remove tool not working, update 25.1,

Forum|Forum|2 years ago
October 26, 2023
13 replies
6046 views

Hello, I was using photoshop until last night with no problems, now, after the update to version 25.1 I can´t use the remove tool anymore, it says required components are being downloaded. Check back later to use the tool once the download is complete.

Windows 11, nvidia

I tried reseting my preferences to no avail.

On the my adobe cloud it says its allready intalled.

Thank you

Show previous replies

jane-e

Community Expert

@VicenteCaraiba

No worries — we don't expect folks who are new to know their way around the forums and are happy to assist.

I just did a forum search for your issue and found this thread:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/remove-tool-not-working-correctly/m-p/14140171#M758826

Here is the answer from Gene on that thread that has worked for several folks:

   Go to Preferences > Image Processing
   Choose "More Stable" for Remove Tool Processing.
   RESTART Photoshop (Quit Photoshop, then relaunch).
   Note: You will need to do this for each version you use; Beta and regular.
You might need to restart once or twice after applying the settings.

Can you let us know if this works for you?

Jane