Copy link to clipboard
Copied
Hello Adobe Team!
Since the last update to CC 2018, Camera Raw 10.0 (Camera: Canon EOS 1200D) doesn´t work correctly anymore.
The problem is, that PS is crashing when I try to open the RAW-file from the Camera-Raw-Plugin or even if I try to close the plugin.
I´ve also tried to reinstall CC 2018 and after that I tried to reinstall CC-2017 last Version, in which
it works before...but the problem is still there!
It seems that the Camera Raw-Plugin isn´t compatible with the RAW-format I use anymore (that would be very dissapointing)?!
Is there any way to get the problem solved?
Thank you for helping!
Hi
Try this.
Go to Photoshop Preferences > Camera Raw and uncheck Use Graphics Processor
Dave
Copy link to clipboard
Copied
According to the requirements, your camera is supported.
Cameras supported by Camera Raw
You can try using the DNG converter for the time being:
Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC
Copy link to clipboard
Copied
Hi
Try this.
Go to Photoshop Preferences > Camera Raw and uncheck Use Graphics Processor
Dave
Copy link to clipboard
Copied
Thanks a lot, i had this problem but your Solution worked
Copy link to clipboard
Copied
thx davescm! that is the solution!
greetz!
Copy link to clipboard
Copied
You're welcome - glad to help
Dave
Copy link to clipboard
Copied
And again the same problem with camara raw 11 (Camara: Canon EOS 1200D). But the solution with the unchecking of thegraphic-processor doesn´t work this time! what else could I try?
Copy link to clipboard
Copied
The Problem remains, also by unchecking Use Graphic Prozessor! in this case PS is really annoying me!
Copy link to clipboard
Copied
thanks