Remove tool not working / correctly

[ncoomber1961]

• Thank you to most people who have been extremely helpful and the problem has now been resolved. 🙂 
•  
•  
• Hi All, 

I am currently running PS Version 25.0.0 (Latest) on my MAC running Monterey OS

My issue is this:_

If I use the remove tool by circling the desired object to remove, it defaults to a pink line with which you circle the image. Once the circle is completed instead of removing the item, it merely fills it in with the same colour which in my case is pink. I have tried using the tick to confirm the action, and, all that does is remove it and fill it with a solid yellow colour.

It is also erratic as it sometimes skip the process where it completes the circle and fills with pink and just uses solid colour?

This makes this tool unusable.

Has anyone else experienced this?

Regards

Moved to Photoshop Discussion - Moderator

[ncoomber1961]

This has happened a few times where some users experience a solid color as they try to brush on the remove tool.

You may be having a problem with the Image processing part of this tool. It's easy to check.

Try this method and see if it goes away:

•    Go to Preferences > Image Processing...
     Choose "More Stable" for Remove Tool Processing.
     RESTART Photoshop (Photoshop > Quit Photoshop, then relaunch).
     Note: You will need to do this for each version you use; Beta and regular.
•    You

[eduardo_0438]

This solution works like a charm! Thanks!

[ncoomber1961]

Let me be clear, I went to help in PHOTOSHOP then from help chose Community help (Froom Photoshop) so of course I rightly thought this was in community help for PS. Please do not make me out to be a fool. Your tone is unfair and rude.

[Fotomaker01RA]

In the past 5-7 days my Remove Tool (Ps 2024, rel. 25.0, Win 11 Pro desktop PC 64GB RAM, 300Mbps/symmetrical downstream upstream network connection, GB spd WiFi LAN) has started acting erratically. I have not updated anything related to Adobe apps in that timeframe except the most recent CC, right before this started happening... Also, if relevant, I close all other apps (including Chrome browser) when working with Ps.

I have my Remove Tool set to Faster in my Prefs. (but also experimented with More Stable & the behavior was the same).

I can make several strokes on an image (I usually like to work on an empty layer above a content layer, but have tried working on a content layer in this timeframe to see if the new bhvr. changes) with no issues. Then, by about the 5th stroke, the Remove overlay starts freezing. And/or, it creates an overlay line between 2 different points. Including if I try to click on the active (empty) layer I'm working on - then that unfreezed the overlay but doesn't complete the Remove. Instead it draws an overlay line from the point where I'd clicked in the image all the way over to the empty layer in the layer stack (and affects areas of my image I don't want Remove to affect).

As I'm noting, I've tried different Prefs settings, I've tried rebooting my W11 PC, I've tried working on empty & content layers. This new bhvr (that I hate, BTW, b/c it slows my workflow, isn't controllable, and ruins the tutorial videos I  record about how to use Ps & post to a YouTube channel to teach fellow photo club members how to use Ps...) may have only started not only after my latest, local CC update in the past week, but is it possible it could be impacted by issues with Ps rel. 25.1 even if I didn't update to that release after reading about problems with that rel. in this forum? Another way to ask that is, "Is it possible for the Remove Tool to randomly break, when it had been working perfectly, w/out being affected by other Adobe factors like a CC update?"

Thx. I hope the developers can diagnose and fix any issues with the Remove Tool. I now use it constantly. So this is severaly impacting my post-processing & video tutorial recordings for YT content.

[capewrt@mac.com]

I'm having same issues. For several months and several upgrades.. Now using Beta 25.5. Still have problem. Just reset prefs as noted above ( to "more Stable" ), and restartd several times.  Same results - object was trying to remove still there - but in solid grey...

Any further advice??

[capewrt@mac.com]

Gave it another shot... Restarted 4x in a row. No worked this time... Will keep an eye on future use...

[gener7]

Just a thought, but have you reset the Tool itself? Left-click on the tool in the Option bar.

[gener7]

(Odd forum behavior today. Reply vanishes as soon as it is posted, but turns up later.)

[gener7]

Please delete.

[Janet3431878748zf]

I am really frustrated with the remove tool on the latest beta version. When used it either creates a black mark or colored pixels that look like an abstract painting! Please advise what to do as I cannot edit photos properly.  Given the money spent monthly on this software this problem should be corrected.

[veronika_1544]

Thank you! It helped!