1020c3200 base: 0x1020c0000 module name: 'Adobe Photoshop 2021' symbol info: '20  Adobe Photoshop 2021                0x00000001020c3200 Adobe Photoshop 2021 + 12800'
21 address: 0x198e89f34 base: 0x198e73000 module name: 'libdyld.dylib' symbol info: '21  libdyld.dylib                       0x0000000198e89f34 start + 4'
 

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Mar 03, 2021 Mar 03, 2021

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I'm recieving an error when saving to a NAS drive:

 

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “STOC_Master Design_210304_Fu...” because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x110036e3d base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '0   Adobe Photoshop 2021                0x0000000110036e79 Adobe Photoshop 2021 + 146632313'
1 address: 0x10de48e6e base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '1   Adobe Photoshop 2021                0x000000010de48e6e Adobe Photoshop 2021 + 111054446'
2 address: 0x10de49204 base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '2   Adobe Photoshop 2021                0x000000010de49204 Adobe Photoshop 2021 + 111055364'
3 address: 0x10ca86136 base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '3   Adobe Photoshop 2021                0x000000010ca86136 Adobe Photoshop 2021 + 90333494'
4 address: 0x10b2c0a7d base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '4   Adobe Photoshop 2021                0x000000010b2c0a7d Adobe Photoshop 2021 + 65407613'
5 address: 0x10de41cf5 base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '5   Adobe Photoshop 2021                0x000000010de41cf5 Adobe Photoshop 2021 + 111025397'
6 address: 0x10de2a568 base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '6   Adobe Photoshop 2021                0x000000010de2a568 Adobe Photoshop 2021 + 110929256'
7 address: 0x10de2a674 base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '7   Adobe Photoshop 2021                0x000000010de2a674 Adobe Photoshop 2021 + 110929524'
8 address: 0x10dd042ce base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '8   Adobe Photoshop 2021                0x000000010dd042ce Adobe Photoshop 2021 + 109724366'
9 address: 0x16377faa5 base: 0x163727000 module name: 'Spaces' symbol info: '9   Spaces                              0x000000016377faa5 PluginMain + 127797'
10 address: 0x7fff23163f1e base: 0x7fff22cc5000 module name: 'AppKit' symbol info: '10  AppKit                              0x00007fff23163f1e -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22cf46af base: 0x7fff22cc5000 module name: 'AppKit' symbol info: '11  AppKit                              0x00007fff22cf46af -[NSApplication run] + 623'
12 address: 0x10dd04eb2 base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '12  Adobe Photoshop 2021                0x000000010dd04eb2 Adobe Photoshop 2021 + 109727410'
13 address: 0x10dd0715d base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '13  Adobe Photoshop 2021                0x000000010dd0715d Adobe Photoshop 2021 + 109736285'
14 address: 0x10de2ae4c base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '14  Adobe Photoshop 2021                0x000000010de2ae4c Adobe Photoshop 2021 + 110931532'
15 address: 0x10dbe0ccb base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '15  Adobe Photoshop 2021                0x000000010dbe0ccb Adobe Photoshop 2021 + 108530891'
16 address: 0x107463259 base: 0x107460000 module name: 'Adobe Photoshop 2021' symbol info: '16  Adobe Photoshop 2021                0x0000000107463259 Adobe Photoshop 2021 + 12889'
17 address: 0x7fff20408621 base: 0x7fff203f3000 module name: 'libdyld.dylib' symbol info: '17  libdyld.dylib                       0x00007fff20408621 start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18  ???                                 0x0000000000000001 0x0 + 1'
 

