Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Program error

New Here ,
Dec 12, 2020 Dec 12, 2020

Images not open in photoshop 

223
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 19, 2021 Jan 19, 2021

Hello, affected users should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

Translate
Adobe
Community Expert ,
Dec 12, 2020 Dec 12, 2020

If it is Photoshop Ver.22.0, let's update to 22.1.
However, if you get that error, it's because the graphics chip is out of date.
From Ver.22, GPU that runs DirectX 12 is required.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 19, 2021 Jan 19, 2021
LATEST

Hello, affected users should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines