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Remove tool doesn't work, needs to download components

New Here ,
Dec 13, 2024 Dec 13, 2024

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Hello, I have installed the latest version of PS but when I try to use the Remove tool, I receive the message "Required components are being downloaded. Check back later to use the feature once the download is complete.

 

It actually downloads nothing and every time I try to use this tool, the warning message appears.

any ideas how to fix this?Screenshot 2024-12-13 at 14.34.34.jpg

Bug Unresolved
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macOS

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1 Comment
Adobe Employee ,
Dec 18, 2024 Dec 18, 2024

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Hi @teokefalopoulos,

 

I understand how frustrating this can be, especially when you’re eager to use the Remove tool. To resolve this, please follow these steps:

1. Open the Creative Cloud Desktop app.

2. Navigate to Apps > All Apps and locate Photoshop.

3. Click on the three-dot menu (ellipses) next to Photoshop.

4. Select Get Add-ons.

5. Under Add-ons, find the components for the Remove tool and click Add to download them.

 

 

Once the components are installed, the tool should function as expected. Let us know if this helps or if you need further assistance!

Best,

Anshul Saini

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