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Mar 04, 2021 Mar 04, 2021

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Photoshop Error information
Code: -1
Text: vanwege een programmafout
Message: Kan uw verzoek niet uitvoeren vanwege een programmafout.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF6146E2056 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
1 address: 0x00007FF612ED99C0 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
2 address: 0x00007FF612ED8F19 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
3 address: 0x00007FF6124BB434 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
4 address: 0x00007FF6124BB0C1 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
5 address: 0x00007FF6124BB2C1 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
6 address: 0x00007FF6124BB0E1 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
7 address: 0x00007FF6124C445D base: 0x00007FF60A030000 module name: 'Photoshop.exe'
8 address: 0x00007FF612F19F7E base: 0x00007FF60A030000 module name: 'Photoshop.exe'
9 address: 0x00007FF612F1C451 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
10 address: 0x00007FF612F1BF36 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
11 address: 0x00007FF612EF6A89 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
12 address: 0x00007FF610BE85F6 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
13 address: 0x00007FF610BE867D base: 0x00007FF60A030000 module name: 'Photoshop.exe'
14 address: 0x00007FF610BDCBD8 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
15 address: 0x00007FF610BF198C base: 0x00007FF60A030000 module name: 'Photoshop.exe'
16 address: 0x00007FF610E77AEF base: 0x00007FF60A030000 module name: 'Photoshop.exe'
17 address: 0x00007FF610BDF26B base: 0x00007FF60A030000 module name: 'Photoshop.exe'
18 address: 0x00007FF610E3C372 base: 0x00007FF60A030000 module name: 'Photoshop.exe'
19 address: 0x00007FF875427C24 base: 0x00007FF875410000 module name: 'KERNEL32.DLL'
20 address: 0x00007FF8766ED721 base: 0x00007FF876680000 module name: 'ntdll.dll'

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Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x10b520e3d base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '0   Adobe Photoshop 2021                0x000000010b520e79 Adobe Photoshop 2021 + 146632313'
1 address: 0x109332e6e base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '1   Adobe Photoshop 2021                0x0000000109332e6e Adobe Photoshop 2021 + 111054446'
2 address: 0x1093330f1 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '2   Adobe Photoshop 2021                0x00000001093330f1 Adobe Photoshop 2021 + 111055089'
3 address: 0x10917af93 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '3   Adobe Photoshop 2021                0x000000010917af93 Adobe Photoshop 2021 + 109252499'
4 address: 0x10917af69 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '4   Adobe Photoshop 2021                0x000000010917af69 Adobe Photoshop 2021 + 109252457'
5 address: 0x10917af59 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '5   Adobe Photoshop 2021                0x000000010917af59 Adobe Photoshop 2021 + 109252441'
6 address: 0x10917af49 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '6   Adobe Photoshop 2021                0x000000010917af49 Adobe Photoshop 2021 + 109252425'
7 address: 0x10917af0d base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '7   Adobe Photoshop 2021                0x000000010917af0d Adobe Photoshop 2021 + 109252365'
8 address: 0x10933067b base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '8   Adobe Photoshop 2021                0x000000010933067b Adobe Photoshop 2021 + 111044219'
9 address: 0x10932e395 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '9   Adobe Photoshop 2021                0x000000010932e395 Adobe Photoshop 2021 + 111035285'
10 address: 0x10932bcf5 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '10  Adobe Photoshop 2021                0x000000010932bcf5 Adobe Photoshop 2021 + 111025397'
11 address: 0x109314568 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '11  Adobe Photoshop 2021                0x0000000109314568 Adobe Photoshop 2021 + 110929256'
12 address: 0x109314674 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '12  Adobe Photoshop 2021                0x0000000109314674 Adobe Photoshop 2021 + 110929524'
13 address: 0x1091ee2ce base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '13  Adobe Photoshop 2021                0x00000001091ee2ce Adobe Photoshop 2021 + 109724366'
14 address: 0x15db39aa5 base: 0x15dae1000 module name: 'Spaces' symbol info: '14  Spaces                              0x000000015db39aa5 PluginMain + 127797'
15 address: 0x7fff23288f1e base: 0x7fff22dea000 module name: 'AppKit' symbol info: '15  AppKit                              0x00007fff23288f1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22e196af base: 0x7fff22dea000 module name: 'AppKit' symbol info: '16  AppKit                              0x00007fff22e196af -[NSApplication run] + 623'
17 address: 0x1091eeeb2 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '17  Adobe Photoshop 2021                0x00000001091eeeb2 Adobe Photoshop 2021 + 109727410'
18 address: 0x1091f115d base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '18  Adobe Photoshop 2021                0x00000001091f115d Adobe Photoshop 2021 + 109736285'
19 address: 0x109314e4c base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '19  Adobe Photoshop 2021                0x0000000109314e4c Adobe Photoshop 2021 + 110931532'
20 address: 0x1090caccb base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '20  Adobe Photoshop 2021                0x00000001090caccb Adobe Photoshop 2021 + 108530891'
21 address: 0x10294d259 base: 0x10294a000 module name: 'Adobe Photoshop 2021' symbol info: '21  Adobe Photoshop 2021                0x000000010294d259 Adobe Photoshop 2021 + 12889'
22 address: 0x7fff2052d621 base: 0x7fff20518000 module name: 'libdyld.dylib' symbol info: '22  libdyld.dylib                       0x00007fff2052d621 start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23  ???                                 0x0000000000000001 0x0 + 1'
 

