Inspiring

Question

Program Error. Program Error. Program Error.

Forum|Forum|2 years ago
January 19, 2024
4 replies
551 views

"Could not complete your request because of a program error" seems to be happening on lots of things.

Happens every time I try to update a smart object or set a color in a gradient. Photoshop will actually perform the task after you close the error dialog box.

Also, somtimes when I perform actions in Photoshop it minimizes the app. I'll restart the app and it will work for a bit, but then same thing. I have the latest versions of all Photoshops. Super annoying.

Seeing how many other people are complaining this has to be a glitch right?

Windows 11, Asus ProArt Studiobook. Graphics card is updated, plenty of HD space for memory.

Windows

This topic has been closed for replies.

L

Lolypokicake34187802t8zt

Participant

I can't open a JPG and when i try to use the plugin for diagnostic i have this :

Thks for ur support.

Photoshop Error information

Code: -1

Text: en raison d'une erreur du programme

Message: Impossible d'effectuer cette opération en raison d'une erreur du programme.

Stack:

Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b - x86

0 address: 00007FF626B7AC76 base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'

1 address: 00007FF626B74A4D base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'

2 address: 00007FF6255B7588 base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '??8AssetType@26914456@@QEBA_NAEBV01@@Z:-1 in n.a.'

3 address: 00007FF6255B68BC base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '??8AssetType@26914456@@QEBA_NAEBV01@@Z:-1 in n.a.'

4 address: 00007FF622FBE5A4 base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'

5 address: 00007FF622FBE159 base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'

6 address: 00007FF622FBDFB9 base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'

7 address: 00007FF622FD160D base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'

8 address: 00007FF625603E35 base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '??8AssetType@26914456@@QEBA_NAEBV01@@Z:-1 in n.a.'

9 address: 00007FF625606CF7 base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '??8AssetType@26914456@@QEBA_NAEBV01@@Z:-1 in n.a.'

10 address: 00007FF62560668A base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '??8AssetType@26914456@@QEBA_NAEBV01@@Z:-1 in n.a.'

11 address: 00007FF6255DD4E6 base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '??8AssetType@26914456@@QEBA_NAEBV01@@Z:-1 in n.a.'

12 address: 00007FF62132C7B8 base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: 'xmlSAX2GetPublicId:-1 in n.a.'

13 address: 00007FF62132C84D base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: 'xmlSAX2GetPublicId:-1 in n.a.'

14 address: 00007FF621306F0A base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '??0?$singleton@V?$extended_type_info_typeid@VMap2D@dbrush_0011011100@@@serialization@boost@@@serialization@boost@@IEAA@XZ:-1 in n.a.'

15 address: 00007FF6213173BA base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: 'xmlSAX2GetPublicId:-1 in n.a.'

16 address: 00007FF621464FEF base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: 'GetPluginCount:-1 in n.a.'

17 address: 00007FF6213091ED base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: '??0?$singleton@V?$extended_type_info_typeid@VMap2D@dbrush_0011011100@@@serialization@boost@@@serialization@boost@@IEAA@XZ:-1 in n.a.'

18 address: 00007FF621395B62 base: 00007FF620E80000 module name: 'Photoshop.exe' symbol info: 'GetPluginCount:-1 in n.a.'

19 address: 00007FFF11EF7344 base: 00007FFF11EE0000 module name: 'KERNEL32.DLL' symbol info: 'BaseThreadInitThunk:-1 in n.a.'

20 address: 00007FFF121826B1 base: 00007FFF12130000 module name: 'ntdll.dll' symbol info: 'RtlUserThreadStart:-1 in n.a.'

Chuck Uebele

Community Expert

Nope the eye dropper bug has not been fixed yet.

Chuck Uebele

Community Expert

This sounds like a bug that was in the beta version. At least the saving the smart object issue has been fixed, in the latest version. I have check the eye dropper issue, which I was also getting.

Ged_Traynor

Community Expert

@SC-Agency try the Program Error Diagnostic Plugin from the below link

https://helpx.adobe.com/ie/photoshop/kb/program-error-opening-psd.html

SC-AgencyAuthor

Inspiring

In this case it was updating smart objects. I get that error there the most. Here is the clipboard file. No idea what it means. Thanks.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Update Smart Objects command because of a program error.
Stack:
Adobe Photoshop 25.5.0 20240113.m.2464 3301ee8 - x86
0 address: 00007FF6F47D1B16 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
1 address: 00007FF6F47C840D base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
2 address: 00007FF6F320DB68 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
3 address: 00007FF6F320CE9C base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
4 address: 00007FF6F320F4A3 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
5 address: 00007FF6EFBFBAAE base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
6 address: 00007FF6F320F589 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
7 address: 00007FF6F320DD50 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
8 address: 00007FF6EF1BF410 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlFileMatch:-1 in n.a.'
9 address: 00007FF6EF1C5956 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlFileMatch:-1 in n.a.'
10 address: 00007FF6EECAAD91 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.'
11 address: 00007FF6EECAA679 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.'
12 address: 00007FF6EF00A8EB base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlFileMatch:-1 in n.a.'
13 address: 00007FF6EF007755 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlFileMatch:-1 in n.a.'
14 address: 00007FF6EF003E1B base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlFileMatch:-1 in n.a.'
15 address: 00007FF6EF76D1E3 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
16 address: 00007FF6EF76C8F1 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
17 address: 00007FF6F3219081 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
18 address: 00007FF6F3218805 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
19 address: 00007FF6F31E8B3A base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
20 address: 00007FF6F324FAB6 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: '??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.'
21 address: 00007FF6F45B1DE8 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
22 address: 00007FF6F45B1E7D base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
23 address: 00007FF6F455E8B7 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
24 address: 00007FF6F45729BA base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
25 address: 00007FF6F118CC0F base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'xmlCheckHTTPInput:-1 in n.a.'
26 address: 00007FF6F4560C0D base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
27 address: 00007FF6F4653742 base: 00007FF6EE650000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
28 address: 00007FFCE01E257D base: 00007FFCE01D0000 module name: 'KERNEL32.DLL' symbol info: 'BaseThreadInitThunk:-1 in n.a.'
29 address: 00007FFCE0ECAA58 base: 00007FFCE0E70000 module name: 'ntdll.dll' symbol info: 'RtlUserThreadStart:-1 in n.a.'

Ged_Traynor

Community Expert

@SC-Agency you didn't mention you are on the Beta version, there's a dedicated forum for that Photoshop (Beta)

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