Program Error Diagnostic Plugin feedback

[Pete.Green]

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

1. Follow the instructions to install the Program Error Diagnostic Plugin
2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

[happie_97]

Have you tried turning off your graphics processor?

Here is a solution that worked for someone having the same issue. Try this and see if that works. 

[Spartacus 38]

Well I tried that and it seemed to do nothing. I tried unchecking the generate option in the plugins menu. This seemed to make it work, I could open files, work and export them. But I still could not close photoshop without the task manager, and it would seemingly reset those actions, so if have to do them all over again to get it to work.

[lily5C80]

I have tried everything on this troubleshooting list to the best of my ability, and honestly too much time waisted considering all I want to do is get some work done on this program I pay $25 a month for the privelage of using! Ive been using Fresco instead which in my opinion does not even shine a light to a lot of other drawing apps I've used that are moneybags cheaper (cough*procreate*cough) the only thing going for it, is that I can use it on my computer. 

Basically what I'm getting at here is, why haven't I been able to find a solution to a problem that is a month old?????

(jee...I think my money would be better spent elsewhere...) 

I used the diagnostic plug in, here is what it gave me...

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

I hope that describes the problem. 

[Spartacus 38]

SOLVED: For me at least. May be a small pain in the butt for people who have Preferences, but I Un-installed it through CC and opted to remove the preferences. When I tried this before I opted to keep them as I like the set up I had. After this is worked, no issues yet, I can open any file, graphics look good, can save and close the program.

[SStacy]

I'm having the same issue, program error. It happens when I try to open a photoshop file, create a photoshp file, or in general just try to use Photshop. This just started happening, I don't know what has changed since the last time I used Photoshop about a week ago. I did un-install and re-install the program, but have the same issue. I'm running Big Sur on a MacBook Pro 15 inch, 2019 laptop.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x10b8f0e3d base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010b8f0e79 Adobe Photoshop 2021 + 146632313'
1 address: 0x109702e6e base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000109702e6e Adobe Photoshop 2021 + 111054446'
2 address: 0x1097030f1 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x00000001097030f1 Adobe Photoshop 2021 + 111055089'
3 address: 0x10954af93 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010954af93 Adobe Photoshop 2021 + 109252499'
4 address: 0x10954af69 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010954af69 Adobe Photoshop 2021 + 109252457'
5 address: 0x10954af59 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010954af59 Adobe Photoshop 2021 + 109252441'
6 address: 0x10954af49 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010954af49 Adobe Photoshop 2021 + 109252425'
7 address: 0x10954af0d base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010954af0d Adobe Photoshop 2021 + 109252365'
8 address: 0x10970067b base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010970067b Adobe Photoshop 2021 + 111044219'
9 address: 0x1096fe395 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x00000001096fe395 Adobe Photoshop 2021 + 111035285'
10 address: 0x1096fbcf5 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x00000001096fbcf5 Adobe Photoshop 2021 + 111025397'
11 address: 0x1096e4568 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x00000001096e4568 Adobe Photoshop 2021 + 110929256'
12 address: 0x1096e4674 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x00000001096e4674 Adobe Photoshop 2021 + 110929524'
13 address: 0x1095be2ce base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x00000001095be2ce Adobe Photoshop 2021 + 109724366'
14 address: 0x15dc2daa5 base: 0x15dbd5000 module name: 'Spaces' symbol info: '14 Spaces 0x000000015dc2daa5 PluginMain + 127797'
15 address: 0x7fff2335df1e base: 0x7fff22ebf000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff2335df1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22eee6af base: 0x7fff22ebf000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22eee6af -[NSApplication run] + 623'
17 address: 0x1095beeb2 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x00000001095beeb2 Adobe Photoshop 2021 + 109727410'
18 address: 0x1095c115d base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x00000001095c115d Adobe Photoshop 2021 + 109736285'
19 address: 0x1096e4e4c base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x00000001096e4e4c Adobe Photoshop 2021 + 110931532'
20 address: 0x10949accb base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000010949accb Adobe Photoshop 2021 + 108530891'
21 address: 0x102d1d259 base: 0x102d1a000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x0000000102d1d259 Adobe Photoshop 2021 + 12889'
22 address: 0x7fff20602621 base: 0x7fff205ed000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20602621 start + 1'

[Olaf0D4B]

Can't edit my preferences (freshly installed v22.3, after update ruined much), this is what your diagnostic tool produces:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the General command because of a program error.
Stack:

[Guest]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[Spartacus 38]

Try uninstalling photoshop from the creative cloud app and when it asks if you want to keep your preferences, say no. Then reinstall it, worked for me and one other

[SStacy]

Thanks for the tip, it worked for me. 

[Olaf0D4B]

Try uninstalling photoshop from the creative cloud app and when it asks if you want to keep your preferences, say no. Then reinstall it, worked for me and one other

By @Spartacus 38

Did that as first step. No change, thus I used the diagnostic plugin. Any other suggestions?

[walker and climber]

Photoshop opens OK. but when I try to create a new blank background layer . The layer is created plus an error message. However none of the tools work. For instance the text tool will not work. clicking on it will produce a symbol and then the application closes down. I have tried reinstalling the programme with a clean install but with the same results. The problem started a couple of days ago. Thankfully my surface book photoshop is OK. Both have  the latest update. Both computers use the windows 10 operating system. I have tried all the repair options to no avail. I tried to paste the clipboard from the diagnostics but it was not working. My nane is Justin Goodwin. E-mail justin.goodwin@sky.com

[walker and climber]

hello followed diagnostic instructions but nothing happened

[walker and climber]

No help disabling background saving

[walker and climber]

justin goodwin the diagnostic file type is not supported

[wandan48913155]

I have tried EVERYTHING! This program is unusable now! I get error messages when I open a file, when I try to use shortcut keys, when I try to edit...pretty much I just see the image but can't do anything with it. 

I will post the error code I get from the diag tool (not much) but am BEGGING you guys to PLEASE DO SOMETHING TO FIX THIS!!!!!!!

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[defaultunaf8ne11cgu]

I've been getting the "Could not complete your request because of a program error".  My trouble is with opening certain projects.  PS is up to date.  I disabled "Use Graphics Processor".  I disabled Generator.  I upped Cache level to 4.  I rebuilt my preferences.  I even rolled back to the previous version.  

I did the diagnostic and got this:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x00007FF62FB32056 base: 0x00007FF625480000 module name: 'Photoshop.exe'
1 address: 0x00007FF62E3299C0 base: 0x00007FF625480000 module name: 'Photoshop.exe'
2 address: 0x00007FF62E328F19 base: 0x00007FF625480000 module name: 'Photoshop.exe'
3 address: 0x00007FF62D90B434 base: 0x00007FF625480000 module name: 'Photoshop.exe'
4 address: 0x00007FF62D90B0C1 base: 0x00007FF625480000 module name: 'Photoshop.exe'
5 address: 0x00007FF62D90B2C1 base: 0x00007FF625480000 module name: 'Photoshop.exe'
6 address: 0x00007FF62D90B0E1 base: 0x00007FF625480000 module name: 'Photoshop.exe'
7 address: 0x00007FF62D91445D base: 0x00007FF625480000 module name: 'Photoshop.exe'
8 address: 0x00007FF62E369F7E base: 0x00007FF625480000 module name: 'Photoshop.exe'
9 address: 0x00007FF62E36C451 base: 0x00007FF625480000 module name: 'Photoshop.exe'
10 address: 0x00007FF62E36BF36 base: 0x00007FF625480000 module name: 'Photoshop.exe'
11 address: 0x00007FF62E346A89 base: 0x00007FF625480000 module name: 'Photoshop.exe'
12 address: 0x00007FF62C0385F6 base: 0x00007FF625480000 module name: 'Photoshop.exe'
13 address: 0x00007FF62C03867D base: 0x00007FF625480000 module name: 'Photoshop.exe'
14 address: 0x00007FF62C02D4D8 base: 0x00007FF625480000 module name: 'Photoshop.exe'
15 address: 0x00007FF62C04198C base: 0x00007FF625480000 module name: 'Photoshop.exe'
16 address: 0x00007FF62C2C7AEF base: 0x00007FF625480000 module name: 'Photoshop.exe'
17 address: 0x00007FF62C02F26B base: 0x00007FF625480000 module name: 'Photoshop.exe'
18 address: 0x00007FF62C28C372 base: 0x00007FF625480000 module name: 'Photoshop.exe'
19 address: 0x00007FFA00137034 base: 0x00007FFA00120000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFA00542651 base: 0x00007FFA004F0000 module name: 'ntdll.dll'

Please help!

[defaultd1mfty495crg]

I installed the diagnostic plug in but when I click "simulate error" it won't let me repeat the steps that gave me the error. As soon as I hit the blue "simulate error" message I get the same message I get for every command since I updated. "Could not complete your request because of a program error." This is the same error I get for filters, resize, adjustments, everything but crop and save. 

I have also uninstalled and reinstalled the program.