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Trying to edit text in an existing file created yesterday. No go.

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF6F9652056 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
1 address: 0x00007FF6F7E499C0 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
2 address: 0x00007FF6F7E48F19 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
3 address: 0x00007FF6F742B434 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
4 address: 0x00007FF6F742B0C1 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
5 address: 0x00007FF6F742B2C1 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
6 address: 0x00007FF6F742B0E1 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
7 address: 0x00007FF6F743445D base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
8 address: 0x00007FF6F7E89F7E base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
9 address: 0x00007FF6F7E8C451 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
10 address: 0x00007FF6F7E8BF36 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
11 address: 0x00007FF6F7E66A89 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
12 address: 0x00007FF6F5B585F6 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
13 address: 0x00007FF6F5B5867D base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
14 address: 0x00007FF6F5B4CBD8 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
15 address: 0x00007FF6F5B6198C base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
16 address: 0x00007FF6F5DE7AEF base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
17 address: 0x00007FF6F5B4F26B base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
18 address: 0x00007FF6F5DAC372 base: 0x00007FF6EEFA0000 module name: 'Photoshop.exe'
19 address: 0x00007FF8CDCE7034 base: 0x00007FF8CDCD0000 module name: 'KERNEL32.DLL'
20 address: 0x00007FF8CE13D241 base: 0x00007FF8CE0F0000 module name: 'ntdll.dll'

 

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Hello, we are still stuck with this issue. Can you help? any workaround?

 

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x10d7f0e3d base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010d7f0e79 Adobe Photoshop 2021 + 146632313'
1 address: 0x10b602e6e base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010b602e6e Adobe Photoshop 2021 + 111054446'
2 address: 0x10b6030f1 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010b6030f1 Adobe Photoshop 2021 + 111055089'
3 address: 0x10b44af93 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010b44af93 Adobe Photoshop 2021 + 109252499'
4 address: 0x10b44af69 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010b44af69 Adobe Photoshop 2021 + 109252457'
5 address: 0x10b44af59 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010b44af59 Adobe Photoshop 2021 + 109252441'
6 address: 0x10b44af49 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010b44af49 Adobe Photoshop 2021 + 109252425'
7 address: 0x10b44af0d base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010b44af0d Adobe Photoshop 2021 + 109252365'
8 address: 0x10b60067b base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010b60067b Adobe Photoshop 2021 + 111044219'
9 address: 0x10b5fe395 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010b5fe395 Adobe Photoshop 2021 + 111035285'
10 address: 0x10b5fbcf5 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010b5fbcf5 Adobe Photoshop 2021 + 111025397'
11 address: 0x10b5e4568 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010b5e4568 Adobe Photoshop 2021 + 110929256'
12 address: 0x10b5e4674 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010b5e4674 Adobe Photoshop 2021 + 110929524'
13 address: 0x10b4be2ce base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010b4be2ce Adobe Photoshop 2021 + 109724366'
14 address: 0x13afc4aa5 base: 0x13af6c000 module name: 'Spaces' symbol info: '14 Spaces 0x000000013afc4aa5 PluginMain + 127797'
15 address: 0x7fff230ddf1e base: 0x7fff22c3f000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff230ddf1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22c6e6af base: 0x7fff22c3f000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c6e6af -[NSApplication run] + 623'
17 address: 0x10b4beeb2 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x000000010b4beeb2 Adobe Photoshop 2021 + 109727410'
18 address: 0x10b4c115d base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x000000010b4c115d Adobe Photoshop 2021 + 109736285'
19 address: 0x10b5e4e4c base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x000000010b5e4e4c Adobe Photoshop 2021 + 110931532'
20 address: 0x10b39accb base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000010b39accb Adobe Photoshop 2021 + 108530891'
21 address: 0x104c1d259 base: 0x104c1a000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x0000000104c1d259 Adobe Photoshop 2021 + 12889'
22 address: 0x7fff20382621 base: 0x7fff2036d000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20382621 start + 1'

