Save for web - doesnt work

[nicolòb46840187]

Hi there!

I've done the upgrade to my mac book pro (old one) to Mac OS Big Sur version 11.6.7 

from that moment I got problems with the "save for web"

as you can see the screen is fully black

and doesnt allow me to save

I need this cause I work a lot with e-com platforms and we need to create different contents from an image, so I use to cut it in different sections for save them later on with "save for web"

can someone help me with this'

thanks

Nico

[@mj]

Hi @nicolòb46840187 ,

This seems to be a recurring problem for some folks.

You can try resetting your preferences. Here's how. https://helpx.adobe.com/photoshop/using/preferences.html

Here's a thread with some suggestions, that could help too. https://community.adobe.com/t5/photoshop-ecosystem-discussions/export-as-dialogue-box-completely-bla...

Let us know how you go.

Best

mj

[nicolòb46840187]

I've downloaded the newst version of photoshop and yes probkem was fixed!

thanks a lot 

bst

Nico