I have a bunch of very important PS files stored on Adobe Cloud which i created & was able to work on fine last week, opening & closing the files with no problem. I have since updated PS to latest edition (2021) & latest update version + uninstalled all previous versions as I was running out of hard drive space.
Now when i try to open these files i get the error message .. [Could not open "FileName.psdc" because the file is not compatible with this version of Photoshop] ..
I need these files badly! Shouldn't any PS file open with the latest version? What can i do?
Thanks for the help. I've rolled back to the earliest version available (of PS 2021) from within Adobe Cloud but no luck opening these files.
For some reason when i cleaned up my HD last week there was 3 separate version of PS on it, i think 2019, 2020 & 2021, & they seemed to be just opening arbitrarily (for example, if i clicked on a PSD file to open it from a folder it would seemingly just randomly select any one of the 3 versions to open it in).
I figured if i got rid of the 2 older versions & just kept the most up to date it should be able to open anything ..
Any idea how i might be able to re-install some older versions like 2019/2020? I can't seem to find that option anywhere (i guess most people would not beed to do so for any reason?)
Unfortunately, they only allow one version back. I'm not totally sure that's the issue. If it was working last week, maybe you need to do a full uninstall and try using the CC Cleaner, to get rid of anything that 2021 installed. But that's just a long shot.