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"Scratch disk full" but it is not

Community Beginner ,
Jun 30, 2021 Jun 30, 2021

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Hi all,

I haveI have more than 700 GB availbe but PS keeps showing this error of scratch disk full that drives me crazy and the only way to fix is to reboot the machine, so i have to save everything (if it lets me) and reboot 

The maximum file size I may work with is around 2GB nothing too big.

I have attached some screenshots of my sysytem etc

Most forums or pages on adobe or wider web are talking about how to cleanup and make more space which was not helpful in my case so any hints or ideas would be great.

Screen Shot 2021-07-01 at 9.05.08 am.png

 

Screen Shot 2021-07-01 at 9.06.09 am.pngScreen Shot 2021-07-01 at 9.06.24 am.pngScreen Shot 2021-07-01 at 9.07.03 am.pngScreen Shot 2021-07-01 at 9.05.29 am.png

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Community Expert ,
Jun 30, 2021 Jun 30, 2021

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Did you checkd Photoshop> Preferences > Scratch Disks ?! 

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Community Beginner ,
Jun 30, 2021 Jun 30, 2021

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Screen Shot 2021-07-01 at 9.42.00 am.png

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Community Expert ,
Jun 30, 2021 Jun 30, 2021

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Hi @mdell 

 

Can you check the size of your document and confirm you put the measurements in pixels and not inches? A file that is 1000" x 1000" can cause this.

 

~ Jane

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Community Beginner ,
Jun 30, 2021 Jun 30, 2021

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Hello and thanks for your reply.

Here are the dimentions for the file ii was working on and got the above error for.

 

Screen Shot 2021-07-01 at 9.56.14 am.png

 

 

This is an ongoing issue I am experience for a while now and is not for this specific file that i was working on.

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Community Expert ,
Jun 30, 2021 Jun 30, 2021

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We had a similar issue at work. Here is an article that might help you troubleshoot this.

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