I have been trying to re activate photoshop cs3 for 3 days following a windows 10 update. what ever i do the reactivate prompt reappears . I have unistalled the existing files, downloaded the special installer and run it ten times but there is no change. I can not find a telephone number to get help from Adobe which is shocking: all the website elements just circle round endlessly to other parts of the website.
This is what I did and this installer did not work.
mmmm very strange as
C:\Program Files (x86)\Common Files\Adobe\Adobe PCD\cache is an essential folder.
Is your operating system on the C:\ volume, if it is not -and it does not have to be- then the path to look on is
x:\Program Files (x86)\Common Files\Adobe\Adobe PCD\cache
where x is the volume Windows 10 is on. What I would suggest is searching the entire computer for cache.db and seeing if you can find it that way. Cache.db contains the previous version serial number and while it remains on the computer you will not be asked for the new serial. I'm afraid phoning Adobe will do you no good as support on CS3 products has now ended-all they will do is refer you here.
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