Re-registering PS CS6 serial number at start up *every* time.

[Ed Sullivan]

Despite entering my serial number and registering my product when I initially purchased the application, every day the registration window keeps popping up, asking me to either "begin trial period now" or "register now", sometimes even when I am in the middle of working w/in PS.  So I have to re-enter myserial number over and over, several times a day, which is a productivity killer.

Has anyone seen this or have a fix?

Thank you.

[stotzsharpshooter]

I've stopped trying. I copy and paste the serial # in EVERY time I open

PS, which is every day. A real pain in the keester but not as much of a

pain as sitting on the phone for hours w/ some guy in India who doesn't

have a clue how to fix it!!!!

[Boris_the_beetle]

Hey guys,

I have the stand alone PS 6 Extended, and I am using the latest 13.0.4 x64 version on a Mac Pro 3.1 with OS X 10.6.8 - with this latest PS 6 version, so far evrything is fine. I belive that this update was supposed to fix this issue ? At any rate, it seems to have fixed it for me. Sorry to hear you're still having trouble.

[Guest]

I am on win7 64bit and my photoshop CS6 is v 13.01 4bit. I don’t think it has had a recent update. The last update according to http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows was on 27 September 2012. I would also hope that if Adobe had really released a fix it might have informed affected customers, but on recent experience I would not expect them to.

Something else has changed on my laptop to solve the issue for me, but I have no idea what.

[stotzsharpshooter]

Same with me. I think I have the exact same set up as you, the only

difference is I have Windows7 Enterprise edition on my laptop and

Windows7 Home Premium on the PC that I use daily. My PS6 opens w/o

constantly entering the serial # on the laptop, but not my PC. Weird!

[KirstyMc]

Sadly, the fix was for mac users.  I've had this issue since last October....see the other threads.  😕

I'd love a response from one of the tech guys.... Months ago, Jeffrey T said a fix was being worked on, but there has been no word since.

[darsk47]

Windows 7 ; 64bit; Same problem; same time wasted last month talking to tech support. Somebody whose real name I'm pretty sure was not Charlie like he said it was.

Love the program, but this serial thing is a p-i-t-a.