Save for web - doesnt work

New Here ,
Jun 29, 2022 Jun 29, 2022

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Hi there!

I've done the upgrade to my mac book pro (old one) to Mac OS Big Sur version 11.6.7 

from that moment I got problems with the "save for web" Schermata 2022-06-29 alle 12.21.35.png

 

as you can see the screen is fully black

and doesnt allow me to save

 

I need this cause I work a lot with e-com platforms and we need to create different contents from an image, so I use to cut it in different sections for save them later on with "save for web"

 

can someone help me with this'

thanks

Nico

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Community Expert ,
Jun 29, 2022 Jun 29, 2022

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Hi @nicolòb46840187 ,

 

This seems to be a recurring problem for some folks.

 

You can try resetting your preferences. Here's how. https://helpx.adobe.com/photoshop/using/preferences.html

 

Here's a thread with some suggestions, that could help too. https://community.adobe.com/t5/photoshop-ecosystem-discussions/export-as-dialogue-box-completely-bla...

 

Let us know how you go.

 

Best

mj

 

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New Here ,
Jul 06, 2022 Jul 06, 2022

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I've downloaded the newst version of photoshop and yes probkem was fixed!

thanks a lot 

bst

Nico

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