Program error when trying to scale a photo

Hi @sal142 two things stand out and both have to do with your GPU:

1. Your Graphics 630 does not meet recommended minimum specs. Minmum speeds are 2000 ops/sec and this clocks in at 560.

2. You do have a 560X but it shows as your second GPU meaning PS is reading the underpowered 630.

Here is how to resolve the issue of two GPUs:

 https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

Adobe Photoshop Version: 24.3.0 20230316.r.376 37b4b38 x64 Number of Launches: 54 Operating System: Mac OS 13.2.1 System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 2300 MHz Built-in memory: 32768 MB Free memory: 16723 MB Memory available to Photoshop: 27984 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.23.1 SAM SDK Version: 3.6.4 ACP.local Status: - SDK Version: 3.0.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.4.0.12 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credentials is not available Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) UHD Graphics 630
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 1,610 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1080, right=1920 Main Display Display: 2 Display Bounds: top=0, left=-1920, bottom=1080, right=0 ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=589369611 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64

[490 ms]
Start sniffer 2023-03-27 10:03:41
# Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64
sniffer -baseTimeMS=589369611 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64

{31 ms}
Start platform native
# displays: 2
Display 0
Display: 4128833
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (677.333 381)
Pixel size: (0.352778 0.352778)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics 630 index=0)

Display 1
Display: 4128832
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,080)
Dimensions: (1,920 1,080)
Physical size: (677.333 381)
Pixel size: (0.352778 0.352778)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics 630 index=0)

# devices: 2
Device 0
Name: Intel(R) UHD Graphics 630
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 2
4128833
4128832
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN

Device 1
Name: AMD Radeon Pro 560X
Preferred: FALSE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{223 ms}

{223 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: 4128833
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (677.333 381)
Pixel size: (0.352778 0.352778)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: NONE

Display 1
Display: 4128832
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,080)
Dimensions: (1,920 1,080)
Physical size: (677.333 381)
Pixel size: (0.352778 0.352778)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: NONE

# devices: 1
Device 0
Name: AMD Radeon Pro 560X OpenGL Engine
Preferred: FALSE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,096 MB
VRAM: 4,096 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 ATI-4.9.51)
Device version: 2.1 (2.1 ATI-4.9.51)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915465
Display mask: 1984
End platform OpenGL
{251 ms}

{251 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Dec 16 2022 20:35:20))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 18 GB / s
Compute score: 66.1138
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel Inc.
Platform name string: Apple
Platform vendor string: Apple

Device 1
Name: AMD Radeon Pro 560X Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Dec 16 2022 20:35:20))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 19 GB / s
Compute score: 261.963
Device name string: AMD Radeon Pro 560X Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{487 ms}

Exit code kExitNormal
End sniffer 2023-03-27 10:03:42
[kStatusNormal, kExitNormal]

[490 ms]
Finish RunAllAPIs

[1993 ms]
Start GetSnifferResult

[1993 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90960162473440368150 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 465.6G, 307.3G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 23.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.c0204b2def 79.c0204b2def libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.0.04ee3a5 ICUConverter.framework ICUConverter 14.0.04ee3a5 AdobeCrashReporter.framework AdobeCrashReporter 10.5.6 boost_system.framework boost_system 23.0.0.0 AdobeACE.framework AdobeACE 6.0.0 79.533c8ff20b. dvanet.framework dvanet 23.0.0.0 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 23.0.0.0 dvascripting.framework dvascripting 23.0.0.0 dvaappsupport.framework dvaappsupport 23.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.002995e5. AIDE.framework AIDE 5.2.0 79.78f7814e boost_chrono.framework boost_chrono 23.0.0.0 dynamiclink.framework dynamiclink 23.0.0.0 dvaaccelerate.framework dvaaccelerate 23.0.0.0 dvametadataUI.framework dvametadataUI 23.0.0.0 AdobeARE.framework AdobeARE 3.0.0 79.625377 AdobePDFPort.framework AdobePDFPort 4.0.0 79.625377 ICUInternationalization.framework ICUInternationalization 14.0.04ee3a5 boost_filesystem.framework boost_filesystem 23.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.533c8ff20b. AdobeXMPFiles.framework AdobeXMPFiles 79.c0204b2def 79.c0204b2def AdobeLinguistic.framework 14.5.0.32668ad dvaplayer.framework dvaplayer 23.0.0.0 filterport.framework filterport 27.1.0.170 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 23.0.0.0 AdobeAGM.framework AdobeAGM 7.0.1 79.533c8ff20b. AdobeSVGRE.framework AdobeSVGRE 9.3.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 77910c0cd dvavulcansupport.framework dvavulcansupport 23.0.0.0 dvacore.framework dvacore 23.0.0.0 aiport.framework aiport 27.1.0.170 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.002995e5. dvatransport.framework dvatransport 23.0.0.0 AdobeXMP.framework AdobeXMPCore 79.c0204b2def 79.c0204b2def AdobeJP2K.framework AdobeJP2K 4.0.0 79.02b25b1 dvaaudiodevice.framework dvaaudiodevice 23.0.0.0 LogSession.framework LogSession 8.2.0.16 dvaaudiodsp.framework dvaaudiodsp 23.0.0.0 PlugPlugExternalObject.framework 11.5.2.130 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.b4ac713. dvametadataapi.framework dvametadataapi 23.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.533c8ff20b. boost_threads.framework boost_threads 23.0.0.0 CloudAILib.framework CloudAILib 27.1.0.170 SPBasic.framework SPBasic 27.1.0.170 AdobeCoolType.framework AdobeCoolType 8.2.0 79.533c8ff20b. boost_regex.framework boost_regex 23.0.0.0 dvamediatypes.framework dvamediatypes 23.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 23.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52553 79.52a7d42b8 dvaui.framework dvaui 23.0.0.0 MacMemory.framework MacMemory 27.1.0.170 AILib.framework AILib 27.1.0.170 ICUData.framework ICUData 14.0.04ee3a5 dvamarshal.framework dvamarshal 23.0.0.0 aifm.framework aifm 27.1.0.170 Unified Extensibility Platform uxp-6.5.2-1-11944b3 UPIC 2.6.0 Required plugins: Accented Edges 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.3.0, © 2014-2023 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.2 (1381), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.2 (1381), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.3 © 2002-2023 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.3 © 2003-2023 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.3 © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.3 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.3 © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.3 © 2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.3, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.3 © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.3.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.3.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.3.0, © 2001-2023 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.3 © 1990-2023 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.3 © 1990-2023 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.3 © 1989-2023 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.3 © 1989-2023 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.3 © 1989-2023 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.3 © 2003-2023 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.3 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.3.0, © 1999-2023 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.3, © 2002-2023 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.3 © 1993-2023 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.3 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.3 © 1989-2023 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.5.0.61 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.5.0/" CDO: 1.136.2
CmdN: 1.17.4
CDP: 1.160.2
Projects: 1.7.0 Loaded at: 200 ms - launch time impact: 213 ms ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 3450 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.9.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 202 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 202 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.22.9.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder" Adjustments Panels (Prepared) 1.12.2.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.21.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder" Loaded at: 3450 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 3.6.6.0 - from the file "Required Folder" Loaded at: 3450 ms - launch time impact: 1 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 2394 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 2394 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.2.1.4 - from the file "Required Folder" Loaded at: 3451 ms - launch time impact: 17 ms Content Credentials (Registered) 0.36.3.0 - from the file "Required Folder" Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 0 ms - entries: 30 Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/manager.html” Installed TWAIN devices: NONE

Hi @sal142 We need more info to determine a cause. Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.