Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


PS 23 update issues

Community Beginner ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

After updating 23 to 23.0.1 on win 10 pro photoshop is randomly freezing up. Spent morning updating and rolling back to 23 multiple times finaly just went back to 23.0 for now.

TOPICS
Windows

Views

54

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

Do you have any feeling as the what may trigger the freezing.  What are you doing when Photoshop freezes up on you.  Is Photoshop looping or hung not using any CPU.

JJMack

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

Sorry about not responding, been working. Not sure about trigger. opened image  and ran camera raw as filter and it freezes almost imediatly but also would freeze just doing stuff in photoshop. and I had to minimize my screens (camraw and ps) so that I would not have to do a computer main power shut down because if either are full screenwhen it hangs I am screwed. at least when smaller I can still get to task manager to shut down PS. also I am getting the slow zoom stuff. with the ctrl + method the first zoom works but next clicks are very slow to respond. saw something about canvas in this forum. On my tech preview prefrences I currently have the deactivate native canvas unchecked and the enable native canvas rulers checked on. not sure if this is part of issue.   James Schei

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

Soe it may be a Problem on you machins  with ACR were you ACR preferences set to use you GPU. The Same ACR though is working with the priot version 23.0.

JJMack

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

I'm having issues as well, not freezing but the window flickers like an external program or window is conflicting — forcing me to redo whatever edit i was in the middle of doing (especially when making a selection with lasso tool - mid process the line dissappears and i have to restart selecting). 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

LATEST

Have you tried disabling thing like native canvas and  GPU support to see if they help.  Adobe seems to be having problems in their native canvas support and supporting some  gpu device drivers.

JJMack

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines