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PS is crashing by using Camera Raw 10.0

New Here ,
Nov 22, 2017 Nov 22, 2017

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Hello Adobe Team!

Since the last update to CC 2018, Camera Raw 10.0 (Camera: Canon EOS 1200D) doesn´t work correctly anymore.

The problem is, that PS is crashing when I try to open the RAW-file from the Camera-Raw-Plugin or even if I try to close the plugin.

I´ve also tried to reinstall CC 2018 and after that I tried to reinstall CC-2017 last Version, in which

it works before...but the problem is still there!

It seems that the Camera Raw-Plugin isn´t compatible with the RAW-format I use anymore (that would be very dissapointing)?!

Is there any way to get the problem solved?

Thank you for helping!

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correct answers 1 Correct answer

Community Expert , Nov 22, 2017 Nov 22, 2017

Hi

Try this.

Go to Photoshop Preferences > Camera Raw and uncheck Use Graphics Processor

Dave

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Community Expert ,
Nov 22, 2017 Nov 22, 2017

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According to the requirements, your camera is supported.

Cameras supported by Camera Raw

You can try using the DNG converter for the time being:

Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

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Community Expert ,
Nov 22, 2017 Nov 22, 2017

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Hi

Try this.

Go to Photoshop Preferences > Camera Raw and uncheck Use Graphics Processor

Dave

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New Here ,
Nov 22, 2017 Nov 22, 2017

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Thanks a lot, i had this problem but your Solution worked

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New Here ,
Nov 22, 2017 Nov 22, 2017

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thx davescm! that is the solution!

greetz!

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Community Expert ,
Nov 22, 2017 Nov 22, 2017

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You're welcome - glad to help

Dave

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New Here ,
Oct 26, 2018 Oct 26, 2018

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And again the same problem with camara raw 11 (Camara: Canon EOS 1200D). But the solution with the unchecking of thegraphic-processor doesn´t work this time! what else could I try?

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New Here ,
May 19, 2019 May 19, 2019

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The Problem remains, also by unchecking Use Graphic Prozessor! in this case PS is really annoying me!

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New Here ,
Apr 08, 2018 Apr 08, 2018

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thanks

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