[johnh78949562]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF6D4DF1B56 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
1 address: 0x00007FF6D356ED30 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
2 address: 0x00007FF6D356E2A9 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
3 address: 0x00007FF6D2B436C4 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
4 address: 0x00007FF6D2B43321 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
5 address: 0x00007FF6D2B43521 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
6 address: 0x00007FF6D2B43341 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
7 address: 0x00007FF6D2B4D21D base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
8 address: 0x00007FF6D35B06EE base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
9 address: 0x00007FF6D35B2CF1 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
10 address: 0x00007FF6D35B27D6 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
11 address: 0x00007FF6D358D189 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
12 address: 0x00007FF6D1265346 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
13 address: 0x00007FF6D12653D3 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
14 address: 0x00007FF6D1259888 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
15 address: 0x00007FF6D126E6FC base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
16 address: 0x00007FF6D14EDC8F base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
17 address: 0x00007FF6D125BF0B base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
18 address: 0x00007FF6D14B2512 base: 0x00007FF6D0E10000 module name: 'Photoshop.exe'
19 address: 0x00007FFDB5717034 base: 0x00007FFDB5700000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFDB6682651 base: 0x00007FFDB6630000 module name: 'ntdll.dll'

[defaultd1mfty495crg]

I installed a previous version and that took care of the problem.

--
Jim Turner, author of
*Arizona: Celebration of the Grand Canyon State*
*The Mighty Colorado River: From the Glaciers to the Gulf*
*Crater Lake and Beyond: Land of Fire and Ice*
*Four Corners USA: Wonders of the American Southwest*
520-576-8678
www.jimturnerhistorian.org

[johno39304439]

Well, thankfully, my error has been resolved after installing the new PS version 22.3 (my error was I couldn't open DNG files that previously worked fine). Thanks to those who took an effort working on the stability of PS. Good luck to those still in trouble. 

[yoshitomiy]

Photoshop Error information
Code: -1
Text: プログラムエラーです。
Message: 要求された操作を完了できません。プログラムエラーです。
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF6D2571B56 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
1 address: 0x00007FF6D0CEED30 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
2 address: 0x00007FF6D0CEE2A9 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
3 address: 0x00007FF6D02C36C4 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
4 address: 0x00007FF6D02C3321 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
5 address: 0x00007FF6D02C3521 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
6 address: 0x00007FF6D02C3341 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
7 address: 0x00007FF6D02CD21D base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
8 address: 0x00007FF6D0D306EE base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
9 address: 0x00007FF6D0D32CF1 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
10 address: 0x00007FF6D0D327D6 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
11 address: 0x00007FF6D0D0D189 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
12 address: 0x00007FF6CE9E5346 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
13 address: 0x00007FF6CE9E53D3 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
14 address: 0x00007FF6CE9D9888 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
15 address: 0x00007FF6CE9EE6FC base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
16 address: 0x00007FF6CEC6DC8F base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
17 address: 0x00007FF6CE9DBF0B base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
18 address: 0x00007FF6CEC32512 base: 0x00007FF6CE590000 module name: 'Photoshop.exe'
19 address: 0x00007FFF50E17034 base: 0x00007FFF50E00000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFF51FE2651 base: 0x00007FFF51F90000 module name: 'ntdll.dll'

[odtbee]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not open “hangedfool.psd” because of a program error.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF641AC1B56 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
1 address: 0x00007FF64023ED30 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
2 address: 0x00007FF64023E2A9 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
3 address: 0x00007FF64024013A base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
4 address: 0x00007FF63EDCE32E base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
5 address: 0x00007FF64023EF77 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
6 address: 0x00007FF63FA6EBB2 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
7 address: 0x00007FF63FA6EDF6 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
8 address: 0x00007FF63E8D8E6C base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
9 address: 0x00007FF63F97FAB3 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
10 address: 0x00007FF63F07D337 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
11 address: 0x00007FF63F07D134 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
12 address: 0x00007FF63F07CC08 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
13 address: 0x00007FF63E5EB209 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
14 address: 0x00007FF63E230E9C base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
15 address: 0x00007FF63DF53719 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
16 address: 0x00007FF63F5652B3 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
17 address: 0x00007FF6402EE953 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
18 address: 0x00007FF64025C20B base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
19 address: 0x00007FF64025812A base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
20 address: 0x00007FF6402A8492 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
21 address: 0x00007FF6402A7D35 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
22 address: 0x00007FF6402827D6 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
23 address: 0x00007FF64025D189 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
24 address: 0x00007FF63DF35346 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
25 address: 0x00007FF63DF353D3 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
26 address: 0x00007FF63DF2A188 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
27 address: 0x00007FF63DF3E6FC base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
28 address: 0x00007FF63E1BDC8F base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
29 address: 0x00007FF63DF2BF0B base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
30 address: 0x00007FF63E182512 base: 0x00007FF63DAE0000 module name: 'Photoshop.exe'
31 address: 0x00007FFA443E7034 base: 0x00007FFA443D0000 module name: 'KERNEL32.DLL'
32 address: 0x00007FFA44882651 base: 0x00007FFA44830000 module name: 'ntdll.dll'

