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Ps trying to connect to printer, I DONT HAVE ONE, press cancel - proceeds to crash app.

Community Beginner ,
Jan 31, 2024 Jan 31, 2024

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Like above, im literally going crazy with this and spend hours trying to find solution. Im not gonna buy a dumb printer to fix this sudden photoshop error so it CAN connect and stop crashing. Why this billion dollar company can;t make a one software right? 

did anyone find solution to this when you DON'T have any printer and none is connected??? I saw old posts but they all have printers 

 

using windows, I did reinstall, did remove all preferencases and reinstalled. Only time it works when i make new ffile annd cant open any currently working on, everything else is crashing. 

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correct answers 1 Correct answer

Community Beginner , Feb 05, 2024 Feb 05, 2024

Reposting from this thread in case someone else has this issue.

 

Confirmed.
I was having the same issue.
I went to Windows > Settings > Devices > Printers & Scanners

  • Removed any old printer drivers
  • Unticked - "Let Windows Manage My Default Printer"
  • A Default printer was automatically assigned

 

hellolovely_0-1707154110962.jpeg

Started PS, opened a file...

I still get the "Waiting for Printer Connection" error, but it clears after a second or two. No Crash.

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Adobe
Community Expert ,
Jan 31, 2024 Jan 31, 2024

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Here's a similar thread with a solution from Adobe Staff that you can try:

 

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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

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Thank you, that's one of two I have followed and nothing helped . Resseted all preferences too from this video https://www.youtube.com/watch?v=V4pzMzNBIHs&ab_channel=InnateAcademy and it didn't help... 

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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

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it's actually funny how old posts mention THIS promblem back in 2015. Great improvement to the software over the years, smh. 

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Community Beginner ,
Feb 02, 2024 Feb 02, 2024

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Same thing here.
PS is practically unusable.  This is new from Version 25.4 upgrade.
I have a printer, but it is not on and I never print from PS.

Photoshop_uGZAV4Yfs6.jpg

  

Photoshop_FSKxhPispt.jpg

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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Reposting from this thread in case someone else has this issue.

 

Confirmed.
I was having the same issue.
I went to Windows > Settings > Devices > Printers & Scanners

  • Removed any old printer drivers
  • Unticked - "Let Windows Manage My Default Printer"
  • A Default printer was automatically assigned

 

hellolovely_0-1707154110962.jpeg

Started PS, opened a file...

I still get the "Waiting for Printer Connection" error, but it clears after a second or two. No Crash.

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Community Beginner ,
Feb 08, 2024 Feb 08, 2024

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Exactly this! The only thing that fixed it. 

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