Some time ago, I updated Photoshop to the latest version and I didn't have any luck with using it so I reverted back to the one I had been using. Last night, I installed the latest version, again, in hopes that it would work this time. To my dismay, it hasn't changed.
When trying to open a file, I receive this error, "Program error while opening files". I have looked at the fixes and am lost in what to do. It all looks Greek to me. I am more of the hands on kind rather than one who knows how to make those "hands on" work. I am using a MSI gaming laptop with Windows 11 Home. If more information is needed, I'll be happy to reply with it.
We're sorry to hear that you cannot open files in Photoshop due to a program error.
What are your system specification and current Photoshop version? Are your graphics drivers up-to-date? Is this happening with a particular file type or any files? Since when are you seeing this issue? What all troubleshooting steps have you tried?
Try disabling the generator, Navigate toPreferences>Plug-ins, UncheckEnable Generator
Thank you for responding! So here's what I got for you. Adobe Photoshop Version: 23.3.2 20220503.r.458 d8a9c44 x64.
Drivers are all up to date. I design maps for social gaming. When I open a map I get the error. I downloaded photoshop about a year ago with the latest version and immediately had this issue. I performed all of the things in troubleshooting then but got frustrated because nothing was working. I resorted back to an older version that did work. The other day I decided to try it again only to find it's still an issue. When the error occurred, I clicked how to fix the issue. I followed everything up until the sniffer.exe because I was unable to find it. Below is a screenshot of my system.