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Remove tool not available

New Here ,
May 24, 2023 May 24, 2023

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I get this text in a window when trying to use the remove tool. I have tried uninstalling and reinstalling but this hasn't fixed the problem. Has anyone found a solution? This happens with both Adobe Photoshop 2023 24.5.0 and Adobe Photoshop (Beta) 24.6.0

 

"Unable to use the tool at this time. Please restart Photoshop and try again. If the problem persists, try reinstalling Photoshop."

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Adobe
Community Expert ,
May 25, 2023 May 25, 2023

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@GaryRadler try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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New Here ,
Jun 13, 2023 Jun 13, 2023

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Thanks Ged - tried your suggestion without success.

 

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