[Ayden5D58]

Any help please, after saving a document once this error continues to come up when I try save again.

This happens to every document

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x109bea60d base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000109bea649 Adobe Photoshop 2021 + 85644873'
1 address: 0x107b6486e base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000107b6486e Adobe Photoshop 2021 + 51542126'
2 address: 0x107b64ac1 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000107b64ac1 Adobe Photoshop 2021 + 51542721'
3 address: 0x1076b9213 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x00000001076b9213 Adobe Photoshop 2021 + 46645779'
4 address: 0x1076b91e9 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x00000001076b91e9 Adobe Photoshop 2021 + 46645737'
5 address: 0x1076b91d9 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x00000001076b91d9 Adobe Photoshop 2021 + 46645721'
6 address: 0x1076b91c9 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x00000001076b91c9 Adobe Photoshop 2021 + 46645705'
7 address: 0x1076b918d base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x00000001076b918d Adobe Photoshop 2021 + 46645645'
8 address: 0x107b621bb base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000107b621bb Adobe Photoshop 2021 + 51532219'
9 address: 0x107b5ff65 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000107b5ff65 Adobe Photoshop 2021 + 51523429'
10 address: 0x107b5d6e1 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000107b5d6e1 Adobe Photoshop 2021 + 51513057'
11 address: 0x107b48538 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000107b48538 Adobe Photoshop 2021 + 51426616'
12 address: 0x107b48644 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000107b48644 Adobe Photoshop 2021 + 51426884'
13 address: 0x107a2424d base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000107a2424d Adobe Photoshop 2021 + 50229837'
14 address: 0x16ae1b0c5 base: 0x16ad7d000 module name: 'Spaces' symbol info: '14 Spaces 0x000000016ae1b0c5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff23130f1e base: 0x7fff22c92000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff23130f1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22cc16af base: 0x7fff22c92000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22cc16af -[NSApplication run] + 623'
17 address: 0x107a24d22 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000107a24d22 Adobe Photoshop 2021 + 50232610'
18 address: 0x107a26fda base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000107a26fda Adobe Photoshop 2021 + 50241498'
19 address: 0x107b48e0c base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000107b48e0c Adobe Photoshop 2021 + 51428876'
20 address: 0x10760d538 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000010760d538 Adobe Photoshop 2021 + 45942072'
21 address: 0x104a40809 base: 0x104a3d000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x0000000104a40809 Adobe Photoshop 2021 + 14345'
22 address: 0x7fff203d5621 base: 0x7fff203c0000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff203d5621 start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

[Katelyn5EFD]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

I have continually had this error when trying to open a file, create a new file or even exit the program which I can only achieve by using the task manager. Please advise. 

[David B Murphy]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF65CB81B56 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
1 address: 0x00007FF65B2FED30 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
2 address: 0x00007FF65B2FE2A9 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
3 address: 0x00007FF65A8D36C4 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
4 address: 0x00007FF65A8D3321 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
5 address: 0x00007FF65A8D3521 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
6 address: 0x00007FF65A8D3341 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
7 address: 0x00007FF65A8DD21D base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
8 address: 0x00007FF65B3406EE base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
9 address: 0x00007FF65B342CF1 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
10 address: 0x00007FF65B3427D6 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
11 address: 0x00007FF65B31D189 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
12 address: 0x00007FF658FF5346 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
13 address: 0x00007FF658FF53D3 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
14 address: 0x00007FF658FE9888 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
15 address: 0x00007FF658FFE6FC base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
16 address: 0x00007FF65927DC8F base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
17 address: 0x00007FF658FEBF0B base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
18 address: 0x00007FF659242512 base: 0x00007FF658BA0000 module name: 'Photoshop.exe'
19 address: 0x00007FFF4D9C7034 base: 0x00007FFF4D9B0000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFF4DFA2651 base: 0x00007FFF4DF50000 module name: 'ntdll.dll'

H E L P !