 

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF7965F2056 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
1 address: 0x00007FF794DE99C0 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
2 address: 0x00007FF794DE8F19 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
3 address: 0x00007FF7943CB434 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
4 address: 0x00007FF7943CB0C1 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
5 address: 0x00007FF7943CB2C1 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
6 address: 0x00007FF7943CB0E1 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
7 address: 0x00007FF7943D445D base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
8 address: 0x00007FF794E29F7E base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
9 address: 0x00007FF794E2C451 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
10 address: 0x00007FF794E2BF36 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
11 address: 0x00007FF794E06A89 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
12 address: 0x00007FF792AF85F6 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
13 address: 0x00007FF792AF867D base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
14 address: 0x00007FF792AECBD8 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
15 address: 0x00007FF792B0198C base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
16 address: 0x00007FF792D87AEF base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
17 address: 0x00007FF792AEF26B base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
18 address: 0x00007FF792D4C372 base: 0x00007FF78BF40000 module name: 'Photoshop.exe'
19 address: 0x00007FFBFBE57C24 base: 0x00007FFBFBE40000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFBFDCCD721 base: 0x00007FFBFDC60000 module name: 'ntdll.dll'

 

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New Here ,
Mar 07, 2021 Mar 07, 2021

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x1099a7e3d base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x00000001099a7e79 Adobe Photoshop 2021 + 146632313'
1 address: 0x1077b9e6e base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x00000001077b9e6e Adobe Photoshop 2021 + 111054446'
2 address: 0x1077ba0f1 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x00000001077ba0f1 Adobe Photoshop 2021 + 111055089'
3 address: 0x107601f93 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000107601f93 Adobe Photoshop 2021 + 109252499'
4 address: 0x107601f69 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000107601f69 Adobe Photoshop 2021 + 109252457'
5 address: 0x107601f59 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000107601f59 Adobe Photoshop 2021 + 109252441'
6 address: 0x107601f49 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000107601f49 Adobe Photoshop 2021 + 109252425'
7 address: 0x107601f0d base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000107601f0d Adobe Photoshop 2021 + 109252365'
8 address: 0x1077b767b base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x00000001077b767b Adobe Photoshop 2021 + 111044219'
9 address: 0x1077b5395 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x00000001077b5395 Adobe Photoshop 2021 + 111035285'
10 address: 0x1077b2cf5 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x00000001077b2cf5 Adobe Photoshop 2021 + 111025397'
11 address: 0x10779b568 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010779b568 Adobe Photoshop 2021 + 110929256'
12 address: 0x10779b674 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010779b674 Adobe Photoshop 2021 + 110929524'
13 address: 0x1076752ce base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x00000001076752ce Adobe Photoshop 2021 + 109724366'
14 address: 0x13a1aeaa5 base: 0x13a156000 module name: 'Spaces' symbol info: '14 Spaces 0x000000013a1aeaa5 PluginMain + 127797'
15 address: 0x7fff231f8f1e base: 0x7fff22d5a000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff231f8f1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22d896af base: 0x7fff22d5a000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22d896af -[NSApplication run] + 623'
17 address: 0x107675eb2 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000107675eb2 Adobe Photoshop 2021 + 109727410'
18 address: 0x10767815d base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x000000010767815d Adobe Photoshop 2021 + 109736285'
19 address: 0x10779be4c base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x000000010779be4c Adobe Photoshop 2021 + 110931532'
20 address: 0x107551ccb base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x0000000107551ccb Adobe Photoshop 2021 + 108530891'
21 address: 0x100dd4259 base: 0x100dd1000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x0000000100dd4259 Adobe Photoshop 2021 + 12889'
22 address: 0x7fff2049d621 base: 0x7fff20488000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff2049d621 start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

 

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