Program Error. Program Error. Program Error.
Copy link to clipboard
Copied
"Could not complete your request because of a program error" seems to be happening on lots of things.
Happens every time I try to update a smart object or set a color in a gradient. Photoshop will actually perform the task after you close the error dialog box.
Also, somtimes when I perform actions in Photoshop it minimizes the app. I'll restart the app and it will work for a bit, but then same thing. I have the latest versions of all Photoshops. Super annoying.
Seeing how many other people are complaining this has to be a glitch right?
Windows 11, Asus ProArt Studiobook. Graphics card is updated, plenty of HD space for memory.
Explore related tutorials & articles
Copy link to clipboard
Copied
@SC-Agency try the Program Error Diagnostic Plugin from the below link
https://helpx.adobe.com/ie/photoshop/kb/program-error-opening-psd.html
Copy link to clipboard
Copied
In this case it was updating smart objects. I get that error there the most. Here is the clipboard file. No idea what it means. Thanks.
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Update Smart Objects command because of a program error.
Stack:
Adobe Photoshop 25.5.0 20240113.m.2464 3301ee8 - x86
0 address: 00007FF6F47D1B16 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
1 address: 00007FF6F47C840D base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
2 address: 00007FF6F320DB68 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
3 address: 00007FF6F320CE9C base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
4 address: 00007FF6F320F4A3 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
5 address: 00007FF6EFBFBAAE base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
6 address: 00007FF6F320F589 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
7 address: 00007FF6F320DD50 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
8 address: 00007FF6EF1BF410 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlFileMatch:-1 in n.a.'
9 address: 00007FF6EF1C5956 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlFileMatch:-1 in n.a.'
10 address: 00007FF6EECAAD91 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.'
11 address: 00007FF6EECAA679 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.'
12 address: 00007FF6EF00A8EB base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlFileMatch:-1 in n.a.'
13 address: 00007FF6EF007755 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlFileMatch:-1 in n.a.'
14 address: 00007FF6EF003E1B base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlFileMatch:-1 in n.a.'
15 address: 00007FF6EF76D1E3 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
16 address: 00007FF6EF76C8F1 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
17 address: 00007FF6F3219081 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
18 address: 00007FF6F3218805 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
19 address: 00007FF6F31E8B3A base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
20 address: 00007FF6F324FAB6 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
21 address: 00007FF6F45B1DE8 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
22 address: 00007FF6F45B1E7D base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
23 address: 00007FF6F455E8B7 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
24 address: 00007FF6F45729BA base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
25 address: 00007FF6F118CC0F base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlCheckHTTPInput:-1 in n.a.'
26 address: 00007FF6F4560C0D base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
27 address: 00007FF6F4653742 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
28 address: 00007FFCE01E257D base: 00007FFCE01D0000 module name: 'KERNEL32.DLL' symbol info: 'BaseThreadInitThunk:-1 in n.a.'
29 address: 00007FFCE0ECAA58 base: 00007FFCE0E70000 module name: 'ntdll.dll' symbol info: 'RtlUserThreadStart:-1 in n.a.'
Copy link to clipboard
Copied
@SC-Agency you didn't mention you are on the Beta version, there's a dedicated forum for that Photoshop (Beta)
Copy link to clipboard
Copied
This sounds like a bug that was in the beta version. At least the saving the smart object issue has been fixed, in the latest version. I have check the eye dropper issue, which I was also getting.
Copy link to clipboard
Copied
Nope the eye dropper bug has not been fixed yet.
Copy link to clipboard
Copied
Thks for ur support.
Photoshop Error information

