Remove tool doesn't work, needs to download components

[teokefalopoulos]

Hello, I have installed the latest version of PS but when I try to use the Remove tool, I receive the message "Required components are being downloaded. Check back later to use the feature once the download is complete.

It actually downloads nothing and every time I try to use this tool, the warning message appears.

any ideas how to fix this?

[Anshul_Saini · Accepted solution]

Hi @teokefalopoulos,

I understand how frustrating this can be, especially when you’re eager to use the Remove tool. To resolve this, please follow these steps:

1. Open the Creative Cloud Desktop app.

2. Navigate to Apps > All Apps and locate Photoshop.

3. Click on the three-dot menu (ellipses) next to Photoshop.

4. Select Get Add-ons.

5. Under Add-ons, find the components for the Remove tool and click Add to download them.

Once the components are installed, the tool should function as expected. Let us know if this helps or if you need further assistance!

Best,

Anshul Saini

[muziqaz]

One would think, that if I have photoshop downloaded and ready to use, it would be ready to use, and would not require me to manually download what seems to be stock features of the app

[Dhoisne30414843sqyd]

depuis la derniere mise à jour l'outil supprimer  ne fonctionne plus photoshop me dis  que lesq composant sont en cours de telechargement mais rien !!

[Srishti Bali]

Hi @Dhoisne30414843sqyd 

Thanks for reaching out. Here's a similar thread that might help. I recommend trying the suggestion shared there and letting us know if it works for you:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/remove-tool-doesn-t-work-needs-to-download-c...

Regards,

Srishti